Grand Sierra Resort and Casino

4.0 star property

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Photo gallery for Grand Sierra Resort and Casino

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
9 restaurants, breakfast, lunch, dinner served; American cuisine
Mountain view
Outdoor pool, a heated pool, pool cabanas (surcharge), pool umbrellas
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Free airport shuttle

Explore the area

Map
2500 E 2nd St, Reno, NV, 89595
  • Grand Sierra Resort Casino
    ‪6 min walk‬
  • Peppermill
    ‪6 min drive‬
  • University of Nevada-Reno
    ‪7 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪4 min drive‬

Room options

Vista Two Queen Beds with Pool View

  • Sleeps 4
  • 2 Queen Beds

The A Queen

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Concierge Queen (Adults 18+ Only)

  • 42.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Sierra King Room with Pool View

  • Sleeps 4
  • 1 King Bed

Summit Queen

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Sierra Two Queen Room with Pool View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 42.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed

Vista King Room with Pool View

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 42.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About this property

Grand Sierra Resort and Casino

Riverfront resort with 9 restaurants and 4 hot tubs
9 restaurants, a full-service spa and a casino are available at this resort. Free WiFi in public areas, free valet parking and a free airport shuttle are also provided. Additionally, an outdoor pool, a nightclub and 3 bars/lounges are on-site. Housekeeping is available on request.
Grand Sierra Resort and Casino offers 1990 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Reno resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

4 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa at Grand Sierra has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of Grand Sierra Resort and Casino's great location. During your stay, you're just a quick walk from Grand Sierra Resort Casino. You'll find features such as free WiFi in public areas, free valet parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy American cuisine at Grand Café, one of the property's 9 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the 4 hot tubs
  • Indulge with massages, body treatments or manicures and pedicures at Spa at Grand Sierra
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the low noise level, comfy beds and cleanliness
  • Just a 1-minute drive from Grand Sierra Resort Casino and 6 minutes from Atlantis Casino
  • Free airport shuttle service
Grand Sierra Resort and Casino offers its guests a full-service spa, 4 hot tubs, an outdoor pool, and a sauna. There are 9 restaurants and 8 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this resort measures 200000 square feet (18580 square metres) and includes a conference centre. A casino, a nightclub, and a 24-hour fitness centre are also featured at the family-friendly Grand Sierra Resort and Casino. A roundtrip airport shuttle is free at scheduled times. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Reno resort.

Grand Café – This coffee shop specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
The Grand Buffet – This buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Charlie Palmer Steak – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Chickie's & Pete's – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Uno Mas Cantina – This restaurant specialises in Mexican cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:30 PM to midnight at scheduled times
  • Ski shuttle nearby
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 8 coffee shops/cafes
  • 9 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Charlie Palmer Steak
  • Chickie's & Pete's
  • Grand Café
  • The Grand Buffet
  • Uno Mas Cantina

Things to do

  • 1,400 slot machines
  • 24-hour gym
  • 4 hot tubs
  • 54 gaming tables
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Bowling alley
  • Casino (230,000 square feet of space)
  • Concerts/live shows
  • Full-service spa
  • Games
  • Golf driving range
  • Heated pool
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Sportsbook
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (200,000 square foot of space)
  • Meeting rooms

Outdoors

  • On a river
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 45.14 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
Grand Sierra Resort and Casino offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Sierra Casino Featuring Summit Tower
Grand Sierra Casino Featuring Summit Tower Reno
Grand Sierra Resort & Casino Featuring Summit Tower
Grand Sierra Resort & Casino Featuring Summit Tower Reno
Grand Sierra Resort Reno
Grand Sierra Resort Casino Reno
Grand Sierra Reno
Grand Sierra
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Grand Sierra Resort Casino
Grand Sierra Casino Reno
Grand Sierra Casino
Grand Sierra Resort
Grand Sierra Resort Casino Featuring The Summit Tower
Grand Sierra Resort Casino
Grand Sierra And Casino Reno
Grand Sierra Resort and Casino Reno
Grand Sierra Resort and Casino Resort
Grand Sierra Resort and Casino Resort Reno

Grand Sierra Resort and Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4048 out of 7612 reviews
Rating 8 - Good. 1551 out of 7612 reviews
Rating 6 - Okay. 857 out of 7612 reviews
Rating 4 - Poor. 562 out of 7612 reviews
Rating 2 - Terrible. 594 out of 7612 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacie

Stayed 1 night in Nov 2024

8/10 Good

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Stayed 2 nights in Dec 2024

2/10 Terrible

Carsten

Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tony

Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy mobile check in and key pick up at the kiosk…. No waiting in the long line. Nice clean room. Cafe had good food & service.
Stayed 1 night in Dec 2024

6/10 Okay

Berva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in kiosk was not user friendly!😞
Stayed 1 night in Dec 2024

10/10 Excellent

Anna, San Bernardino

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was so great everyone that work there were very cortsey.excellent customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everething in the casino no need to go other places
Stayed 2 nights in Dec 2024

8/10 Good

Deanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but …. Temp & security need work
Room was clean & well appointed. However, thermostat did not work properly. After a service call, it improved but required getting up several times through the night to reset (from 72). While flip-over deadbolt worked great, the actual deadbolt did not engage at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Karlton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Mandeep

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
All the plugs weren't working l, there was only one of working. We couldn't charge our phone
Stayed 2 nights in Dec 2024

6/10 Okay

Bernadette

Travelled with family
Disliked: Cleanliness
The smell that keeps smelling!
While the check in was fine and the young lady was very friendly, the room was awful! The room is in need if not an update but a through cleaning. Each bed had several bed/couch pillows on them that looked like they had been drug in from my grandsons cafeteria at school. They are filthy! The bed it self was clean but a new mattress is way overdue, I spent most of the night trying to keep from falling out of bed it leaned so much. But the worst problem was the smell, it reeks of urine smell!!! I could not see a leak, so my guess is its on the carpet or the floor needs a clorox mopping. While they said they would look into it, they obviously didn't mean while we were there. So please check into getting this room power cleaned!!!
The color or dirty hands and dirt!
Stayed 1 night in Dec 2024

6/10 Okay

Henry, Vacaville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had afew issues with our room. Bathroom wouldn’t flush when we arrived, then issues with our heater not coming on. Outside of that we enjoy our stay. This was our first time at this resort. I called in servicing for the bathroom and heater. Both took awhile but the people was amazing and helped out a lot. Staff was amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved the skating rink
Stayed 1 night in Dec 2024

10/10 Excellent

young

Liked: Cleanliness, property conditions & facilities
!!
Stayed 2 nights in Dec 2024

2/10 Terrible

Kathi

Stayed 4 nights in Nov 2024

10/10 Excellent

marie

Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Stayed 2 nights in Nov 2024

10/10 Excellent

Anita

Stayed 1 night in Nov 2024

2/10 Terrible

Nicole

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
I took and shower and pulled back the covers to got to sleep only to see chunks of what looked like dead skin at the foot of the bed. It took me two calls and 40minutes to get the sheets changed and they almost fling the dirty sheet in the floor and didn’t change the pillow cases on a bed that was obviously not clean. I was also charged a housekeeping gratuity.
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
May be esa too noise the fan do the Hearter
Stayed 1 night in Dec 2024

6/10 Okay

Laverne J

Business traveller
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024