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Lagoon City Pier One Resort

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lagoon City Pier One Resort

Water view
Exterior
Waterfront Double Queen 2nd Floor | Iron/ironing board, free WiFi, bed sheets
Waterfront Honeymoon Suite 2nd Floor | Iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Spa
  • Breakfast included
  • Pet-friendly
  • Air conditioning

Explore the area

Map
1 Poplar Crescent, Ramara, ON, L0K 1B0
  • Brechin Community Centre Park
    6 min drive
  • Knights Inn Lagoon Harbour Resort & Hotel
    1 min walk
  • Washago Station
    27 min drive
  • Barrie, ON (YLK-Lake Simcoe Regional)
    44 min drive

Room options

View all photos for Queen Murphy Patio 1st Floor

Queen Murphy Patio 1st Floor | Garden view

Queen Murphy Patio 1st Floor

  • 37 sq m
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Waterfront Honeymoon Suite 2nd Floor

Waterfront Honeymoon Suite 2nd Floor | Iron/ironing board, free WiFi, bed sheets

Waterfront Honeymoon Suite 2nd Floor

  • 53 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Queen Patio 1st Floor

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Waterfront Double Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Double Queen Patio 1st Floor

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Suite Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Suite Patio 1st Floor

  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront King 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront King 2nd Floor

  • 39 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Double Queen Patio 1st Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Queen Suite 2nd Floor

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Waterfront Double Queen 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Double Queen 2nd Floor

  • 39 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Suite 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Suite 2nd Floor

  • 39 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Waterfront King Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront King Patio 1st Floor

  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Queen 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Queen 2nd Floor

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Similar properties

Exterior

The Champlain Waterfront Hotel, an Ascend Hotel Collection

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (1005)
The price is €85
for 1 night
includes taxes & fees
6 Jan - 7 Jan
The Champlain Waterfront Hotel, an Ascend Hotel Collection

About this property

Lagoon City Pier One Resort

Beachfront hotel with free breakfast and spa services
This smoke-free hotel features a private beach, a restaurant and spa services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a banquet hall. Housekeeping is available on request.
Lagoon City Pier One Resort offers 40 accommodations with a hairdryer. Flat-screen televisions come with cable channels. This Ramara hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the in-room microwaves and coffee/tea makers. Housekeeping is offered on request and an iron/ironing board can be requested.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Lagoon City Pier One Resort's great location gets high marks from our customers. During your stay, you'll be close to Ramara Township Public Library - Brechin Branch. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include a virtual front desk
  • On-site recreation includes a private beach, Pilates classes and kayaking
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by car from Brechin Community Centre Park and 7 minutes from Ramara Township Public Library - Brechin Branch
  • Dogs welcome free of charge
A private beach is featured. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Lagoon City Pier One Resort also features spa services, express check-in, and express check-out. Self parking is free.

This 3-star Ramara hotel is smoke free.

Guests are served a free continental breakfast daily from 9:00 AM to 11:00 AM.
Pier One Bistro & Bar – On-site restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • Pier One Bistro & Bar

Things to do

  • Boat tours
  • Canoeing
  • Kayaking
  • Pilates classes

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • On a private beach

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Renovations and closures

This property is closed from 3 December 2024 to 1 April 2025 (dates subject to change).
The following facilities will be closed during the winter:
  • Dining venue

Access methods

Lockbox

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 250 per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. A virtual front desk provides assistance to guests.
Property Registration Number 744072208

We should mention

  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lagoon City Pier One Ramara
Lagoon City Pier One Resort Hotel
Lagoon City Pier One Resort Ramara
Lagoon City Pier One Resort Hotel Ramara

Lagoon City Pier One Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 72 out of 237 reviews" "
Rating 8 - Good. 67 out of 237 reviews" "
Rating 6 - Okay. 45 out of 237 reviews" "
Rating 4 - Poor. 30 out of 237 reviews" "
Rating 2 - Terrible. 23 out of 237 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Luis

Stayed 2 nights in Aug 2024

6/10 Okay

Darlene

Travelled with partner
Liked: Staff & service
Very dated property
Stayed 2 nights in Sep 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service
Very friendly staff! Looks like they have been working on upgrading this hotel. The rooms were clean and quiet.
Stayed 2 nights in Sep 2024

2/10 Terrible

dinesh

Travelled with partner
The location is great, but the property suffers from neglect! It badly needs a makeover to be worthwhile a stay.
Stayed 1 night in Sep 2024

