2/10 Terrible
Alejandro
13 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Masseria Samenti, and it was a deeply disappointing experience. The room itself was furnished with bland, basic, and cheap-quality furniture. The towels, linens, and bed were all of similarly poor quality, making the stay uncomfortable and far from what I expected.
The hotel's remote location left us with nothing to do around the property. It’s isolated, with no nearby attractions or activities to enjoy, making the stay feel even more monotonous. To top it off, the breakfast was terrible—low-quality food that didn't taste fresh. Unfortunately, this lackluster quality extended to all the meals we had during our stay.
What made the experience even worse was the hotel's no-refund policy. Despite my major dissatisfaction with the stay, I was refused a refund or any form of compensation. This rigid policy, combined with the low standards of the hotel, makes me regret choosing Masseria Samenti for my vacation. I would not recommend this place to anyone looking for a quality stay.
Alejandro
Stayed 3 nights in Aug 2024