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Candlewood Suites Richmond-South, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Richmond-South, an IHG Hotel

Full-sized fridge, microwave, stovetop, dishwasher
Exterior
In-room safe, desk, laptop workspace, blackout curtains
BBQ/picnic Area
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Gym

Explore the area

Map
4301 Commerce Rd, Richmond, VA, 23234
  • Hunter Holmes McGuire VA Medical Center
    6 min drive
  • Victory Bar & Grill
    2 min walk
  • Richmond Main Street Station
    9 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    16 min drive

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Room amenity

Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Communications, Mobil, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite

Room amenity

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

  • 33 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Access Tub)

Room amenity

Studio Suite, 1 King Bed, Accessible (Mobility, Access Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Candlewood Suites Richmond Airport, an IHG Hotel

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.9 out of 5, Good, (1000)
The price is €98
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Candlewood Suites Richmond Airport, an IHG Hotel

About this property

Candlewood Suites Richmond-South, an IHG Hotel

Suburban hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Candlewood Suites Richmond-South, an IHG Hotel offers 104 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Richmond-South, an IHG Hotel. During your stay, you're just a quick walk from James River. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Virginia Commonwealth University and 10 minutes from Greater Richmond Convention Center
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Richmond-South, an IHG Hotel. Parking is available for a fee.

This Richmond hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge; includes in/out privileges)
  • Uncovered extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 9:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per week
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5.00 to 25.00 for adults and USD 5.00 to 25.00 for children
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aparthotel Richmond-South
Candlewood Suites Richmond-South
Candlewood Suites Richmond-South Aparthotel
Candlewood Suites Richmond South
Candlewood Suites Richmond

Candlewood Suites Richmond-South, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 159 out of 423 reviews" "
Rating 8 - Good. 127 out of 423 reviews" "
Rating 6 - Okay. 52 out of 423 reviews" "
Rating 4 - Poor. 36 out of 423 reviews" "
Rating 2 - Terrible. 49 out of 423 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic, room was clean. Recommended.
Stayed 2 nights in Sep 2024

2/10 Terrible

Dan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Concert cancelled and property wouldn't honor cancellation despite telling me that they were fully booked. Never got to check in anyway
Stayed 1 night in Sep 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Taisha

Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Stayed 2 nights in Aug 2024

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotels when visiting this area. It is the best value for your money. The 1 bedrooms suites are spacious and comfortable. Convenient to the outlets and Disney property.
Stayed 1 night in Sep 2024

6/10 Okay

yvette

Disliked: Cleanliness, property conditions & facilities, room comfort
Out bed mattress was no good. When you get in the bed mattress fall in and you end up in the middle. Roach in the bed
Stayed 3 nights in Aug 2024

10/10 Excellent

Quinshawn Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel and I can’t lie I enjoy every moment when I arrive. When it come to the staff I give Melissa and Brian is very respectful always greets you with a smile makes sure to ask if you need anything and is everything ok with my staff. if you have questions explains everything in details communication skills on point I enjoy. I give both of them a 10 for their outstanding customer service skills hands down. I can’t wait to book again this is the best spot to book n enjoy your stay. Thank you both for the outstanding experience💕💕💯💯
Stayed 2 nights in Aug 2024

10/10 Excellent

elijah

Stayed 1 night in Aug 2024

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent service Could have used less pot smell in the halls walking to the room And some more breakfast items Always running out
Stayed 2 nights in Aug 2024

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would stay here again again very nice room for very nice price
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service, property conditions & facilities
There was a lot of dust in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Jhen

Great stay
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Mostly comfy and pleasant
Super cute and functional room, great shower. Neither of us thought the bed was comfortable, but others may. He thought it was too soft and i thought it was too hard. Breakfast is pitiful, so if youre a morning protein person, plan to look elsewhere.
Stayed 1 night in Aug 2024

6/10 Okay

ajibola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem i have with my reservation at candlewood suite richmond VA is ithat booked a room with two queens beds and i was given a room with a queen bed and the receptionist told me that is king size. Queen size bed is king size bed at candlewood Suites richmond VA.
Stayed 1 night in Aug 2024

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke alarms are not maintained well and the air conditioning has mold smell when turned on
Stayed 1 night in Aug 2024

10/10 Excellent

Sylicia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very clean and vey quiet the staff was awesome
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaylyn

Stayed 2 nights in Jul 2024

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great but it’s just not located in the nicest area.
Stayed 2 nights in Jul 2024

2/10 Terrible

Helen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PET FRIENDLY?/ NOT. PET RIPOFF
Technically we did not stay. Hotels.com did nt innform me of the outrageous pet fees when I booked so I did not check in. I should be refunded my room fee as Hotels.com did not disclose the pet fee in advance. PET FRIENDLY was all it said. $125 EXTRA for one night is outrageous. I went to Red Roof in, whose total charge was less than the add-ons. Highly recommend Red Roof Inn. There is of course no way to contact Hotels.com to request a refund. DO NOT STAY HERE IF YOU HAVE A PET
Stayed 1 night in Jul 2024

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024