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Elephant Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elephant Hotel

Terrace/patio
Exterior
Chic Double Room | Desk, soundproofing, iron/ironing board, free WiFi
Bar (on property)
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Explore the area

Map
Church Road, Pangbourne, Reading, England, RG8 7AR
  • Basildon Park
    4 min drive
  • Bradfield College Golf Club
    7 min drive
  • Mapledurham House and Watermill
    11 min drive
  • London (LHR-Heathrow)
    46 min drive

Room options

View all photos for Classic Single Room

Desk, soundproofing, iron/ironing board, free WiFi

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Chic Twin Room

Desk, soundproofing, iron/ironing board, free WiFi

Chic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Classic Double Room

  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Chic Double Room

Chic Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Chic Double Room

  • 7 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Elephant Hotel

Family-friendly hotel with coffee shop/cafe and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and express check-in. Housekeeping is not available.
Elephant Hotel offers 22 accommodations with complimentary bottles of water and coffee/tea makers. This Reading hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Elephant Hotel. During your stay, you're just a quick walk from Thames River. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include supervised childcare, dry cleaning/laundry and luggage storage
  • On-site recreation includes a playground and horse riding/rentals
  • Just a 4-minute walk from Thames River and 4 minutes on foot from Thames Path
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the family-friendly Elephant Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Reading hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Elephant Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 6.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 6.25 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Elephant Hotel Reading
Elephant Reading
Elephant Hotel Hotel
Elephant Hotel Reading
Elephant Hotel Hotel Reading

Elephant Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 105 reviews" "
Rating 8 - Good. 37 out of 105 reviews" "
Rating 6 - Okay. 13 out of 105 reviews" "
Rating 4 - Poor. 8 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
Boiling hot room with no aircon and just a really noisy fan. Suggest they invest in good pedestal fans with a quiet night setting. Excellent breakfast.
Stayed 1 night in Aug 2024

4/10 Poor

Jamie

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed in room 11 and it there was so much banging and crashing from whatever was below me. This continued from 8pm until around 10:30ish. The room was dark with no ceiling lighting and one wall light broken and the other had the shade hanging off. The top of the rainfall shower had a thick layer of dust on and the bath was dirty. I wanted to complain when I checked out but there was no one at reception or any other staff to be seen when I checked out.
Stayed 1 night in Aug 2024

8/10 Good

Sean

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lovely, staff were very helpful and the room was good as well
Stayed 1 night in Aug 2024

8/10 Good

Nicholas, Twickenham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the hotel, clean but small room. Steak dinner was not cheap but really tasty, definitely recommend the steak. Staff were friendly and helpful. Only disappointment was that the bar closed at 10:30, despite me and my 2 colleagues being in the bar and hotel residents. That was the only thing that let it down.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, boiling room
The towel rail was on full blast - heated the room on an already very hot (30 degrees) day and couldn’t turn it off
Stayed 1 night in Jul 2024

8/10 Good

Soula

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but had a comfortable room, good food in the bar, and staff were extremely friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Russell

Stayed 1 night in Jun 2024

8/10 Good

Paul Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Stay
Stayed 3 nights in Jun 2024

8/10 Good

Ann-Margareth

Business traveller
Liked: Cleanliness
Nice hotel, disruptions through the night outside.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

David

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy bed , nice people, good food.
Stayed 1 night in May 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Ross

Stayed 1 night in Apr 2024

6/10 Okay

Rebecca

Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Stayed 1 night in Mar 2024

10/10 Excellent

Michele

Stayed 1 night in Mar 2024

8/10 Good

Mark

Stayed 1 night in Mar 2024

8/10 Good

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the rooms here, car park is small but paying car park right next door which is free from 5pm till 8
Stayed 2 nights in Jan 2024

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Poor sleep, nice building
Stayed overnight for work. Good: very nice and efficient girl for check in; comfortable bed; very good shower; nice tea/coffee/shampoo etc; large TV; room decorated nicely; good price; good breakfast service Poor: Cold room at night and morning; loud intermittent plumbing noises all night affected sleep; road noise; small carpark
Stayed 1 night in Jan 2024

4/10 Poor

Brioney

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Customer Service Non existent this time
So the last time I stayed here, I had to complain about a dog going absolutely ballistic in the room next to me. Poor thing was throwing itself at the door and howling. When I spoke to reception they advised that it was the Managers dog and he keeps it in a room when he's at work. Prior to this a car alarm was continually going off in the car park. That was the same dog before he got moved into a room. I even offered to have the dog in my room to keep it company. It was moved and sat at reception with a colleague.Anyway, I decided to give the hotel another go. After a 3 hour drive to my works office, all I wanted to do was have a hot bath and go to bed. Bath run but as soon as I was in it, it drained in a matter of seconds. I've emailed the hotel 3 times about this asking for a refund but have had no response. I did say I would be leaving a review if they didn't come back to me. Essentially I've paid for something I didn't get and as this is the 2nd time I've experienced issues feel I have to leave a review. No response to my complaint is unacceptable.
Stayed 1 night in Jan 2024

6/10 Okay

Ali Hakan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really needs a refurbishment!
Stayed 2 nights in Dec 2023