8/10 Good

Geethani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, homely atmosphere ,easy parking, restaurant and entertainment on weekends make it fun
Stayed 1 night in Sep 2024

8/10 Good

Payam

Liked: Cleanliness, property conditions & facilities
Other than the breakfast every thing else was exactly as I expected for that price range. It is so disappointing that I think they could stop serving free breakfast or make little improvement. They also start serving their little breakfast at 9:00 am which is late. We noticed some people decided to drive to Tim Hortons which was about 5 to 10 Km away to get something to eat.
Stayed 1 night in Aug 2024

6/10 Okay

Mahroo

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
its is not clean and clean
Stayed 1 night in Sep 2024

4/10 Poor

Malith

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not clean. There was smell coming out from pillows. There was a lot of animal fur on the sofa.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
The check-in time was 4pm but delayed almost to 5 pm and the front desk was not friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Zara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and excellent customer service.great view.
Stayed 1 night in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything....Nice room...Comfy Bed...Water pressure in shower was awesome ...friendly staff...lots to do...paddle boated and went to the beach a lot...sitting in your room or the patio of your room the scenary was beautiful with the water and boats passing by....definitely would stay there again
Stayed 3 nights in Aug 2024

4/10 Poor

Craig

Very old and outdated. Washrooms outdated, rooms outdated, small tv, ancient fridge. Pictures are deceiving
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Always good to be in Lagoon City with family.
Stayed 1 night in Aug 2024

10/10 Excellent

Tahera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful location and facility. Yiu can just walk by the canal from the patio or just enjoy the view by your own firepit.
Stayed 1 night in Aug 2024

6/10 Okay

Mange

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is a beautiful property with so much potential. The management of this place needs to be changed. Staff are not helpful and does not care. EV charger on site wanting to charge $10/hour is ridiculous. This is higher price than gas. It would charge $100 to get you 300 to 400km. Really???? Is this place trying to promote oil and get people to hate EVs? Operating on a skeleton staff. One person serving the whole restaurant for dinner with almost 40 customers having food. Food quality is not very great. Oily bar food. Cleaning staff asking if they should clean certain area in the room. Admin dying to put wrong coffee pods in the machine. Telling us that Uber does not exist when there is. This place is in a very nice setting with a nice small beach that is great for children. Lots of beautiful trees with fresh air.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Stayed 2 nights in Aug 2024

2/10 Terrible

Bradley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We chose to stay at Lagoon City Pier One Resort while house hunting in the area, as it was our preferred location and we wanted to avoid driving into the city. Unfortunately, our experience at this resort was deeply disappointing. We arrived at 2 pm, which was early for check-in, so we understood that our room wouldn’t be ready until the designated 4 pm time. We decided to wait at the onsite restaurant, where the service was excellent—a promising start to what we hoped would be a pleasant stay. However, things took a turn for the worse when we returned at 4 pm to check into our room. Despite it being the official check-in time, our room was still not ready, and we were left waiting until 4:30 pm to finally receive our keys. Upon entering the room, we were appalled by the level of cleanliness—or rather, the lack thereof. The room was filthy, with no towels provided and long black hair clinging to the walls and in the shower. It was clear that the cleaning staff were more interested in lounging on the patios smoking than attending to their responsibilities. After seeing the condition of the first room and the inadequate cleanliness of the “upgraded” room we were moved to, we decided that staying at this resort was not worth the trouble. We promptly checked out and found accommodations elsewhere, which, though not as conveniently located, provided a far superior experience in terms of service and cleanliness.
Stayed 1 night in Aug 2024

10/10 Excellent

Meesuk

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Receptionist is very friendly and informative. Check in was fast.
Stayed 1 night in Aug 2024

4/10 Poor

Mike

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rovin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing, staff was nice and accommodating. The rooms were clean and nice as well mentained, Can't wait to come back really loved this place
Stayed 1 night in Aug 2024

4/10 Poor

Lester

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location but that’s about it. Room was not ready at check in. Floors were not vacuumed or moped. Windows were covered in dead bugs and had not been cleaned in a long while. Clean towels were missing on arrival. The rooms and property really need updating and repairs. Restaurant dining had limited menu because of the long weekend. Staff were very friendly but understaffed. 2/5
Stayed 1 night in Aug 2024

6/10 Okay

maryam

Stayed 1 night in Aug 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We had a great time. Only check-in was not ready for 3 pm even though we came before 4 pm. Check-in was at 5 pm by the time it was ready and clean. Although the staff was very nice and friendly. The bistro was amazing. Good food and great service.
Stayed 1 night in Aug 2024