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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Front of property – evening/night
Seasonal outdoor pool, pool umbrellas, pool loungers
Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪10 min walk‬
  • North Carolina State University
    ‪7 min drive‬
  • Lenovo Center
    ‪8 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Free toiletries, hair dryer, towels

Suite, 1 Bedroom, Balcony

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV

Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

Lobby

Embassy Suites by Hilton Raleigh Crabtree

  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.3 out of 5, Excellent, (1000)
The price is €152
for 1 room
includes taxes & fees
8 May - 9 May
Embassy Suites by Hilton Raleigh Crabtree

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel with free breakfast, near Crabtree Valley Mall
This hotel features a fitness centre, a 24-hour business centre and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Raleigh - Crabtree Valley. During your stay, you'll be within walking distance of Crabtree Valley Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests speak favourably about the proximity to shopping and the clean guestrooms
  • Just a 2-minute drive from Crabtree Valley Mall and 7 minutes from North Carolina State University
  • Free local-area shuttle service
  • Cats and dogs welcome free of charge
Homewood Suites by Hilton Raleigh - Crabtree Valley offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A free area shuttle within 3 mi is available. Barbecue grills, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Homewood Suites by Hilton Raleigh - Crabtree Valley. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Shower water was ice cold even in the 2nd room I got moved to after letting the front desk know an got a room change
Stayed 1 night in Jan 2025

4/10 Poor

Heather

Stayed 4 nights in Jan 2025

4/10 Poor

Benjamin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and needs renovation. The elevators are in dire need of repair. One elevator was shut down and the other felt like it was going to break every time I got in. The room carpet was full of stains. No hot water in the morning. The back sliding door did not lock. I asked the front desk to send up maintenance. I waited around for an hour and a half and he never came. I will not stay at this hotel ever again.
Stayed 3 nights in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, room comfort

Not Hilton Grade A Hotel

The hotel is an older one. You can see the oldness within the room. But it still worth the stay. The fitness center in the basement is sort of unusual, cold and isolated. The breakfast staff were amazing. However, the housekeeping staff needs improvement, not up to par. Very disappointed not recognized as a Hilton Honors Member.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jalaya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Quintina

Liked: Cleanliness

Ok Stay

If you want convenience of being near the mall & other stores, amazing! Outside lighting is dim. The ambience when you walk in, beautiful! Took a few minutes before anyone appeared to check in. The elevator is a bit sketchy like it's going to break down & trap you at any moment. The room, very clean & spacious. I love the balcony although there's not much of a view. The heating system is very noisy when it comes on as if it needs repairs so unless you're a very deep sleeper, you're not going to rest with the noise.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Janeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

NICHOLAS, MT PLEASANT

Stayed 1 night in Dec 2024

2/10 Terrible

Christina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Poor condition, cleanliness, and service

I stay in hotels about 60 nights a year and almost never rate one this low but this hit a trifecta of poor maintenance, dirty, and lousy service. The checkin experience was fine, but after that it was all down hill. 2 of the 3 elevators were out of service, towels were super worn and multiple had holes or rips. Curtains had large stains, bathroom ceiling had peeling paint, shower caulk had mildew, disposal in the kitchen had a spoon and a bunch on McDonald’s fries in it (box still in kitchen trash). There were only 2 spoons and 1 pan that should have been thrown out a couple of years ago. Service staff at breakfast were very inappropriate. The first morning the woman restocking breakfast told us we were rude within 30 seconds of arriving because we didn’t say good morning and thank you when we arrived (it’s a self service breakfast). The second morning was a different woman, we arrived more than an hour before the end of breakfast and they were out of 2 of the 3 hot items. I asked if they were going to bring out more eggs and you would have thought I asked her to carry a piano up a flight of stairs. The combination of things make it clear this is a ownership/management issue not just a random bad experience with someone having an off day. We would definitely not stay her again
Stayed 2 nights in Dec 2024

8/10 Good

Calvin, Malden

Travelled with family
Liked: Amenities
Spacious, good layout. Clean. Friendly staff. Very good breakfast. Good location. Has the basics. It is an older property so more attention could be paid to upkeep: doors off hinges, some doors don’t close properly. Libby bathroom needs attention partition disconnected, one toilet not working. All in all, I would stay here again.
Stayed 4 nights in Dec 2024

8/10 Good

Guillermo F

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like everything but the weird nasty stains on the blankets that I got for the sofa bed, also that the blankets were not available in the room, so we had to go get them from the front desk. Maybe more control on residents freely smoking marijuana inside the bedrooms will help customers with little kids feeling better. It is completely unnecessary to walk the hallways smelling that. With that being said, everything else was great, including a very nice breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay and close to the mall.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Great place to stay.
Stayed 2 nights in Dec 2024

4/10 Poor

Jayanthi

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We checked in for 2 night. There was 3 of use staying and only 2 sets of towel. Which is fine. My daughter went down the next day to ask for towels. The front desk said she will send the housekeeper up. She called 20 mins later, saying they are behind. But will be the towel up. That was 10 am. As I was sick that weekend. So I stayed in the room. My family left and came back at 6 pm. The towels still didn’t hit make it to the room. So he had to go back down to get it himself. We book a king suit me that sleep 4 people. Yet the room only had 2 sets of towels. It’s was a waste of money for sure. For the that price and
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property is very good. Close to shopping, downtown Raleigh and the event center
Stayed 1 night in Dec 2024

2/10 Terrible

Miguel

Disliked: Staff & service, property conditions & facilities
My shower was clogged up and was never fixed while I was there I even showed pictures to manager
Stayed 2 nights in Dec 2024

4/10 Poor

Emily

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A very very very run down hotel. Our air conditioning wasn't working so we had to have that fixed. In the meantime we tried to use our fan and that broke. Half way through our trip our microwave started beeping and saying error on it. The entire hotel was just gross and run down. The staff we interacted with were amazing though!
Stayed 3 nights in Sep 2024

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing.
Stayed 3 nights in Dec 2024

6/10 Okay

Vondia

Travelled with group
Liked: Staff & service, room comfort

Room had roaches

Everything was good until the 2nd night of my stay we walked in the room an saw roaches in the kitchen area! I have never had this to happen to me before! I did bring this to their attention i was offer a parcial refund.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jasper

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alecia

Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay. We had a suite. Room was large, but there was a bunch of hair on the tiled floor. Were not real clean. Had good water pressure. Beds were done well. The beds slept great. I also liked the full length mirror. I needed ice, so the women at the front desk got me some. They had no public ice machine.
Stayed 1 night in Dec 2024

4/10 Poor

Jen

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
It was an ok stay but just ok. The breakfast was constantly out of food and generally just disorganized. The fitness room is in the basement and Peleton did not work. One of the main reason we stay at Hilton locations is the Peleton to keep up with our workouts. It was just generally dirty and in need of repair. Our room the air conditioning unit was dusty and the front falling off. The sheets were well used - and just didn’t feel fresh. The rooms was spacious and quiet.
Stayed 2 nights in Dec 2024