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Candlewood Suites Richmond North Glen Allen by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond North Glen Allen by IHG

Exterior
Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪7 min walk‬
  • The Crossings Golf Club
    ‪3 min drive‬
  • Cultural Arts Center Glen Allen
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Suite

In-room safe, desk, laptop workspace, blackout curtains

Standard Suite

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (1 Queen)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Candlewood Suites Richmond North Glen Allen by IHG

Hotel in Glen Allen with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Richmond North Glen Allen by IHG offers 84 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Richmond North Glen Allen by IHG. During your stay, you're just a quick walk from Henrico Sports & Events Center. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Richmond Raceway and 15 minutes from Broad Street
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Candlewood Suites Richmond North Glen Allen by IHG. Self parking is free.

This Glen Allen hotel is smoke free.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl
Candlewood Suites Richmond North Glen Allen

Candlewood Suites Richmond North Glen Allen by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 205 out of 597 reviews
Rating 8 - Good. 177 out of 597 reviews
Rating 6 - Okay. 91 out of 597 reviews
Rating 4 - Poor. 55 out of 597 reviews
Rating 2 - Terrible. 69 out of 597 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Aiden

Stayed 1 night in Oct 2024

10/10 Excellent

Latasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Joshua

Stayed 1 night in Nov 2024

10/10 Excellent

Lamont

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

6/10 Okay

Leah

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Cleanliness
Rooms were very clean and neat.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
A lovely stay, the room was clean. We stayed in a King suite and I have say it was a pleasant stay. The suite came with a large living area and nice size counter area with mini fridge. The living area connects to a large bathroom, with big vanity and shower area and jetted tub. The bedroom was open with a very comfortable bed. I didnt care too much for the breakfast, overall our stay was pleasant
Stayed 1 night in Oct 2024

10/10 Excellent

Jessi

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the hotel and room but y’all don’t have breakfast for the price i paying the room cuz i nedvgttt boom trdd.
Stayed 1 night in Sep 2024

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quick stay
One night quick stay. Spacious room, beds were comfortable, and room was clean. Our room was by the interstate so we could hear the traffic, but that was the expected.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Dod

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I specifically asked for a NON-SMOKER’S room. But they gave me a room that was still reeking of cigarette smoke despite the cleaning. I didn’t stay there. I checked out. They promised a refund that I am still waiting for
Stayed 1 night in Oct 2024

8/10 Good

Julio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good choice thanks
Stayed 1 night in Oct 2024

6/10 Okay

Jeremy

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

BYRON, Lynchburg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Sherry

Stayed 1 night in Sep 2024

4/10 Poor

Emily

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Morgan

Stayed 2 nights in Sep 2024

10/10 Excellent

Cmdr.

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There we're alot of restaurants and stores within 30 minutes of walking distance. Extremely convenient for short and long stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fatema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Sep 2024

10/10 Excellent

DeShown

Stayed 1 night in Aug 2024

8/10 Good

Melinda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean staff waa nice but i was staying with dogs and not happy to be on the 5th floor. Their pet fee is too high.
Stayed 1 night in Aug 2024

6/10 Okay

Anshonique

Liked: Staff & service
Disliked: Cleanliness
The room wasn’t very clean, the bathroom specifically. Also the hallway smelled pretty bad. Other than that the stay was decent.
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Travelled with family
Liked: Staff & service, amenities
The whole place had a musty dirty sock smell.
Stayed 8 nights in Jul 2024

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property smelled like Marijuana smoke everywhere. All the floors and countertops were sticky. Carpet looked like it had not been cleaned in years. Totally sketchy area. We coildnt get out of there fast enough
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, room comfort
The only thing I did not like about my stay was that my room didn't have a blackout curtain at the window and it usually is one at the window when I stay there.
Stayed 1 night in Aug 2024