8/10 Good
Kellie
Travelled with family and small children
12 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel, rooms and pool area were great. However, we felt the all inclusive amenities to be somewhat lacking. The food was fine not amazing but also something nice could be found. The drinks options were very poor. Both alcoholic and soft drinks. Juice was basically squash. Coffee machine was not great annd no other options. Only wine options were the on tap - white, red, rose no variety or sparkling even at the bar, except on gala dinner night where there was lovely sparkling.
The cocktails were pretty much terrible. I wasn’t expecting 5 star but these were poor quality.
We still enjoyed our stay and thought the staff, especially animation team were amazing. It’s a great place for families due to size and location of playground, pools and entertainment. The kids club could also use some improvements. As there was no checkin for the kids and felt they could easily wander away if they chose so we felt it necessary to stay close by. There were 2 hour sessions every morning and afternoon with generally the same arts activities. Our daughter enjoyed it but just didn’t give us what we were expecting.
Also there do not seem to be enough pool loungers for number of guests. So all are filled with towels by 8am even on the grass area away from the pool. A bit frustrating to have to make sure to send someone out every morning early to get a seat.
Kellie
Stayed 7 nights in Jul 2024