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The Bridge House Hotel

3.0 star property

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Photo gallery for The Bridge House Hotel

Deluxe Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi
Lobby
Apartment, 1 Bedroom | Private kitchenette | Electric kettle
Bar (on property)
Reception

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Reigate Hill, Reigate, England, RH2 9RP
  • Surrey Hills
    ‪2 min drive‬
  • Tunnel Road Caves
    ‪4 min drive‬
  • Reigate Hill Golf Club
    ‪5 min drive‬
  • London (LGW-Gatwick)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room

  • 11 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Triple Room

  • 11 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, desk, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Single Room, 1 Single Bed

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Bridge House Hotel

Hotel with free parking, near Surrey Hills
A restaurant, a bar/lounge and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are on-site.
The Bridge House Hotel offers 30 accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. This Reigate hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Bridge House Hotel. During your stay, you'll be within walking distance of Surrey Hills. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include luggage storage
  • Just a 2-minute drive from Surrey Hills and 13 minutes from Chessington World of Adventures
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Bridge House Hotel also features a terrace, a garden, and 24-hour room service. Limited free parking is available on a first-come, first-served basis.

This 3-star Reigate hotel is smoke free.

The Bridge House Hotel has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bridge House Hotel
Bridge House Hotel Reigate
Bridge House Reigate
Hotel Bridge House
Bridge House Hotel Reigate
Bridge House Hotel
Bridge House Reigate
Hotel The Bridge House Hotel Reigate
Reigate The Bridge House Hotel Hotel
The Bridge House Hotel Reigate
Hotel The Bridge House Hotel
Bridge House

The Bridge House Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 64 out of 602 reviews
Rating 8 - Good. 145 out of 602 reviews
Rating 6 - Okay. 166 out of 602 reviews
Rating 4 - Poor. 115 out of 602 reviews
Rating 2 - Terrible. 112 out of 602 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst "hotel" I've ever been to
21st century, Europe, close to one of the largest European capitals, London, and the conditions are like in the 3rd world - filth, dirt, everything destroyed and smelly. I would never go back there for an additional fee and I would not recommend it to my worst enemy
Stayed 1 night in Dec 2024

6/10 Okay

Hellen

Business traveller
Liked: Staff & service
Disliked: Room comfort
The beds were sinking in the middle.Woke up with sore muscles.I think you should consider investing in comfortable beds
Stayed 2 nights in Dec 2024

2/10 Terrible

Lucy

Stayed 1 night in Dec 2024

2/10 Terrible

Tom

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had double booked my room and I found someone inside my room I told reception who said “I don’t know what the f*** is going on” the hall ways were flooded and it was raining inside, they wouldn’t find me a new room, said they’d authorise a refund and now have refused to…. Shambles!!! DO NOT BOOK THIS HOTEL!
Stayed 1 night in Nov 2024

4/10 Poor

Jordan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Booked this hotel for a couple of my engineers doing work in the Reigate area. Both said that this was probably the worst hotel they have ever stayed in. Rooms were unclean, one of the lads had a leaking shower and the other had a choice between freezing cold or boiling hot with his shower! They would not recommend to anyone else

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok for the price, clean, no complaints from me
Stayed 1 night in Nov 2024

2/10 Terrible

UFUK

Stayed 1 night in Nov 2024

10/10 Excellent

KARL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Day stay
My stat was satisfactory to my needs
Stayed 3 nights in Nov 2024

2/10 Terrible

Elaine

Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness
Do not stay here
Do not stay here. It is terrible. Rooms stink of cigarettes! Dirty bathrooms. Sketchy beds. Electric cables on show outside on the patio part. The windows were unsecure. Does not look like the photos in reality.
Stayed 2 nights in Oct 2024

6/10 Okay

Maurice

Disliked: Room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Staff & service
Didnt stay as we had no car and the hotel wouldnt take this into consideration for a refund. Would never consider staying here again for that reason.
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location and friendly staff
Good location just off M23 , No road noise inside hotel. 30 min walk to Reigate town centre. Hotel is quite dated/showing it's age, the room has a desk, tv and kettle. the bathroom is adequate. Pros: good location, friendly, helpful staff, decent price, plenty of parking spaces. Cons: the bed! the mattress was like a sack filled with old clothes and the pillows were super thin. I was in a single room and it had a single duvet in a double size cover so a lot of loose material. Would I stay again? Yes but only for one night if I couldn't find anywhere else.
Stayed 2 nights in Aug 2024

6/10 Okay

natasha

Travelled with family
Liked: Staff & service
Keep the cat!
Hmmm... where to start? I'm torn on this one! Firstly, I want to express how amazing and helpful the concierge was. He walked us all the way down to our room, and was super helpful and kind. Now for the rest of it! When we pulled into the parking lot, there was barely any parking, because there was some kind of event going on, maybe a wedding or a birthday, either way zero parking. I had to illegally park next to a hedge and walk up the hill to reception. The reception desk was right next to the function room, and the music was so loud, I had to mime to the concierge that I needed to check in. Once we were down into the corridors, you couldn't hear the party. Our room was ground floor and the last room at the end of the building, it exuded a musty dankness. The bathroom was fairly clean but the fixtures are older, and there is no extractor fan which added to the overall dampness. There was mold on the walls each side of the window, and the beds, while comfortable, were uneven and broken down. If you laid on one side, you would naturally roll to the lower side! My kids talked me into staying, citing that it was just for the night before we flew out the next day. The parking was frustrating! If you have a large function, section off some parking for your hotel guests! There is no restaurant here, even though it says there is, also frustrating! There was a little cat that kept us company. The cat was a beacon of hope in an otherwise dissmal stay! Keep the cat!
Stayed 1 night in Jul 2024

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overnight pre flight stay.
Overnight stay as flight from Gatwick was early morning. Hotel was lovely and service good BUT the shower was awful. It just trickled water out.
Stayed 1 night in Jul 2024

2/10 Terrible

Nirosha

Stayed 1 night in Jul 2024

6/10 Okay

Ian

Stayed 2 nights in Mar 2024

4/10 Poor

philip

Travelled with group
Disliked: Property conditions & facilities, room comfort
Dissapointing.
Interesting set up…. Probably got exactly what we paid for at £53 a night without breakfast. Single rooms, with all the facilities you would expect. Bed was uncomfortable with pillows about 25mm thick. Walls are paper thin, so thin the guy next door rattled my window with his snoring. The bar was closed and looked like it would never reopen. WiFi worked. Looks like the hotel is now used as a base for builders judging by the number of white vans in the car park… I booked it for the location and the price. If you book here take your own pillow and ear plugs… the plumbing is also very noisy.
Stayed 1 night in Jul 2024

6/10 Okay

Nicole

Travelled with family
Disliked: Amenities, property conditions & facilities
Unfortunately had to check out early for family reasons so can only comment on facilities that we saw. Very tired decor needs a good revamp. The room wasn’t awful but our bathroom was poor and with dripping taps. The balcony needed a sweep and dead pot plant replacing. The gutter outside the window was leaking. However, staff were very friendly and for the price point of our room we would not have made any complaints. An ok place to stay if you’re on a tight budget and planning to be out and about for most of the time.
Stayed 1 night in Jul 2024

4/10 Poor

Chi Wai Alex

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not good
Stayed 3 nights in Jun 2024

2/10 Terrible

James

Stayed 1 night in Jul 2024

8/10 Good

Barbora

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice stay.
Stayed 1 night in Jun 2024

4/10 Poor

Liza-Jo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024