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Tru by Hilton Chapel Hill

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Chapel Hill

Reception
Front of property
Terrace/patio
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking included
    Parking included
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1742 FORDHAM BLVD, Chapel Hill, NC, 27514
  • University of North Carolina
    7 min drive
  • Franklin Street
    7 min drive
  • Kenan Stadium
    8 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    23 min drive

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Chapel Hill, an IHG Hotel
Breakfast included
Free WiFi
Air conditioning
Gym
4.4 out of 5, Excellent, (653)
The price is €151
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Express Chapel Hill, an IHG Hotel

About this property

Tru by Hilton Chapel Hill

Hotel in Chapel Hill with 24-hour fitness centre and 24-hour business centre
This hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and express check-out. Housekeeping is available on request.
Tru by Hilton Chapel Hill offers 98 accommodations with a hairdryer and an iron/ironing board. 55-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Chapel Hill. During your stay, you'll be within walking distance of University Mall. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from Duke University and 7 minutes from University of North Carolina
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business centre on site. The business-friendly Tru by Hilton Chapel Hill also features a 24-hour fitness centre, coffee/tea in common area, and express check-out. Self parking is free. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this Chapel Hill hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Tru by Hilton Chapel Hill.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Chapel Hill Hotel
Tru by Hilton Chapel Hill CHAPEL HILL
Tru by Hilton Chapel Hill Hotel CHAPEL HILL

Tru by Hilton Chapel Hill Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 298 out of 417 reviews" "
Rating 8 - Good. 68 out of 417 reviews" "
Rating 6 - Okay. 24 out of 417 reviews" "
Rating 4 - Poor. 16 out of 417 reviews" "
Rating 2 - Terrible. 11 out of 417 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly.
Stayed 4 nights in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Fay

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The heating system was all messed up . couldn't turn it off or adjust it. One of employees tried to fix it and couldn't but got real ruff with the system. Other then that it was ok .
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Stayed 3 nights in Aug 2024

10/10 Excellent

Shelia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my job. Clean and quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Olga

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A good place to stay overnight. Our room was on a small side, no tea/coffee in the room (which, sadly, becomes a new norm). But sparkling clean, comfortable, and everything looked pretty new. We haven’t used much of the amenities as we arrived late and left in the morning. But in the morning the breakfast area was not well attended - trash started spilling out of the bin, toaster was broken (people had to hold the spring down), and the reception desk was empty, all of which slightly damaged the last impression. Other than that, it’s not bad.
Stayed 1 night in Aug 2024

10/10 Excellent

John C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Tru!
Stayed 2 nights in Aug 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great! Shout out to Tea. She is amazing! She is so kind and so accommodating.
Stayed 3 nights in Aug 2024

2/10 Terrible

Hannah, st albans

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I left my pillow a very nice expensive pillow and a sentimental item there by accident and when I realized it. Try told me their housekeeping never found anything. And I told them the exact room and the exact location of the two items!
Stayed 2 nights in Aug 2024

10/10 Excellent

Megan, CLIFTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Glauco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and staff friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Carla

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean and welcoming staff!!
Stayed 1 night in Aug 2024

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a bedroom with a b.r..it's a place to take a shower and sleep
Stayed 1 night in Jul 2024

6/10 Okay

Violeta

Liked: Cleanliness
The room had a funny smell and when I reported it the worker at the front desk shrugged up and didn't say anything.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Wenona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Very friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Paula

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Bedding was a mattress pad/dust ruffle and a thin cover felt like a nylon curtain. Bathroom was clean and well appointed however. No frills hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rich, Ocean Isle Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property
Stayed 2 nights in Jun 2024

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfectly kept and clean. breakfast was better then expected will stay again.
Stayed 2 nights in Jun 2024