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Palm Grove

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Grove

Studio, Beachfront | View from room
View from property
Private beach, white sand, snorkelling, kayaking
Aerial view
Property grounds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • On private beach
    On private beach
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
Ara Tapu (Main Road), PO Box 23, Rarotonga
  • Wigmore's Waterfall
    4 min drive
  • Aroa Beach
    5 min drive
  • Te Rua Manga
    24 min drive
  • Rarotonga (RAR-Rarotonga Intl.)
    15 min drive

Room options

View all photos for Studio, Beachfront

Studio, Beachfront | Living area | TV, MP3 dock

Studio, Beachfront

  • 45 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Bungalow, 3 Bedrooms, Garden Area

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Bungalow, 3 Bedrooms, Garden Area

  • 75 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Bungalow, 2 Bedrooms, Garden Area

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Bungalow, 2 Bedrooms, Garden Area

  • 68 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Studio, Garden Area

Studio, Garden Area | Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, Garden Area

  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Bungalow, 1 Bedroom

Superior Bungalow, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Superior Bungalow, 1 Bedroom

  • 60 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Beachside

Villa, 3 Bedrooms, Beachside | Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Villa, 3 Bedrooms, Beachside

  • 110 sq m
  • Beach view
  • Sleeps 8
  • 2 Double Beds and 2 Single Beds

About this property

Palm Grove

Family fun at the shore
At Palm Grove, relax by an outdoor pool or hit the private white sand beach where you can enjoy snorkelling.
Palm Grove offers 22 air-conditioned accommodations with MP3 docking stations and a safe. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Accommodation at this 3.5-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower, complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Palm Grove, you'll be within walking distance of Takitumu Conservation Area. You'll find features such as a free manager's reception, plus an outdoor pool and a restaurant.
  • Enjoy garden views while dining at Yellow Hibiscus
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, kayaking and scooters/mopeds to rent
  • Just a 3-minute drive from Takitumu Conservation Area and a few minutes from Wigmore's Waterfall
  • Airport shuttle service available for a fee
Simply walk outside to feel the sun on your face at the white sand beach. Summer fun is a breeze at Palm Grove with activities such as snorkelling and kayaking.

A free manager's reception is offered daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. This beach resort also offers an outdoor pool, a children's pool and a garden.

Smoking is allowed in designated areas at this 3.5-star Rarotonga resort.

The resort hosts a free manager's reception daily.
Yellow Hibiscus – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 5 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (NZD 5 per day)

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Yellow Hibiscus

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • No lift (single-level property)

More

  • 1 floor
  • 28 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Grove

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5 per day (rates may vary)
  • Airport shuttle fee: NZD 20 per person (one-way)
  • Airport shuttle fee per child: NZD 10 (one-way), (from 1 to 11 years old)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Palm Grove offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palm Grove
Palm Grove Hotel Rarotonga
Palm Grove Rarotonga
Palm Grove Hotel
Palm Grove Resort Rarotonga
Palm Grove Resort
Palm Grove Resort
Palm Grove Rarotonga
Palm Grove Resort Rarotonga

Palm Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 61 out of 123 reviews" "
Rating 8 - Good. 42 out of 123 reviews" "
Rating 6 - Okay. 14 out of 123 reviews" "
Rating 4 - Poor. 6 out of 123 reviews" "
Rating 2 - Terrible. 0 out of 123 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've visited Palm Grove every time I've visited Rarotonga, and we will continue to stay everytime we come. The beach villa was the best experience we have had. We loved the privacy, access and the villa itself! Love the happy hour and the free snorkel/kayak equipment. The bus stop outside made transport around the island easy. The SPCA is just down the road, and a fast travel to walk the dogs in the morning. We didn't need our room cleaned everyday - due to our own reasons, but the equipment they left made cleaning the room a breeze. Thank you Palm Grove for an exceptional stay-cation!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose it for the fantastic beach area and the wide lagoon to swim and snorkel in. Along with staying at a smaller resort which is quiet. The free breakfast was very good with a range of fruits and baked goods. All our lunch and dinners at the Hibiscus restaurant were great value and tasty. Loved the caesar salad. While the units are clean, they are looking a little tired and could.do.with new paint. The pool was quiet small and we didnt end up using it as we preferred the beach.
Stayed 3 nights in May 2024

6/10 Okay

Ken

Travelled with partner
Liked: Staff & service
Room was run-down and in need of maintenance. Ceiling fan did not work properly. Initial lack of hot water caused by the need to keep depressing a heater switch which we were not told about. Chickens and roosters wandering about the property making noise and entering the deck area looking for food hand-outs.
Stayed 10 nights in Apr 2024

8/10 Good

Enid

Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant wait return
Stayed 5 nights in Nov 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2023

10/10 Excellent

Bradley, Prescott Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from another stay at Palm Grove and we will be back again in the future! Can’t beat this place for the value and location! Spend the few extra bucks and upgrade to the beachfront studios, they are fantastic! Staff is always friendly and the free tropical breakfast is great! Thank you SO much for another wonderful stay at Palm Grove!
Stayed 3 nights in Aug 2023

