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Quality Inn Raleigh Downtown

2.5 star property

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Photo gallery for Quality Inn Raleigh Downtown

Lobby
Exterior
Lobby
Suite, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2539 S Saunders St, Raleigh, NC, 27603
  • Dorothea Dix Park
    ‪3 min drive‬
  • North Carolina State University
    ‪3 min drive‬
  • Raleigh Convention Center
    ‪3 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Raleigh Downtown

Hotel with free parking, near North Carolina State University
A fitness centre, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include camper van/bus/lorry parking.
Quality Inn Raleigh Downtown offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Raleigh Downtown. During your stay, you'll be within walking distance of North Carolina State University. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include meeting rooms, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from North Carolina State University and a few minutes from Raleigh Convention Center
As a guest of Quality Inn Raleigh Downtown, you'll find a fitness centre, laundry facilities, and camper van/bus/lorry parking. WiFi is free in public spaces. Self parking is free.

This Raleigh hotel is smoke free.

Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Raleigh
Comfort Inn Raleigh
Quality Raleigh
Quality Inn Raleigh
Quality Raleigh Raleigh
Quality Inn Raleigh Downtown Hotel
Quality Inn Raleigh Downtown Raleigh
Quality Inn Raleigh Downtown Hotel Raleigh

Quality Inn Raleigh Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 179 out of 554 reviews
Rating 8 - Good. 176 out of 554 reviews
Rating 6 - Okay. 103 out of 554 reviews
Rating 4 - Poor. 48 out of 554 reviews
Rating 2 - Terrible. 48 out of 554 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway
Stayed 1 night in Nov 2024

4/10 Poor

Sherri, Waynesville

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place is just simply run down and out dated. The area is crawling with homeless people who give the employees a fit by just walking in and hanging around in the lobby. The room itself was awful. The “double beds” was so small my daughter had to sleep in the chair. It stated it would sleep four. It will not. The pillows are nothing more than couch pillows. A lot of mold in the bathroom where the caulk is around the tub. The paint on the tub was peeling. No mat. We had to put a towel down to stand on. Very dim lighting in the bathroom. Carpet just needs to be thrown out. We never took our socks off until we left. They was left in the garbage can. I would say for the money you get what you get. But just a little down the road was another hotel…cheaper, cleaner, better quality 10-1. Friends stayed there and said it was fantastic. Overall the entire place needs a huge upgrade. And maybe adding security guards for the poor folks at the front desk. The cops was called three times while we was there. Just to remove people from the lobby.
Stayed 1 night in Dec 2024

6/10 Okay

Nicole

Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Good room for the price.
Stayed 2 nights in Nov 2024

8/10 Good

stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Akiah

Stayed 2 nights in Nov 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine Place to Stay
Other from a little mold around the bath tub caulking, this place was fine. The bed was good. and the room was clean. Breakfast was OK but could have had more variety. We'd stay there again if we were back in Raleigh
Stayed 1 night in Nov 2024

8/10 Good

Angie

Travelled with group
Liked: Amenities
Clean and everyone was helpful
Stayed 1 night in Nov 2024

2/10 Terrible

Chanta

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathrooms in both rooms were filthy. The air conditioning unit in one had black mold spots all over it and there was an open space on the side of the ac unit where the insulation was visible as well as a small hole where air from outside was seeping through.
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend walking from the hotel its very sketchy and make sure you lock your car doors cause you could get robbed or mugged.
Stayed 1 night in Oct 2024

2/10 Terrible

Kellen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Tufanna

Liked: Room comfort
It was ok
Check in was simple and short the lady seemed a little annoyed because when i walked up she was outside putting things in her car and had to come in to service me. Walking in, it was clean and fairly modern. I was given a handicapped accessible room but I didnt request or need it. The room was ok, except the bathtub was dirty and even when I tried to clean it, the dirt would not come out. The staff said something about they are working on getting new bathrooms but offered another room, but by that time, I had already unpacked. Then the fitness room only had 3 pieces of equipment, the dispenser for the wipes to clean the machines was empty and the water cooler had no water not to mention the AC unit didnt work well so it was a sauna in there. Then the second day of my stay when i was leaving the fitness room I saw about 5 police cars in the parking lot talking to a man Insaw walking the halls. Then when i was leaving the lady at the front desk was talking with police. I dont know what was going on but I'm wasnt sure about my safety there after that.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hortencia

Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast had many options, and they always have hot water for tea through the day.
Stayed 2 nights in Sep 2024

8/10 Good

Brian, Murfreesboro

Business traveller
Liked: Cleanliness, staff & service
Staff was fabulous, very kind and accomodating. But area feels unsafe.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leigh

Travelled with partner
Liked: Property conditions & facilities
Just the area around the hotel was not very safe.
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Stayed 1 night in Aug 2024

6/10 Okay

Tracey

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
A little old but immaculate
Stayed 3 nights in May 2024

10/10 Excellent

DeAndre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and friendly
Stayed 3 nights in Sep 2024

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
The room smells like water damage
Stayed 1 night in Sep 2024

6/10 Okay

ISMAEL

Liked: Staff & service
FRONT DESK CLERK AMAZING
Stayed 1 night in Jul 2024

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Ciara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Micah

Stayed 2 nights in Jul 2024