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Family Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Familotel Kaiserhof, you're just a quick walk from Sun-Jet. A free ski shuttle, 2 restaurants and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Indulge with thalassotherapy, massages or detox wraps at Kaiseralm
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Sonnalmlift and Sonnalm Ski Lift
  • Free ski shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

About the Familotel Kaiserhof

Location Nr 78, Berwang, Tirol 6622

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property Features

Familotel Kaiserhof is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Familotel Kaiserhof helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. There are 2 restaurants on site, along with a coffee shop/cafΘ. This all-inclusive hotel also offers a children's pool, a sauna and a fitness centre. A complete renovation of Familotel Kaiserhof was completed in May 2017. This 4-star Berwang hotel is smoke free.

  • 85 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (free)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Berwang Bichlbach Station (4.9 km / 3 mi)
  • Property shuttles: Free ski shuttle; airport shuttle

Room Amenities

Familotel Kaiserhof offers 85 accommodations, which are accessible via exterior corridors and feature a safe and complimentary dressing gowns. Rooms open to balconies. This accommodation is furnished with twin sofa beds. Cable televisions are provided. Rooms have detached private bathrooms. Bathrooms include baths or showers, complimentary toiletries, hairdryers and children's dressing gowns. Fridges, hypo-allergenic bedding and change of towels can be requested. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Private bathrooms are not in room
  • Private balcony
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Fridge available
  • Electric kettle
  • Hypo-allergenic bedding
  • Bath or shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Exterior corridor access
  • Heating
  • Connecting rooms available
  • Children's dressing gowns
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Familotel Kaiserhof has 2 restaurants on site.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Miniature golf on site
  • Parasailing nearby
  • Snowmobiling nearby
  • Horse riding/rental on site
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site

Spa Services

Kaiseralm has 4 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Front desk opens daily at 8 AM
  • Social distancing measures are in place
  • Front desk closes daily at 10 PM

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Familotel Kaiserhof Hotel Berwang
  • Familien Kinderhotel Kaiserhof Berwang
  • Familien Kinderhotel Kaiserhof Hotel
  • Familien Kinderhotel Kaiserhof Hotel Berwang
  • Familotel Kaiserhof Hotel
  • Familotel Kaiserhof Berwang
  • Familotel Kaiserhof Hotel
  • Familotel Kaiserhof Berwang
  • Familotel Kaiserhof Hotel Berwang

You should know

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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