4/10 Poor

Joe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Would not stay here again
Palm Grove is well located with a nice beach. Restaurant was clean and meals were good. However the "resort" is in need of maintenance and refurbishment. Stench of blocked drains in G7 bungalow, no hot water in kitchen of G10, doors that don't lock from the inside in G9. At almost $400 per night I expected some sympathy/empathy and help with my request for a firm mattress due to a back injury. No sympathy and no assistance at all. I spent 7 nights sleeping on cushions on the floor. Would not stay here again. Much better accommodation options nearby.
Stayed 7 nights in Jul 2023

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring ear plugs!
I love this property. We've bene going to it since 1996. HOWEVER! There are roosters on the island and this property has one that sleeps near B8 on the edge of the property. Now, most roosters will start going off at sunrise as is their nature, but Raro roosters like to sound off at midnight and throughout the night. In 2016, we were in B8 and the rooster that was there went off every hour from 11 pm through 7 am. And the bungalows are not sound proof. Nearly ruined that vacation. This time, I thought I was being smart and asked in my reservation, which was done several months in advance, to specifically not be placed in the ocean bungalows near the rooster. The property's response was roosters don't sleep in the palm trees. That is correct, but there is a different type of tree near the road, right next to B8 and it DOES sleep in that tree. Well, guess what units we got? B7 and B8, right next to the rooster. AGAIN. This rooster wasn't as bad but it still went off at midnight and 4 am. I love this property but I don't think I will be going back there again, which is a great shame. Not sure if roosters are protected (which is what I was told in 2016 when I was at my wits end) but if so, someone could make a good living relocating roosters from resort areas into the center of the island. The location is great; near the 24/7 Wigmore's store, very few people on the beach, and lots of fish in the snorkeling area which is 200 yards of 4 ft deep water.
Stayed 9 nights in Jun 2023

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
The owner of the property could be more hospitable. All staff is wonderful. The owner, she could take some lessons from them!! Even “Good Morning” would be a good start.
Stayed 10 nights in May 2023

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation, beach, dining options, breakfast, snorkelling gear. Kitty at the front desk is kind, friendly and a terrific help with all your needs.
Stayed 7 nights in May 2023

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and perfect for relaxation. The beach area was spectacular with great swimming and snorkeling. To improve they need to remove the roosters which constantly crow and interupt the peaceful atmosphere
Stayed 13 nights in Mar 2023

10/10 Excellent

Leanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay in Palm Grove and can't thank the team enough for going out of their way to make us feel welcomed and at home. I would stay here again and i would recommended Palm Grove to all friends and family. Thank you for a wonderful stay!
Stayed 9 nights in Mar 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet and relaxing place to stay. Excellent beach and Convenience store very close.
Stayed 7 nights in Feb 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the beachfront villa.
We have stayed here previously and we loved it in our absolute beachfront villa, staff are very friendly, the restaurant is great for meals and drinks, there is a small supermarket a short walk away, the villa has a kitchenette which is great, the beds are very comfortable, we will definitely be back again.
Stayed 8 nights in Nov 2022

10/10 Excellent

Eammon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the peace and quiet and the very prompt housekeeping service every morning. Very highly recommended accomodation to stay at. Meitaki maata for your hospitality.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We loved the location, the pool area, our garden studio was perfect! We had everything we needed for our holiday
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

10/10 Excellent

Marek

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was very clean and the bed comfortable. The cleaning and maintenance staff were very friendly, nice people. The restaurant staff were the same and the food was great and reasonably priced. The office staff tended to be a bit humourless and the wifi almost nonexistant. Otherwise we really enjoyed our stay there and would recommend it
Stayed 8 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we booked this through wotif the photos of this unit weren’t pictured via either palm grove website or wotif. When we arrived and were informed of the unit it was not at all what we intended. The feeling at the time was that we had been cheated, and false advertising forced us to believe something that wasnt, the unit is dated and right next to the road. We will not book through wotif again. However with this being said, Palm Grove does not deserve a bad rating, the unit was clean, facilities were great, location was great and service from staff was excellent. Wotif is entirely to blame.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and good restaurant. Beautiful beach!!! Reception closing at 5pm weekdays and half day Saturday and not at all Sundays was a little annoying when you had a quick query.
Stayed 5 nights in Feb 2019

8/10 Good

Tara

Liked: Property conditions & facilities
Relaxing Tropical Escape
Palm Grove Resort was a great escape. Reasonably well maintained, given it’s humid tropical climate, the grounds and pool area are beautiful. A new bbq arrived during our stay. The beach furniture, kayaks, snorkels and fins were all well maintained. The rooms could use some updating. Some had received partial renovations in the kitchen and bathroom areas and others had not. Some appliances were newer and others were starting to rust. I also found it difficult to cook, unless you just bbq’d. Larger pots and microwave bowls or casseroles would help out here. AC worked well, but was rigged to go off when you left the room. The beds were very comfortable. Maid daily service included making the bed, a towel change, sometimes a sweep, garbage removal, but not any wipe down of surfaces in the bathroom, shower, vanity, coffee or dining tables during our 9 day stay. The Sunday BBQ and Friday Happy Hour were great, as was the music supplied. Food at the restaurant was good. An adequate breakfast was included and given this is not the norm on the island, was appreciated. The front desk did a good job at coordinating airport transfer, wifi purchase, snorkel rental and outings. They also rented scooters. There is a car rental a couple of blocks away along with a reasonably well stocked convenience store. Rarotonga is very remote, with sporadic wifi only in HOT SPOTS There is one TV channel and life becomes the beach, relaxing and socializing.
Stayed 9 nights in Feb 2019

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018