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Hotel Crystal

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Crystal

Exterior
Front of property
Lobby
Exterior
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Pet-friendly

Explore the area

Map
86 Place Drouet D Erlon, Reims, Marne, 51100
  • Les Hautes Promenades
    3 min walk
  • Mars Gate
    7 min walk
  • Congress Center
    9 min walk
  • Epernay (XEP)
    41 min drive

Room options

View all photos for Single Room

Single Room | Premium bedding, memory-foam beds, minibar, individually decorated

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room | Premium bedding, memory-foam beds, minibar, individually decorated

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, memory-foam beds, minibar, individually decorated

Comfort Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, memory-foam beds, minibar, individually decorated

Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, memory-foam beds, minibar, individually decorated

Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Room

Best Western Hôtel Centre Reims

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
3.8 out of 5, Good, (741)
The price is €91
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Best Western Hôtel Centre Reims

About this property

Hotel Crystal

Reims hotel in Reims City Centre with 24-hour front desk and coffee shop/cafe
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a meeting room, free use of bicycles and concierge services.
Hotel Crystal offers 30 accommodations with minibars and a hairdryer. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Crystal, you're just a quick walk from Colbert Square. Free WiFi in public areas, a bar and a coffee shop/cafe are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles
  • Steps from Colbert Square and Subé Fountain
  • Local-area shuttle service available for a fee
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Crystal.

This 3-star Reims hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Languages

Arabic, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 14 per day)
  • Street parking available
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Changing table
  • Free cot
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.50 for children
  • Nearby parking fee: EUR 14 per day(66 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crystal Reims
Hotel Crystal Reims
Hotel Crystal Hotel
Hotel Crystal Reims
Hotel Crystal Hotel Reims

Hotel Crystal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 129 out of 558 reviews" "
Rating 8 - Good. 263 out of 558 reviews" "
Rating 6 - Okay. 117 out of 558 reviews" "
Rating 4 - Poor. 35 out of 558 reviews" "
Rating 2 - Terrible. 14 out of 558 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Darrell

Stayed 2 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel in a perfect location for everything. Our room was cleaned daily and although not the biggest we have stayed in was fine, only downside would be no air conditioning but a powerful fan was supplied. Staff were helpful and friendly.
Stayed 3 nights in Jul 2024

6/10 Okay

Epaminondas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Reims Hotel Crystal
The price was not value. A triple room, which could hardly fit two persons. Sticky and very hot atmosphere with no air conditioning or air circulation system. No extractor in the bath either. One had to open the window giving straight access from the roof to the room - very risky, but no chance to get some fresh air. Service was helpful with a dehydrator, bur room overall very disappointing for that price range. OK 3-star, but that room is not suitable for 3 persons.
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crystal. Small but very comfy hotel. Super ctyrd
Calm secluded coyrtyard
Pretty bright reception
Stayed 7 nights in Jul 2024

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not expensive so don't expect frills or a big room or air conditioning - but it is good value for money. Great central location yet set behind the main drag in Reims so quieter as a result. Very friendly staff.
Stayed 1 night in Sep 2023

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has historic charm--like the quaint lift. It is in a great location in Reims on a lively pedestrian street close to sights and connections. It is across the street from an underground city parking service. There are a variety of restaurants for all budgets in the area (but make reservations for the better ones). The breakfast is good if you want something substantial, otherwise there are a couple coffee shops down the block. We stayed in November and it was quiet. Some may find the old hotel a bit cramped a worn here and there, but the TV and plumbing worked well and the beds were comfortable.
Stayed 2 nights in Nov 2022

8/10 Good

Sherrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Crystal is a quiet haven only five minutes walk from the train station. The property is very clean and I love the terrace in front. The staff is wonderful, and I recommend the breakfast! Thanks for a great stay in Reims!
Stayed 2 nights in Oct 2022

10/10 Excellent

Lee

Stayed 2 nights in Sep 2022

8/10 Good

Steve

Stayed 1 night in Sep 2022

8/10 Good

Alan, thaxted, Essex, UK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel in a really good position with a street full of restaurants outside and it looks decent. Polite staff, decent breakfast and we enjoyed our stay. Parking - nightmare. You have to park in the public car park which is underground so you've got to lug your cases up a lot of steps before you get to reception
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Does the job
For one night or two the hotel is fine. It's extremely well located, clean and does the job. Paid underground parking out front (great for the hot summer months). It's a little dated, and didn't have any air con in the room, but what it lacked it made up for in price - we enjoyed a delicious meal on the same street with the money we saved by staying here. We were, however, awoken around 11pm by reception due to some administrative error.
Stayed 1 night in Jul 2020

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Pleasant hotel in a good location
The hotel is in a really good position next to an underground car park. The courtyard is a very picturesque place to sit out, and the dining room and reception areas have a very classic french hotel feel to them. The bathroom and shower were clean and recently refurbished. Unfortunately there was no hot water on the evening when we arrived. There was hot water in the morning
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Convenient location to explore the town Friendly staff.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved stay.
Had a great stay. Close to metro and great location by the Louve and shopping. Had extra pillows and a comfy bed. The staff was super helpful, the metro and bus stations went on strike half way through our stay (taxis almost impossible too) but the woman at the front desk was diligent and helped us with transport so we didn’t miss a thing. So grateful !
Stayed 1 night in Sep 2019

10/10 Excellent

Konstantina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Hotel in the Centre of Reims
Very cute hotel in the centre of Reims just a couple minutes walk to the central train station. Awesome linens. Small but cute room and a very cute patio with flowers.
Stayed 1 night in Sep 2019

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Clivey, Billericay, Essex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely little hotel off the main street. Pretty basic, but has everything you need. Location is perfect as relatively quiet yet only 50m from one of the main streets with an easy walk to the Notre Dame, etc. and an underground (public) car park about 100m away. The courtyard is a lovely little gem. Staff were friendly and helpful. Would highly recommend.
Stayed 1 night in Aug 2019

10/10 Excellent

Dewi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We love this hotel comfy clean and convenient for the city centre
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!!! Very clean. The room was a little too small. It is our second time at Crystal and we will be back!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night in Reims and this was all that I needed: a clean, safe hotel. Staff was great. Rooms weren’t huge but the bathroom and shower were actually bigger than in other places.
Stayed 1 night in Jun 2019

8/10 Good

Kalane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, easy walking from train station. Helpful front desk help in printing tickets to Domaine Pommery. Breakfast options in dining room.
Stayed 2 nights in Jun 2019