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Grand Beachfront Villa

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Villa, 1 King Bed, Ocean View, Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Villa, 2 Bedrooms, Courtyard View, Courtyard Area

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Villa, 2 Bedrooms, Ocean View, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, Beach View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Features at Ratua Private Island Resort include free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free Wi-Fi in some public areas
  • Enjoy a beachfront location while dining at Yacht Club
  • Indulge with facials, aromatherapy or body scrubs at Sunny Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a private beach, kayaking and mountain biking
  • Airport and beach shuttle service available for a fee

About the Ratua Island Resort and Spa

Location Luganville, Ratua Island, Espiritu Santo

Property Features

Walk outside to smell the salty air and watch the ocean waves from the hotel's beach. You'll be playing in the surf in no time with a ride on the hotel's beach shuttle (surcharge). At Ratua Private Island Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and windsurfing. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a garden and a terrace. Smoking is allowed in designated areas at this 5-star Ratua Island hotel.

  • 1 floor
  • 16 guestrooms or units
  • Conference rooms
  • Built in 2009
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and beach shuttle

Room Amenities

Ratua Private Island Resort offers 16 accommodations with minibars and complimentary dressing gowns. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Business-friendly amenities include desks, safes and telephones. Bathrooms include a shower and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

  • Minibar
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer available
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Desk
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Yacht Club – This restaurant is located on the beach. Guests can enjoy drinks at the bar.

Nearby Activities

A private beach and a marina are featured at the hotel.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Horse riding nearby
  • Fishing on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Hiking/biking trails on site
  • Hiking/biking trails nearby
  • Kayaking on site
  • Mountain biking on site
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

Sunny Spa has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

  • Hot stone massage
  • Hot tub in spa
  • Number of treatment rooms 2
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via Boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 8 PM. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Ratua Private Island Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 8 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VUV 10000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Ratua Private Island Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Front desk opens daily at 7 AM
  • Front desk closes daily at 8 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: VUV 5000 (return)
  • Airport shuttle transfer per child: VUV 3000 (return), from 5 to 11 years old
  • Additional fees: VUV 13000 per person, per night for adults and VUV 7500 per person, per night for children (from 5 years old to 12 years old)

We've listed all charges provided to us by the property.

The additional mandatory fee covers the meal plan fee.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VUV 5000 per person (return)
  • Airport shuttle fee per child: VUV 3000 (return), (from 5 to 12 years old)
  • Rollaway bed fee: VUV 10000.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ratua Private Island Hotel
  • Ratua Private Island Hotel Ratua Island
  • Ratua Private Island Ratua Island
  • Ratua Island Resort
  • Ratua Private Island
  • Ratua Private Ratua
  • Ratua Island Resort Spa
  • Ratua Private Island Resort Hotel
  • Ratua Private Island Resort Ratua Island
  • Ratua Private Island Resort Hotel Ratua Island

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.