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The Bridge House Hotel

3.0 star property

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Photo gallery for The Bridge House Hotel

Deluxe Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi
Lobby
Reception
Apartment, 1 Bedroom | Private kitchenette | Electric kettle
Bar (on property)

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Reigate Hill, Reigate, England, RH2 9RP
  • Reigate Hill Golf Club
    ‪5 min drive‬
  • Walton Heath Golf Club
    ‪7 min drive‬
  • East Surrey Hospital
    ‪9 min drive‬
  • London (LGW-Gatwick)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room

  • 11 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Triple Room

  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, desk, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Single Room, 1 Single Bed

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Ramada by Wyndham Cobham

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1002)
The price is €51
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Ramada by Wyndham Cobham

About this property

The Bridge House Hotel

Hotel with free parking, near Surrey Hills
A restaurant, a bar/lounge and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are on-site.
The Bridge House Hotel offers 30 accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. This Reigate hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Bridge House Hotel. During your stay, you'll be within walking distance of Surrey Hills. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include luggage storage
  • Just a 2-minute drive from Surrey Hills and 13 minutes from Chessington World of Adventures
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Bridge House Hotel also features a terrace, a garden, and 24-hour room service. Limited free parking is available on a first-come, first-served basis.

This 3-star Reigate hotel is smoke free.

The Bridge House Hotel has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bridge House Hotel
Bridge House Hotel Reigate
Bridge House Reigate
Hotel Bridge House
Bridge House Hotel Reigate
Bridge House Hotel
Bridge House Reigate
Hotel The Bridge House Hotel Reigate
Reigate The Bridge House Hotel Hotel
The Bridge House Hotel Reigate
Hotel The Bridge House Hotel
Bridge House

The Bridge House Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 64 out of 603 reviews
Rating 8 - Good. 145 out of 603 reviews
Rating 6 - Okay. 166 out of 603 reviews
Rating 4 - Poor. 116 out of 603 reviews
Rating 2 - Terrible. 112 out of 603 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

Gary

Liked: Cleanliness, room comfort
Hotel is tired looking but comfortable
The hotel was not as bad as other reviews in my view. The lady on reception was very friendly and efficient when we checked in. Booked a triple room which was very spacious. We did have a problem with the bath hot tap constantly running as was the toilet. Mentioned to reception but not sorted whilst we were there (2nights). Hotel was tired looking inside but it was comfortable
Stayed 2 nights in Dec 2024

6/10 Okay

Allan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Needs refurbishment
Reception nice. Bed comfortable. Decent size room Shower was just a trickle, toilet running all night
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Atmospheric Condition with Smoke in the room
The Tap water and shower was either extremely hot or cold, nothing like warm water. Couldn’t use it to shower properly. The room was having a smoking smell and they could not use air freshener after the last person had left the room with smoke smells. Considering the fact that they know we were coming with a baby less than a year. Two of the towel has stained as if it was not washed. The sliding door glass to the balcony was chained with little chain and no proper lock. Also, the mattresses in the rooms were bad. It’s spring mattresses and aches body when you lie down on it. Not good for leisure stay except you’re just going for a night stay to just catch up of pick up someone from the Gatwick Airport. Thank God it was only one night we booked for.
Stayed 1 night in Dec 2024

6/10 Okay

Charmian

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Laura

Disliked: Property conditions & facilities
Unable to get into my room on self check in. Reception ok however questioned if I had a booking despite showing her. Spent 40 minutes trying to get into a room. I got into the room and there is a note about hot water not always working in shower and to put hot tap on to clear air.. which I did. Shower remained cold and gave up in the end. Very noisy at night with what sounded like constant running water and a lot of stomping around throughout the night. The bed was comfortable and the room was clean.
Stayed 1 night in Dec 2024

2/10 Terrible

Theopoldine

Stayed 4 nights in Dec 2024

4/10 Poor

Claire

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We paid for the room on Expedia and when we arrived the hotel tried to tell us we owed them more money. We refused to pay more and showed them the price on Expedia and proof of payment and told them to take it up with Expedia if they wanted to but we’d paid the amount advertised. They eventually allowed us to check into the hotel without the additional payment they felt we owed. The rooms were very basic but comfortable enough. The shower was rubbish and the cold tap didn’t work in one of the rooms (we swapped rooms for a 2nd night). I got a small electric shock of the shaving plug because it was right next to the soap dispenser. The toilet seat lid also didn’t stay up so you had to hold it open when using the toilet. It’s advertised as serving food and drinks etc but everything was closed. The coffee machine was on but the staff said it was closed so they couldn’t make us a drink. There were tea and coffee facilities in the room and you could get more if needed. The site advertises a hairdryer in the room but there is only one in the family room apparently. Not the best stay but cheap, although I’m sure you can get more for your money elsewhere!
Stayed 1 night in Dec 2024

