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Delta Hotels by Marriott Richmond Downtown

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Delta Hotels by Marriott Richmond Downtown

Lounge
49-inch Smart TV with cable channels, TV, Netflix
Studio Suite, 1 King Bed with Sofa bed | Premium bedding, Select Comfort beds, in-room safe, desk
Indoor pool
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Gym
  • Breakfast available
  • Pool
  • Laundry
  • Bar

Explore the area

Map
555 E Canal Street, Richmond, VA, 23219
  • Canal Walk
    6 min walk
  • Richmond Plaza
    1 min walk
  • Richmond Main Street Station
    17 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    15 min drive

Room options

View all photos for Classic Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Classic Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Classic Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed with Sofa bed, River View

Executive Studio Suite, 1 King Bed with Sofa bed, River View | Premium bedding, Select Comfort beds, in-room safe, desk

Executive Studio Suite, 1 King Bed with Sofa bed, River View

  • 49 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, River View

Junior Suite, 1 King Bed with Sofa bed, River View | Premium bedding, Select Comfort beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, River View

  • 63 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, Select Comfort beds, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Classic Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Transfer Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds

  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Delta Hotels by Marriott Richmond Downtown

Hotel with 2 restaurants, a short walk to Virginia Commonwealth University
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Delta Hotels by Marriott Richmond Downtown offers 298 accommodations with a safe and complimentary bottles of water. Select Comfort beds feature premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Delta Hotels by Marriott Richmond Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Virginia Commonwealth University. Enjoy features like free WiFi in public areas and a free area shuttle, plus 2 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute walk from Central Business District and 10 minutes on foot from Virginia Commonwealth University
  • Free local-area shuttle service
  • Pets welcome for a fee
Delta Hotels by Marriott Richmond Downtown offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 13005 square feet (1208 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Delta Hotels by Marriott Richmond Downtown. A free area shuttle within 2.00 mi is available. For a fee, parking is available.

This 3.5-star Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:00 AM.
Delta Hotels by Marriott Richmond Downtown has 2 restaurants on site.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Area shuttle
  • Parking on site (USD 24 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: USD 10 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 13,005 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 16 December 2024 to 30 December 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 18.00 per person
  • Self-parking fee: USD 24.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Richmond Downtown
Delta Hotels Richmond Downtown Hotel
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza
Crowne Plaza Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown
Crowne Plaza Richmond Downtown
Delta Hotels by Marriott Richmond Downtown Hotel
Delta Hotels by Marriott Richmond Downtown Richmond
Delta Hotels by Marriott Richmond Downtown Hotel Richmond

Delta Hotels by Marriott Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1001 reviews" "
Rating 8 - Good. 219 out of 1001 reviews" "
Rating 6 - Okay. 78 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Linh

Disliked: Cleanliness, staff & service, property conditions & facilities
shower no cold water water system is down only hot water can't shower
Stayed 1 night in Sep 2024

10/10 Excellent

Albert

Liked: Amenities
Great staff a clean a great food !
Stayed 1 night in Sep 2024

10/10 Excellent

Albert

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room
Stayed 2 nights in Sep 2024

10/10 Excellent

meagan, Any city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except for the Bed!
Stayed 1 night in Sep 2024

10/10 Excellent

Michele

I haven't stayed there yet
Stayed 1 night in Sep 2024

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ROB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two wonderful people at the desk were so accommodating and helpful I had a situation that needed some additional attention and I couldn’t ask for more help than both of them gave me and my wife. The property and room were very nice but people make the difference
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and helpful. Hotel seemed clean and well maintained.
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Edilberto R

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The take-out menu for the restaurant could be expanded. The breakfast options were good, my wife especially like the English muffins.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dolly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like that they charged $24 for parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Alisha M

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly, Mechanicsburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to restaurants, great service and property is awesome!
Stayed 1 night in Aug 2024

6/10 Okay

Alisha M

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Neil, Nassau

Stayed 2 nights in Jul 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Douglass

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly!!!
Stayed 2 nights in Jul 2024