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Candlewood Suites Glen Allen-Short Pump, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Glen Allen-Short Pump, an IHG Hotel

Gazebo
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
4120 Tom Leonard Dr, Glen Allen, VA, 23060
  • Short Pump Town Center
    3 min drive
  • Chuy's
    5 min walk
  • Richmond Staples Mill Road Station
    14 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen (Bed Type Assigned at Check-In)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, Kitchen (Bed Type Assigned at Check-In)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Drury Plaza Hotel Richmond

Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (2562)
The price is €125
for 1 room
includes taxes & fees
23 Jan - 24 Jan
Drury Plaza Hotel Richmond

About this property

Candlewood Suites Glen Allen-Short Pump, an IHG Hotel

Hotel with free parking, near Short Pump Town Center
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Candlewood Suites Glen Allen-Short Pump, an IHG Hotel offers 122 accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Glen Allen-Short Pump, an IHG Hotel. During your stay, you'll be within walking distance of Short Pump Town Center. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Short Pump Town Center and 5 minutes from Virginia Hospital & Health
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite 24-hour business centre. A 24-hour fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Glen Allen-Short Pump, an IHG Hotel. Free self parking is available.

This Glen Allen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen-Short Pump, an IHG Hotel Hotel
Candlewood Suites Glen Allen-Short Pump, an IHG Hotel Glen Allen

Candlewood Suites Glen Allen-Short Pump, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 380 out of 611 reviews" "
Rating 8 - Good. 144 out of 611 reviews" "
Rating 6 - Okay. 55 out of 611 reviews" "
Rating 4 - Poor. 19 out of 611 reviews" "
Rating 2 - Terrible. 13 out of 611 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Guha, LEWISVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Convenient. Clean. Friendly front staff. Accessible to Washington DC. Great local restaurants.
Stayed 1 night in Jul 2024

2/10 Terrible

Chaitanya

Disliked: Cleanliness, property conditions & facilities
very old. no neat, no breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Madison

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Gouthum

Business traveller
Liked: Staff & service, property conditions & facilities
Great stat overall. Barbecue and facilities slightly run down and dirty. Great staff and location. Would stay again.
Stayed 6 nights in Sep 2024

10/10 Excellent

Dave

Travelled with family
Great family visit
Nice area and very helpful staff
Stayed 2 nights in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Da

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very Satisfied with our stay here. We will be back
Stayed 6 nights in Aug 2024

10/10 Excellent

Tanzania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfy stay
This hotel was very nice! The room was clean, spacious, smelled great and was comfy. The hotel is pet friendly so I was amazed at how clean it smelled, even the elevator! There is a kitchen in the room with a full size fridge, microwave, dishwasher, and stove top. There were even dishes in the room. The bathroom was beautiful and came equipped with a full size Dove shampoo, conditioner and body wash in the shower. There were great amenities too. To have FREE laundry facilities is rare. I will 100% be visiting Candlewood Suites again.
Stayed 1 night in Aug 2024

10/10 Excellent

FREDDIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. I was able to rest well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite is very nice space ,
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Bed reasonably comfy- bed pillows very good! AC worked well but pretty loud. Staff friendly. FYI Rooms are tiled not carpeted. Checked for bed bugs, all clean; Was good enough for a 12 hr stay!
Stayed 1 night in Aug 2024

8/10 Good

Salvatore L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look a bit dated, but adequate overall.
Stayed 1 night in Aug 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2024

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alicia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Overall a very nice hotel. Very clean room and in a convenient location. Literally walking distance to several stores and restaurants. Or 5 min to things in driving distance. The staff was very helpful and accommodating. The only problem I had was that the t.v. In the room was not a smart t.v. with streaming so we had to go out to buy a hook up for the t.v. so that we could stream. Had I known ahead of time I would have brought my fire stick from home and saved a few bucks but it was ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
When I come into Richmond, rather it be for work or pleasure, this is the only place I will stay! Love the staff!!
Stayed 1 night in Jul 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and friendly.
Stayed 5 nights in Jul 2024

6/10 Okay

Christopher

Liked: Staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking, good location, quiet neighborhood, clean room with everything you need
Stayed 1 night in Jul 2024

6/10 Okay

Elsha

Liked: Cleanliness, staff & service
Okay.
My stay was just OK. The AC and the fridge were very noisy and the room lacked blackout curtains so I was awakened with the sun every morning.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel and room seem really old and would need a little refresh. There was a disgusting odor in the hallway at our arrival. The room’s cleanliness was bad and the floor was sticky. Wouldn’t recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here, very welcoming staff, clean, located in a great area.
Stayed 1 night in Jul 2024