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst "hotel" I've ever been to
21st century, Europe, close to one of the largest European capitals, London, and the conditions are like in the 3rd world - filth, dirt, everything destroyed and smelly. I would never go back there for an additional fee and I would not recommend it to my worst enemy
Stayed 1 night in Dec 2024

6/10 Okay

Hellen

Business traveller
Liked: Staff & service
Disliked: Room comfort
The beds were sinking in the middle.Woke up with sore muscles.I think you should consider investing in comfortable beds
Stayed 2 nights in Dec 2024

2/10 Terrible

Lucy

Stayed 1 night in Dec 2024

2/10 Terrible

Tom

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had double booked my room and I found someone inside my room I told reception who said “I don’t know what the f*** is going on” the hall ways were flooded and it was raining inside, they wouldn’t find me a new room, said they’d authorise a refund and now have refused to…. Shambles!!! DO NOT BOOK THIS HOTEL!
Stayed 1 night in Nov 2024

4/10 Poor

Jordan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Booked this hotel for a couple of my engineers doing work in the Reigate area. Both said that this was probably the worst hotel they have ever stayed in. Rooms were unclean, one of the lads had a leaking shower and the other had a choice between freezing cold or boiling hot with his shower! They would not recommend to anyone else

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok for the price, clean, no complaints from me
Stayed 1 night in Nov 2024

2/10 Terrible

UFUK

Stayed 1 night in Nov 2024

10/10 Excellent

KARL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Day stay
My stat was satisfactory to my needs
Stayed 3 nights in Nov 2024

2/10 Terrible

Elaine

Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness
Do not stay here
Do not stay here. It is terrible. Rooms stink of cigarettes! Dirty bathrooms. Sketchy beds. Electric cables on show outside on the patio part. The windows were unsecure. Does not look like the photos in reality.
Stayed 2 nights in Oct 2024

6/10 Okay

Maurice

Disliked: Room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Staff & service
Didnt stay as we had no car and the hotel wouldnt take this into consideration for a refund. Would never consider staying here again for that reason.
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location and friendly staff
Good location just off M23 , No road noise inside hotel. 30 min walk to Reigate town centre. Hotel is quite dated/showing it's age, the room has a desk, tv and kettle. the bathroom is adequate. Pros: good location, friendly, helpful staff, decent price, plenty of parking spaces. Cons: the bed! the mattress was like a sack filled with old clothes and the pillows were super thin. I was in a single room and it had a single duvet in a double size cover so a lot of loose material. Would I stay again? Yes but only for one night if I couldn't find anywhere else.
Stayed 2 nights in Aug 2024

6/10 Okay

natasha

Travelled with family
Liked: Staff & service
Keep the cat!
Hmmm... where to start? I'm torn on this one! Firstly, I want to express how amazing and helpful the concierge was. He walked us all the way down to our room, and was super helpful and kind. Now for the rest of it! When we pulled into the parking lot, there was barely any parking, because there was some kind of event going on, maybe a wedding or a birthday, either way zero parking. I had to illegally park next to a hedge and walk up the hill to reception. The reception desk was right next to the function room, and the music was so loud, I had to mime to the concierge that I needed to check in. Once we were down into the corridors, you couldn't hear the party. Our room was ground floor and the last room at the end of the building, it exuded a musty dankness. The bathroom was fairly clean but the fixtures are older, and there is no extractor fan which added to the overall dampness. There was mold on the walls each side of the window, and the beds, while comfortable, were uneven and broken down. If you laid on one side, you would naturally roll to the lower side! My kids talked me into staying, citing that it was just for the night before we flew out the next day. The parking was frustrating! If you have a large function, section off some parking for your hotel guests! There is no restaurant here, even though it says there is, also frustrating! There was a little cat that kept us company. The cat was a beacon of hope in an otherwise dissmal stay! Keep the cat!
Stayed 1 night in Jul 2024

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overnight pre flight stay.
Overnight stay as flight from Gatwick was early morning. Hotel was lovely and service good BUT the shower was awful. It just trickled water out.
Stayed 1 night in Jul 2024