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Country Inn & Suites by Radisson, Richmond West at I-64, VA

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Richmond West at I-64, VA

Exterior
Lobby
Suite, 1 Bedroom, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
32-inch flat-screen TV with cable channels, TV
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
8010 W Broad St, Richmond, VA, 23294
  • Henrico Doctors' Hospital
    ‪5 min drive‬
  • Lewis Ginter Botanical Garden
    ‪7 min drive‬
  • University of Richmond
    ‪7 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪23 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Richmond West at I-64, VA

Hotel in Richmond with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is not available.
Country Inn & Suites by Radisson, Richmond West at I-64, VA offers 71 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Richmond West at I-64, VA. During your stay, you'll be within walking distance of Virginia Hospital & Health. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from University of Richmond and 9 minutes from Short Pump Town Center
Country Inn & Suites by Radisson, Richmond West at I-64, VA offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Country Inn & Suites by Radisson, Richmond West at I-64, VA also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3-star Richmond hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlson I-64
Country Carlson Richmond West I-64 VA
Country Inn Carlson Richmond West I-64 VA
Inn Carlson I-64
Country Inn Radisson Richmond West I-64 VA
Country Radisson Richmond West I-64 VA
Country Inn Suites by Radisson Richmond West at I 64 VA

Country Inn & Suites by Radisson, Richmond West at I-64, VA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1009 reviews
Rating 8 - Good. 286 out of 1009 reviews
Rating 6 - Okay. 168 out of 1009 reviews
Rating 4 - Poor. 110 out of 1009 reviews
Rating 2 - Terrible. 82 out of 1009 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed there many times and like it. The only complaint I had this time was the noise from the room above us. I called the front desk the second night at 2 AM because the kids were still running around up there, and the lady at the front desk took care of it and we had no more issues.
Stayed 2 nights in Nov 2024

8/10 Good

Smyth County

Stayed 1 night in Nov 2024

10/10 Excellent

Daveta

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria M

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very nice hotel. The pool and spa where amazing, cozzy rooms, maintenance helped me right away when I need the toilet unclogged, towel and face wipes brought every other day. Breakfast was very good, thank you for a welcoming stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Enoc

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good attention
Stayed 2 nights in Nov 2024

8/10 Good

janine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallway carpet in need of cleaning. Great food options close-by, room was clean and quiet. Parking instructions uneven. When I checked in, there were no instructions. As I waited to get my key reset, I overheard another guest being directed where to park, and getting their license plate registered
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean & the Staff was great. The complimentary breakfast is a plus. Only thing I saw was that the bathroom in Room 102 seems to have a little mold. But it was for 1 day only otherwise I would have probably asked for another room. Other than that everything was great.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, amenities
Clean hotel with friendly staff and great breakfast
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a fan
The first room assigned wasn’t cleaned at all, and with the tv still on and food on the counters perhaps still occupied. The second room given was upgraded to a suite which was polite of them, but with the stained curtains, linens, and the tiny bugs on the desk, it wasn’t better. Checked in and out within 2 hours and booked somewhere else.
Stayed 1 night in Nov 2024

8/10 Good

Shakima

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine other than the people outside
Stayed 2 nights in Nov 2024

8/10 Good

LaKeisha, South Chesterfield

Travelled with partner
Liked: Staff & service
Needs updating
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable bed and pillows. Air conditioner smelled musty. Took long time for Breakfast items to be replenished.

4/10 Poor

Laura, Goose Creek

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Showed up to the hotel at first it seemed fairly promising, however when we got to the room, there was something stuck to the nightstand that got all over my pants when I leaned up against it. The smoke detector wasn’t actually attached to the ceiling, it was about an inch down with a hole around it. The mattress was uncomfortable and you could feel ever dip and lump. The saving grace was the free breakfast in the morning, which my kids actually enjoyed. Honestly I wouldn’t recommend this hotel to anyone visiting Richmond unless it’s deep cleaned and the rooms updated.
Stayed 1 night in Nov 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property need to invest in new mattresses and box springs. They wete sunken. Othe than that all was well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Diedre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Just know that you need to abide by their parking policy. Park in their lot only or you will be towed. They were very clear about this when we checked in.
Stayed 2 nights in Oct 2024

8/10 Good

Danette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with our room and furnishings. Breakfast was great as well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Indigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Indigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volunteering at DECC golf tournament
Very comfortable bed, large room, microwave and refrigerator, clean bathroom with good shower, adequate breakfast, friendly and helpful staff, and fitness room and indoor pool. Negatives are very slow WIFI and small TV with low def. Reminded me of watching TV in the 70’s.
Stayed 4 nights in Oct 2024

4/10 Poor

Lakisha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is very outdated. Needs repairs and I had to go to the front desk to get extra blankets
Stayed 1 night in Oct 2024

10/10 Excellent

Hailey

Stayed 1 night in Sep 2024

6/10 Okay

alan

Travelled with partner
Liked: Staff & service, amenities
Mattress and pillows were in poor condition.Mattress was sagging and pillows were cheap foam.Very weak shower pressure.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 3 nights in Oct 2024