Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Front of property – evening/night
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    10 min walk
  • San Marcos Mexican Restaurant
    2 min walk
  • Raleigh Union Station
    13 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    15 min drive

Room options

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel with free breakfast, near Crabtree Valley Mall
A fitness centre, a 24-hour business centre and a seasonal outdoor pool are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Raleigh - Crabtree Valley. During your stay, you'll be within walking distance of Crabtree Valley Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests speak favourably about the proximity to shopping and the clean guestrooms
  • Just a 2-minute drive from Crabtree Valley Mall and 6 minutes from North Carolina State Fairgrounds
  • Free local-area shuttle service
  • Cats and dogs welcome free of charge
Homewood Suites by Hilton Raleigh - Crabtree Valley offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. A free area shuttle within 3 mi is available. Barbecue grills, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Homewood Suites by Hilton Raleigh - Crabtree Valley. Self parking is free.

This Raleigh hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1005 reviews" "
Rating 8 - Good. 251 out of 1005 reviews" "
Rating 6 - Okay. 130 out of 1005 reviews" "
Rating 4 - Poor. 60 out of 1005 reviews" "
Rating 2 - Terrible. 54 out of 1005 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Juliann

Travelled with partner
The hotel was nice enough and the value of the room. However, the room had a mildew smell that didn't go away. There was also a dead roach on the windowsill that we noticed the morning we were checking out. The AC also didn't cool down the room much. Understandably, we weren't able to get a new room so we checked out a day early.
Stayed 3 nights in Sep 2024

2/10 Terrible

Zaira

Stayed 2 nights in May 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First room we got smelled like cat urine. Staff very quickly and professionally got us another room. It was a much cleaner smelling room however bathroom light was out. Requested to be replaced and that too, staff very pleased to correct.
Stayed 1 night in Sep 2024

2/10 Terrible

KATHLEEN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, roaches, every cabinet and drawer, pull out open and scattered in the room
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very dirty outdated property, room smelled strongly of smoke making it difficult to sleep or breath. AC was loud and in effective.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Travelled with partner
Disliked: Property conditions & facilities
The hotel is old and needs remodeling. The ice machine did not work and the bed did not have a blanket. They used a mattress pad as a blanket. The staff responded to our concerns but were slow to fix the ice machine.
Stayed 3 nights in Sep 2024

6/10 Okay

charlie

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
A decent stay, not a great stay
The room was good . But the toilet was very low which made it hard to use. But it was very spacious. Don’t know if I would book there again.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Management very cordial and helpful. Needed maintenance to repair toilet. They arrived and repaired in a timely manner. Found hairs in shower upon first use next day, rust in the tub. Slow draining bathroom sink. We were only there for one night so we didnt request a room change.
Stayed 1 night in Sep 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Homewood suites in Crabtree Valley is nestled in a safe and quiet area in Raleigh. There is a beautiful Mexican restaurant just a few feet from the hotel that offers dine in or carry out options. I would rate the food there a 4/5. The staff at the hotel were extremely nice and helpful. Although there are some upgrades that would’ve been nice for the trip like tv’s with streaming services. The hotel is also convenient for shopping. Right across the road from the hotel is Crabtree mall.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karina

Stayed 3 nights in Aug 2024

6/10 Okay

Risa, Fayetteville

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They property drain the pool the same day we checked in. The rooms weren’t what I expected by staying at several Hilton owned chains. It was mediocre. We stayed because it gave space for my kids and husband to enjoy our 4 day stay in Raleigh.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor conditions overall
We had to move rooms because the shower was clogged and the water was cold. In the new room, there were dents in the fridge and rust in the bathroom. The bed was not very comfortable and the couch wasn’t either. One of the lights was out in the bathroom so it made it hard to see. The freezer was dirty and had ice all over the walls of it. Overall, very very poor for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great my only complaint is that I did find two Palmetto Bugs (roach species) a baby and a really big one but other then that everything was great.
Stayed 8 nights in Sep 2024

10/10 Excellent

Jeff, Asheville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Bradley

Travelled with partner
Liked: Cleanliness, staff & service
Even though I booked months ago I was put in a two double room vs the king room I booked due to booking through 3rd party and their occupancy issues on a Tuesday. Overall hotel looks kinda tired and ready for a facelift. Was generally ok but I think there are better options for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

gloria

Stayed 1 night in Aug 2024

10/10 Excellent

Malcolm

Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value!
Very friendly staff, nice room. We loved the suite layout with the separate office nook.
Stayed 3 nights in Sep 2024

8/10 Good

Andie

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
Good location for a sporting event. Higher than usual pet fee and could use some updating.
Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Travelled with partner
Stayed at this property 10 years ago, The hotel has aged and probably will not return. The mattress was terrible and needs replacing.
Stayed 1 night in Sep 2024

10/10 Excellent

Quaderana

Liked: Amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I Just Couldn’t
I did not like the dark ambiance when I entered the lobby. There is a stale smell when you walk into the building and the room. The indoor pool water was green, the carpet was dirty and the bed linens were cheap looking. The front desk attendant told us about the morning breakfast, I told her I would not eat anything from here. I told her to refund me my money, so I could stay somewhere else.
Stayed 1 night in Sep 2024

6/10 Okay

Clayton

Stayed 2 nights in Aug 2024