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Hotel des Arcades

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel des Arcades

Reception
Individually decorated, individually furnished, desk, blackout curtains
Reception
Front of property – evening/night
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Laundry
  • Room service
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
16 Passage Subé, Reims, Marne, 51100
  • Les Hautes Promenades
    6 min walk
  • Notre-Dame de Reims
    6 min walk
  • Congress Center
    8 min walk
  • Epernay (XEP)
    42 min drive

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Deluxe Double Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Triple Room, Multiple Beds, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Comfort Triple Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Comfort Twin Room, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Comfort Twin Room, Non Smoking

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Quadruple Room, Multiple Beds, Accessible, Non Smoking

Comfort Quadruple Room, Multiple Beds, Accessible, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Comfort Quadruple Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room, 1 Single Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Comfort Single Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel des Arcades

Reims hotel in Reims City Centre with a restaurant
Along with a restaurant, this smoke-free hotel has concierge services and laundry facilities. WiFi in public areas is free. Additionally, a front desk safe, ATM/banking services and a banquet hall are on-site.
Hotel des Arcades offers 28 air-conditioned accommodations with a hairdryer and free toiletries. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at Hotel des Arcades. During your stay, you're just a quick walk from Subé Fountain. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a playground
  • Steps from Subé Fountain and Square Saint-Jacques
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi. Hotel des Arcades also features a vending machine, concierge services, and laundry facilities.

This Reims hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Hotel des Arcades has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 6 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 8 for adults and EUR 7 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 6 per pet, per night
  • Maximum 2 (weight limit: 77 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 7 for children
  • Nearby parking fee: EUR 6 per night (492 ft away)
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Cheques-vacances, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
The front desk at this property is open daily from 7 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Arcades Reims
Arcades Reims
Hotel des Arcades Hotel
Hotel des Arcades Reims
Hotel des Arcades Hotel Reims

Hotel des Arcades Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 203 reviews" "
Rating 8 - Good. 96 out of 203 reviews" "
Rating 6 - Okay. 27 out of 203 reviews" "
Rating 4 - Poor. 6 out of 203 reviews" "
Rating 2 - Terrible. 6 out of 203 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Joanna

Liked: Cleanliness, room comfort
Overnight stay
The receptionist changed the room to a double bed with a single. This made the room quite small and on reflection we should have stuck with two single beds. The parking was the difficult part as it is in a shopping centre which is a distance from the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Gilda

Stayed 1 night in Jun 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is in a great location with just a short walk from the station and surrounded by lots of dining options. Cathedral and other tourist sites are also close. The room felt quite spacious and the bathroom had evidently been recently renovated.
Stayed 3 nights in Jun 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in late and the receptionist had left my key with my name on it at the desk. The fountains, shopping and cafes were all just steps away.
Stayed 1 night in May 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location. Friendly service.
We ended up staying here last minute after shocking experience at another hotel. I’m glad we did. Service was great, felt welcome. Room a little on small side but location perfect. They had several kettles available to borrow. No complaints.
Stayed 1 night in Jan 2024

4/10 Poor

Henry

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location. Nice staff. Bathroom terrible. Strong humidity odor.
Stayed 1 night in Sep 2023

6/10 Okay

Jerold, Seattle

Travelled with partner
Liked: Cleanliness
Convenient
Stayed 2 nights in Sep 2023

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Brilliant location between trains and shopping.
Stayed 2 nights in Sep 2023

10/10 Excellent

Angela

Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in fine middle of Reims which was lovely. Everything was fine.
Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Friendly and helpful manager, and comfortable well appointed room. Good breakfast.
Stayed 2 nights in Jul 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel but perfectly ok. Right in the heart of Reims. Parked at the Erlon underground parking just 4 mins walk away and the hotel got us a discount on it (€13.60 instead of full price of €16). The buffet breakfast is worth paying €9 each for, as a coffee, juice and croissant in any cafe will cost you about that anyway. You might be able to get this hotel cheaper if you contact them direct than through any booking agent! Give them a try. Room was fine for a city centre hotel.
Stayed 1 night in Jun 2023

8/10 Good

Jessalynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Rhondda

Stayed 2 nights in Jun 2023

2/10 Terrible

Sabino

Neve saw the property, they cancel on me
Stayed 1 night in May 2023

10/10 Excellent

Yves

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very well located for shopping, restaurants and tourist attraction (20 min walk from the Cathedrale).

6/10 Okay

Deborah, Catonsville

Travelled with partner
Room was tiny and bath had little room to place toiletries for two people. The shower was good, but had no place to put my own soap, shampoo, razor, and washcloth except on the floor. The toilet paper holder fell off the wall the first time it was used because it was not properly attached to the wall. The walls of the bath were lined in a porous stone which would be impossible to clean thoroughly. Internet was very spotty. The best thing about the hotel was its location within walking distance of the train station and the cathedral and near many cafes.
Stayed 3 nights in Sep 2022

10/10 Excellent

Maria Thereza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Jun 2022

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful! The breakfast was good. It was easy walking to and from the hotel. Nearby were great restaurants..
Stayed 2 nights in May 2022

8/10 Good

Runa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this property, since it was close to shopping, food, and only a 10 minute walk from the train station.
Stayed 2 nights in Jan 2022

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walking distance to main places of interest and to restaurants
Stayed 1 night in Oct 2021

4/10 Poor

Olivia

Travelled with family
Liked: Cleanliness, staff & service
Property was clean and in a great location. Off-site parking was quite expensive. The bed was awful. After just one night, all members of our group had terrible back, neck, hip and shoulder pain.
Stayed 2 nights in Sep 2021

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff who were very friendly and informative excellent breakfast
Stayed 1 night in Feb 2020

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Little 2*Hotel
It's centrally located (easy walking distance to the Cathedral, the tram, buses and train station), clean and the staff are friendly and helpful. My bed was comfortable, there's an elevator and heating was at a good level. I'd stay again! Rooms are typical small European rooms. The only two things to be aware of: 1) my toilet paper was low & a new one wasn't put in, so I ran out in the middle of the night; 2) I could hear my neighbors in the hall & their room, but earplugs worked just fine - nothing woke me up.
Room
Bathroom
Stayed 2 nights in Feb 2020