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Mama Shelter Rennes

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mama Shelter Rennes

Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Karaoke room
Reception
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
3 Place de la Trinite, Rennes, FRANCE, 35200
  • Rennes Cathedral
    1 min walk
  • Place des Lices
    1 min walk
  • Le Couvent des Jacobins
    5 min walk
  • Rennes (RNS-Saint-Jacques)
    18 min drive

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, individually furnished

Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished

Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

In-room safe, individually decorated, individually furnished

Room, 1 Double Bed

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, individually decorated, individually furnished

Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Balthazar Hôtel & Spa Rennes - MGallery Hotel Collection
Hot tub
Spa
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (422)
The price is €265
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Balthazar Hôtel & Spa Rennes - MGallery Hotel Collection

About this property

Mama Shelter Rennes

Rennes hotel in Rennes Centre with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, 4 bars/lounges, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Mama Shelter Rennes offers 119 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 43-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Mama Shelter Rennes. During your stay, you're just a quick walk from Rennes Cathedral. You'll find features such as free WiFi in public areas, plus 3 restaurants and 4 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Steps from Rennes Cathedral and Place des Lices
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Mama Shelter Rennes offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Mama Shelter Rennes.

This 4-star Rennes hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Mama Shelter Rennes has 3 restaurants on site.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Access to the swimming pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Rennes Hotel
Mama Shelter Rennes RENNES
Mama Shelter Rennes Hotel RENNES

Mama Shelter Rennes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 209 reviews" "
Rating 8 - Good. 40 out of 209 reviews" "
Rating 6 - Okay. 13 out of 209 reviews" "
Rating 4 - Poor. 9 out of 209 reviews" "
Rating 2 - Terrible. 4 out of 209 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive Mama Shelter has a pulse in the heart of old Rennes. If you have time check out the spa & remember to book beforehand. It's great and the restaurant / rooftop bar is a must.
Stayed 2 nights in Aug 2024

10/10 Excellent

A R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what I signed up for…but that’s life!
I was really looking forward to my stay at Mama Shelter particularly for the amenities…which seem to champion eco friendliness over the comfort of the clientele. There is no hair conditioner (even upon request), which is not only a first in my Mama Shelter experiences but I find unacceptable for a 4 star hotel. The wonderful overhead shower heads lacked pressure because of a necessity to clean the calcification after a year and a half of operation… to the point where I actually would have done it myself if I was staying for more than a night. The staff was lovely, following their orders but all issues were simple met with “that’s our culture at Mama Shelter” which, from my experience, is not entirely true so felt like a bit of a cop out. The cocktail on the rooftop was definitely the highlight. I had to send my steak back to be cooked a little (ordered at rare/medium rare it came out still breathing and poorly presented). The staff though were very kind and accommodating to the best of their abilities! I appreciated their efforts to rectify my complaint with a late check out as well as rescheduling my hour in the spa, because apparently at this spa/pool they allow children to run free so it’s not the relaxing environment it could be. The breakfast definitely compensated for the above hiccups and the kindness of the staff of course who was just doing their job as best they could. Although I don’t know if I will stay at Mama Shelter again if this is their new “culture”.
Stayed 1 night in Aug 2024

10/10 Excellent

Berenice, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, comfortable and quiet rooms, great coffee at breakfast. Would absolutely book here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bianca White

Stayed 1 night in Jun 2024

10/10 Excellent

Alec

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique!
Stayed 2 nights in Jun 2024

10/10 Excellent

Alec

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique!
Stayed 3 nights in Jun 2024

10/10 Excellent

Dong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - would stay again
Great hotel. Lots of amenities such as restaurants, bars, pool, gym and karaoke. Lovely well decorated, clean rooms with comfortable beds. Great safe and central location. Only minor negative (not worth any stars as you can read the reviews and prepare in advance) is not providing toiletries in the name of being eco friendly - however I think this worsens the environmental impact as visitors probably end up buying individual items and throwing them when you could have a refillable dispenser. Also a bit contradictory as they give you body cream? Just worth a mention for the hotel to pick up - but as I say it was a lovely, modern, comfortable, high quality and reasonably priced hotel which I would definitely stay at again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities, room comfort
Highly Recommend
Beautiful hotel, perfectly located for exploring Rennes. Comfortable room and bed, lovely pool and great restaurant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
City Center location
Stayed 3 nights in Dec 2023

