Mercure Reims Parc des Expositions

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Reims Parc des Expositions

Terrace/patio
Room, 1 Double Bed (Arty) | Premium bedding, pillow-top beds, desk, blackout curtains
Exterior
Breakfast, lunch, dinner served; French cuisine
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
2 Rue Gabriel Voisin, BP 308, Reims, Marne, 51688
  • Reims Exhibition Centre
    9 min walk
  • Parc de Champagne
    11 min walk
  • Domaine Pommery
    3 min drive
  • Epernay (XEP)
    40 min drive

Room options

Room, 1 Double Bed (Arty)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Reims Parc des Expositions

Eco-certified hotel with 24-hour business centre and seasonal outdoor pool
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, 24-hour room service and a seasonal outdoor pool. Housekeeping is available on request.
Mercure Reims Parc des Expositions offers 101 accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Mercure Reims Parc des Expositions. During your stay, you're just a quick walk from Reims Exhibition Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at L'ArTdoise
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Within a 15-minute walk of Reims Exhibition Centre and Parc de Champagne
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Mercure Reims Parc des Expositions. Free self parking is available.

This 4-star Reims hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
L'ArTdoise – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'ArTdoise

Family friendly

  • Free cot
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (132 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1974
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.00 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Expositions Reims
Mercure Parc Expositions
Mercure Parc Expositions Hotel
Mercure Parc Expositions Hotel Reims
Mercure Reims Parc Expositions
Parc Expositions Reims
Parc Reims
Reims Expositions
Reims Parc
Mercure Reims Parc Des Expositions Hotel Reims
Mercure Reims Parc Expositions Hotel
Mercure Reims Parc des Expositions Hotel
Mercure Reims Parc des Expositions Reims
Mercure Reims Parc des Expositions Hotel Reims

Mercure Reims Parc des Expositions Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 58 out of 163 reviews" "
Rating 8 - Good. 79 out of 163 reviews" "
Rating 6 - Okay. 19 out of 163 reviews" "
Rating 4 - Poor. 6 out of 163 reviews" "
Rating 2 - Terrible. 1 out of 163 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kendall

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Adeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Stayed 2 nights in Jul 2024

6/10 Okay

Tracey

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Avoid!!!
Very disappointing.., we have stayed at Mercure in central London, 4 star, & also in Belgium, 4 star. Both were fantastic so booked this “4 star” without much hesitation. The hotel is at best 3 star. It is in serious need of upgrading especially the rooms & bathrooms. The drinks were overpriced & poorly mixed (I’ve never had aperol spritz with so little aperol & Prosecco, it was like drinking Perrier with a hint of orange). Food was mediocre. Room advertised as having free bottled water but none in rooms, fridges empty, & no offer of water by staff at check in, advertised with coffee maker & every photo of all room types shows a Nespresso machine, but none in room, just a kettle! Both other Necure hotels we went to advertised water & Nespresso & had them in rooms. 1st room we were given, lights on bedside didn’t work, & toilet seat & lid would not stay up. Changed room, with no apologies, & next room, lights were working & toilet lid stayed up but not seat!! Couldn’t face changing again! Given 2 room cards but only 1 worked…, took other back to reception..,. No apology & she didn’t ask if room ok this time even though she was same lady who changed our room only 10 mins previously. Air conditioning advertised in rooms did not work….set it at 15degs & still nothing!!! Would not stay again unfortunately & couldn’t recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money - highly rexommended
Stayed 1 night in Feb 2024

10/10 Excellent

Nigel

Stayed 1 night in Oct 2023

8/10 Good

Melissa, Gilroy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fun and artsy hotel. The staff is very friendly and the accommodations are very good.
Stayed 1 night in Oct 2023

10/10 Excellent

CAMILO

Liked: Cleanliness, staff & service, property conditions & facilities
Design
Stayed 2 nights in Sep 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful would stay again
Stayed 2 nights in Aug 2023

4/10 Poor

Heather

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Really shabby rooms, cracked tiles, dirty chairs and carpets.
Stayed 1 night in Jul 2023

8/10 Good

rebecca

Stayed 1 night in Jul 2023

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop off
Great stop off on the way to the Alpes. Helpful staff and dog friendly, great breakfast !
Stayed 1 night in May 2023

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value stop off
Stayed 1 night in Jan 2023

10/10 Excellent

c l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a find
We stayed on our way to England. Such a find. Loved the concept and everything. Well done. Food was good but breakfast was great.
Stayed 1 night in Nov 2022

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Further out of town than expected & no tea / coffee in the room despite the kettle & mugs !!
Stayed 1 night in Oct 2022

8/10 Good

Georgina

Stayed 2 nights in Sep 2022

6/10 Okay

I P

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Vishal

Stayed 3 nights in Jun 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

4/10 Poor

Giuseppe

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only positive has been the outstanding restaurant staff, with quality food and drinks. The receptionist lady slow, not caring, unprofessional. Room seems like it was an ibis and not a 4 star hotel. Plus noise during the whole night... Never again
Stayed 1 night in Mar 2022

10/10 Excellent

Simon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized, clean rooms
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great visit. There is a really cool restaurant/bar at the hotel with a good selection of champagne.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

8/10 Good

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
This was an Ad-Hoc stay over and the hotel fulfilled its purpose, was clean and staff were helpful.
Stayed 1 night in Jul 2021