ibis Sertaozinho

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Sertaozinho

Reception
Exterior
Standard Twin Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing
Restaurant
Standard Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Rua Fioravante Sicchieri 100, Esquina Com Jordao Borghetti, Sertaozinho, SP, 14170-690
  • 21st of April Square
    17 min walk
  • Hospital São Francisco - unidade Netto Campello
    19 min walk
  • Gustavo Simioni Ecological Park
    10 min drive
  • Ribeirao Preto (RAO)
    55 min drive

Room options

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

ibis Sertaozinho

Hotel in Sertaozinho with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a porter/bellboy. Housekeeping is available on request.
Ibis Sertaozinho offers 119 air-conditioned accommodations with minibars and a safe. LCD televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at ibis Sertaozinho, you're just a quick walk from Frederico Dalmasco Municipal Stadium. You'll find features such as free WiFi in public areas and free self-parking, plus a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Frederico Dalmasco Municipal Stadium and Professor Olympia Faria Aguiar Adami Municipal Theater
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
WiFi is free in public spaces. You'll find a business centre on site. You can enjoy a drink at the bar/lounge. The business-friendly ibis Sertaozinho also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available.

This 3-star Sertaozinho hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 10:00 AM.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; BRL 35 for adults and BRL 20 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BRL 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 35.00 for adults and from BRL 20.00 for children
  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

ibis Sertaozinho Hotel
ibis Sertaozinho Hotel
ibis Sertaozinho Sertaozinho
ibis Sertaozinho Hotel Sertaozinho

ibis Sertaozinho Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 129 reviews" "
Rating 8 - Good. 51 out of 129 reviews" "
Rating 6 - Okay. 19 out of 129 reviews" "
Rating 4 - Poor. 5 out of 129 reviews" "
Rating 2 - Terrible. 9 out of 129 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
quite
Stayed 3 nights in Aug 2023

10/10 Excellent

Jose A

Stayed 1 night in Aug 2024

4/10 Poor

Maura L DE M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DECEPCIONANTE
Péssimo atendimento. Funcionários desatenciosos, mal educados. Queriam nos cobrar a estadia, sendo que já havíamos pago. Colchão velho, causou dor nas costas. Lençol manchado de sangue. Inadmissível, mas não trocam as roupas. Sem toalha no quarto, nem tapetinho. Tivemos que buscar na recepção, que não atendeu o telefone (9 e celular)porque estavam no horário de "janta". Pedi para trocar os lençóis e tivemos que sair do quarto (norma do hotel, disseram). Quisemos que deixassem a porta aberta, mas a trava estava quebrada, por norma dos bombeiros.Quando uma funcionária da noite nos disse que se quiséssemos, poderíamos ir embora, mas o hotel não devolveria o dinheiro. Isso pode? Absurdo se dirigir a nós neste tom.Ainda nos intimidou quando reclamamos da má recepção, ela disse que iria ver na câmera, duvidando do que eu disse que não tinha niguém na portaria quando chegamos. Foi uma sucessão de acontecimentos desagradáveis. NÃO RECOMENDO A NINGUÉM se hospedar neste hotel. Existem outros melhores, com certeza. O gerente deveria pensar em admitir funcionários com educação, e trocar os lençóis. Sabe-se lá quantas vezes isso aconteceu.
Stayed 2 nights in Aug 2024

8/10 Good

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Maria Laura

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2024

8/10 Good

bruno

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Victória

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Tudo dentro do esperado, atendimento bom e receptivo, café da manhã bom e variado. Porém, no quesito acomodação, tivemos problemas. O colchão já passou do fim de sua vida útil, tendo dois afundamentos no lugar de deitar do casal. Resultou em noites mal dormidas e muita dor nas costas. Roupa de cama manchada e encardida, com aspecto de suja.
Stayed 2 nights in Jun 2024

8/10 Good

Ulisses

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Lucas

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Herlei Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Robson

Stayed 1 night in Feb 2024

10/10 Excellent

Sérgio

Stayed 1 night in Jan 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Silvio

Stayed 1 night in Oct 2023

10/10 Excellent

Carlos

Travelled with family
Ótima localização, fácil acesso! Atendimento excelente!
Stayed 1 night in Sep 2023

8/10 Good

Paulo

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Rubens

Stayed 1 night in Jul 2023

6/10 Okay

Claudia C

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Sugestão de atendimento no hotel
Ao chegar no Hotel, a recepcionista fez uma confusão na reserva. Que tinha que pagar um valor, sendo que já tinha fechado com vocês. iA gerar um código no cartão. Enfim, depois de grande exaustão, peguei meu cartão para pagar , pq chegamos cansados, queríamos descansar. Ela disse que não era nosso cartão e sim de um cartão virtual. Achamos super desnecessária essa informação. Para os hóspedes não importa a forma. Entre Hotels e Ibis, e sim o ok para nós hospedarmos. Causou um grande estresse. O café da manhã é excelente. Os quartos poderiam ser melhor conservados. No banheiro ser colocado um suporte para shampoo. Antes de acomodar um hóspede ver o que precisa de manutenção. A saboneteira estava caída.
Stayed 2 nights in Jul 2023

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito Bom
Hospedagem muito boa.
Stayed 1 night in Jun 2023

10/10 Excellent

Ronaldo

Stayed 2 nights in Jun 2023

8/10 Good

MOISES

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Helton Vargas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Walter L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom atendimento, café da manhã poderia ter mais produtos naturais e fácil acesso.
Stayed 1 night in Feb 2023

10/10 Excellent

Lucas Roberto Oliveira

Stayed 1 night in Feb 2023

10/10 Excellent

Rubens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto e confiança na hospedagem
Muito bom, apenas não possuem restaurante para servir almoço e jantar, apenas algumas opções de prato pronto para esquentar no micro-ondas.
Stayed 2 nights in Dec 2022