8/10 Good

CHarles

Liked: Cleanliness, property conditions & facilities
where is Mama?
Mama left the house, leaving the children in charge. I adored the energy and enthusiasm of the staff but they were so young that at multiple time I received an awful client service (I had to interrupt the waitress while what sapping at the bar after waiting for 20 min, one of a few more example)
Stayed 2 nights in Dec 2023

10/10 Excellent

Pauline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

wei min

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Is worst stay we had experienced as seasonal traveller for biz and leisure. The hotel does not provide basic amenities which you should have even from 1-2 stars hotel. We seriously wonder how this hotel is rated as 4 star and charged the rate they do when they provided worse services and amenities for hotel guests. Hotel charge guest on tooth brush and toothpaste and charge on slippers. Worst above all, no water kettle in the room as it was claimed only for executive room guests.. so any hot water needs get yourself from the bar. Again, a good excuse to charge you for coffee since none hot water nor coffee provided in room. And instead of proper hair shampoo n conditioner, one tiny soap is provided for body wash and hair wash!! The breakfast is crap, we staying 5 nights and everyday same food no a single change. Unlike most of true 3-4 star hotels, there some effort made to change menu for bf for some. There also list of safety hazards, when took hot water downstairs, they let you carry super hot water in a tin pot which can burn ur hand in 30 sec w hot water inside. Bf Restaurant has low hanging light just hit ur head every time u sit n stand up… I do want to say the staff is relatively responsive but unfortunately all the poor policy mama shelter decided for their guests on amenities show little care for customer just all about making money and profit. It left super bad taste not just to us but all friends staying the same hotel with us. We will ban this chain n brand
Stayed 4 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend to anyone staying in Rennes
Stayed 5 nights in Oct 2023

8/10 Good

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting decor, well equipped good sized rooms and great central location. The roof top restaurant food quality benefit from improvement.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lockey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful people work at this hotel, beautiful both inside and out. I felt truly cared for and safe and even loved. The hotel was top notch and classy without being unfriendly or snobby, the interior decor of the room was beyond gorgeous. The entire experience of staying at Mama Shelter brought me joy. I highly recommend it.
Stayed 18 nights in Aug 2023

10/10 Excellent

CHARLTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property
Stayed 2 nights in Aug 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Very quiet and safe. The pool are spa was super clean and the pool temperature was perfect. Comfortable bed and a/c climate control was superb.
Stayed 10 nights in Aug 2023

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accueil
Accueil très sympathique et efficace Chambres très comfortable - decors original et location très centrale. Belle vue du restaurant.
Stayed 1 night in Aug 2023

10/10 Excellent

Olga, brooklyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please very high end for the area, very good location basically in the middle of everything, cab will drop you off in the public parking lot 10 meters for the main entrance, security at the doors in the evening huge court yard with out door seating, secret bar open late. All access to the floors is by room card only so nice and safe. Pool is by reservation only so make it at time of check in it’s very nice and clean so is the sauna. Rooftop restaurant is also very cool DJ and blah blah blah very trendy. If you have small kids make sure to put the child lock on the tv as all the movies are free including some the kids shouldn’t be watching. We went with 2 kids (pre teen and teen) they enjoyed. Also by the check in desk there are some items for sale for adults so just keep to you left when you walk to the elevators, 50 euro a night deposit ***, no shampoo provided no nose napkins soap was there this not an issue there is a mini mart 2 min away or take some with you. Every Saturday huge massive farmers market basically at the entrance to the hotel absolutely amazing, raw seafood, fruits veggies and so much more. At the other end cooked foods cold cuts and breads, baked goods
Stayed 3 nights in Jul 2023

10/10 Excellent

Gilles

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024