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Candlewood Suites Durham by IHG

2.5 star property

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Photo gallery for Candlewood Suites Durham by IHG

Desk, laptop workspace, blackout curtains, iron/ironing board
BBQ/picnic Area
Point of interest
Point of interest
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
1818 Highway 54, Durham, NC, 27713
  • Research Triangle Park
    ‪18 min walk‬
  • Streets at Southpoint Mall
    ‪4 min drive‬
  • Lenovo
    ‪9 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Roll Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Roll Shwr)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Comm, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Comm, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Candlewood Suites Durham by IHG

Hotel in Durham with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Candlewood Suites Durham by IHG offers 122 accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Durham by IHG. During your stay, you'll be within walking distance of Research Triangle Park. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and a computer
  • On-site recreation includes a gym
  • Just a 1-minute drive from Research Triangle Park and a few minutes from Streets at Southpoint Mall
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Durham by IHG. Free self parking is available.

This Durham hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 22

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay) plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Durham
Candlewood Suites Durham
Candlewood Suites Hotel Durham
Candlewood Suites Durham Hotel
Durham Candlewood Suites

Candlewood Suites Durham by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 194 out of 560 reviews
Rating 8 - Good. 145 out of 560 reviews
Rating 6 - Okay. 92 out of 560 reviews
Rating 4 - Poor. 51 out of 560 reviews
Rating 2 - Terrible. 78 out of 560 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yanier, Richmond Hill

Stayed 4 nights in Oct 2024

4/10 Poor

Jailyne

Stayed 1 night in Oct 2024

6/10 Okay

Dee

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The "kitchen" had NOTHING. i had to ask for plates and silverware
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Budget Friendly for LT Stays
Great hotel for the price. My room had a musky odor. Since I was out of the room for the majority of the time I was in Durham, it was not a deal breaker.
Stayed 3 nights in Oct 2024

2/10 Terrible

Maxine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very obvious linens were not changed. Dirty footprints on walls.
Stayed 2 nights in Oct 2024

8/10 Good

Patricia Ramirez

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly. The furnishings in our room were very worn, the coffee and toiletries were not stocked
Stayed 2 nights in Oct 2024

2/10 Terrible

Caitlyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a suite and it was very dirty. There were huge stains on the furniture and the was a weird smell emitting from the carpet in the hallway.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Charisse

Liked: Staff & service
Disliked: Cleanliness
The staff was helpful but the rooms are less to be desired they need to do a better job cleaning especially in the current state of the world today
Stayed 2 nights in Oct 2024

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entering our room, it was evident that the cleaning had been rushed and incomplete. The sheets had dried bloodstains, indicating that they were not changed but just made up. Additionally, there was dirt and dust on all surfaces, so I had to wipe them down to avoid getting our clothes dirty. The dresser drawer was broken, and the kitchen backsplash was dirty. The shower walls were also covered in dirt. There were very few kitchen supplies available, such as one spoon and one knife, and the inside of the cupboards was dirty as if they hadn't been cleaned in a long time. The dishwasher not only had mouse droppings in it but was also broken and missing the top rack. In addition, none of the lights in the kitchen were working, including the one above the sink in the bathroom. When we asked for extra towels we were told that there were none. Due to the business of the week with it being the State Fair, we didn't have another option for a place to stay so we basically cleaned the room ourselves, purchased disposable kitchenware and made do with what we had. If someone was to ask me if I would recommend this place I would say No! I do want to say though, the staff that we did see and communicated with were very friendly. As for the parking lot, it had great lighting and we felt very safe in the parking lot. There were a lot of good restaurants in the area and
Stayed 5 nights in Oct 2024

4/10 Poor

Joel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The people working there were very nice and helpful. The room I stayed in was rundown; discolored and peeling toilet seat, cracked bath tub, rubber glove tied around the shower head, beat up cabinets.
Stayed 2 nights in Oct 2024

4/10 Poor

Zatasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs
Stayed 2 nights in Oct 2024

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

2/10 Terrible

Shaleash

Rooms are not updated. Low budget. Furniture old, curtains, old. Just poor condition and cleanliness of hotel. The hotel even smelled old.
Stayed 1 night in Oct 2024

10/10 Excellent

Willie, Grand Blanc

Stayed 2 nights in Jun 2024

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rayvon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Grady

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Jamal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was excellent, the first room we went into the refrigerator icemaker didn’t work. The stove was busted no glasses or silverware in the room The microwave didn’t work. This room needed a lot of work. The other room they moved us to the microwave didn’t work in that one room 108 also the toilet paper dispenser in the bathroom was not there. But the staff did their best.
Stayed 1 night in Sep 2024

2/10 Terrible

Dayshell

Stayed 3 nights in Sep 2024

10/10 Excellent

Darlene S.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed after my wife’s surgery. Quiet and convenient. Not fancy but comfortable bed, good sleep!
Stayed 1 night in Sep 2024

10/10 Excellent

Dayshell

Stayed 3 nights in Aug 2024

6/10 Okay

Nikki

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff is really friendly and nice and know there job. However, the room wasn’t as clean as it could be the sofa could use a good cleaning and the chairs could be cleaned as well other than that all is well.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and check in was quick.
Stayed 1 night in Sep 2024