Extended Stay America Suites North Chesterfield Arboretum

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Suites North Chesterfield Arboretum

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Fridge, microwave, stovetop, coffee/tea maker
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Breakfast included
  • Parking included

Explore the area

Map
241 Arboretum Pl, Richmond, VA, 23236
  • Johnston-Willis Hospital
    4 min drive
  • Dominion Cafe
    2 min walk
  • Richmond Main Street Station
    17 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    24 min drive

Room options

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Extended Stay America Suites North Chesterfield Arboretum

Suburban Richmond hotel in North Chesterfield with free breakfast
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a picnic area and a front desk safe are on-site. Housekeeping is available on request.
Extended Stay America Suites North Chesterfield Arboretum offers 123 accommodations with coffee/tea makers and an iron/ironing board. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites North Chesterfield Arboretum. During your stay, you'll be close to Johnston-Willis Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 12 minutes by car from Virginia Commonwealth University and 13 minutes from Broad Street
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites North Chesterfield Arboretum also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America North Chesterfield
Extended Stay America North Chesterfield Arboretum Hotel
Extended Stay America North Chesterfield Arboretum Aparthotel
Extended Stay America North Chesterfield Arboretum Richmond
Homestead Studio Suites Richmond / Midlothian Hotel Richmond
Extend Stay America Chesterfi
Extended Stay America North Chesterfield Arboretum
Extended Stay America Suites North Chesterfield Arboretum Hotel

Extended Stay America Suites North Chesterfield Arboretum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 613 out of 1007 reviews" "
Rating 8 - Good. 65 out of 1007 reviews" "
Rating 6 - Okay. 87 out of 1007 reviews" "
Rating 4 - Poor. 87 out of 1007 reviews" "
Rating 2 - Terrible. 155 out of 1007 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Laila

Stayed 1 night in Aug 2024

10/10 Excellent

Johnatan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, & comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe place to stay
Stayed 1 night in Sep 2024

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book
Their was no sheets for pull out couch. Sheets and matress was dirty. Room was dirty needed full cleaning. There was a horrible oder in the room.
Stayed 1 night in Sep 2024

2/10 Terrible

Vernee

Travelled with family
Disliked: Cleanliness, staff & service
I have several complaints about this hotel. I paid for a room that did not receive. The person at the front desk was not professional and the first room.I was given had a dirty bed with holes in it. I will be escalating this further, as I have not received an adequate response or resolution.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aden

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay. Everything was perfect for me. Clean and tidy rooms. I would definitely see you guys again
Stayed 1 night in Sep 2024

10/10 Excellent

Lopez

Stayed 1 night in Aug 2024

10/10 Excellent

Micheal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean place
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and good services
Stayed 1 night in Sep 2024

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely quiet & close to everything you need... price is bit steep for the room cleanliness you walk into but it what it is overall .... Take your belongings witn you as for anything gang!!!! We are in the real world !!! Hey!!!!!
Stayed 1 night in Sep 2024

4/10 Poor

Melissa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night was not a problem until I went to extend again the next day. I went through Expedia & got the same rate again & I showed the front desk young man & he tried to argue the Expedia rate & then put me in a new DIRTY room on the 3rd floor where the bottom lock doesn't lock, carpet has not been vacuumed, dirty towel by sink ! After further inspection the toilet & bathroom & kitchen floor was never cleaned!! Gross!
Stayed 1 night in Sep 2024

6/10 Okay

Deborah

It was decent and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Autumn

Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Saklin

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay was great and room was very clean.
Stayed 1 night in Sep 2024

4/10 Poor

Jessica

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Roof over head
Needs to be updated. Animal hair on bed sheets, stained bed sheets. Wolf spider in room. Major dust on fridge and counters. Very loud hotel guests. When staff called cops on someone, staff kept speaking about other instances how the hotek has strange, unsafe people. Breakfast was to go muffins, instant oatmeal, and coffee. I was able to check out at 12pm with no charge. No hot water in shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Place To Stay
It’s a really good place to stay with your family and friends. The location is pretty good. A lot of dinning options are near by. The lobby and the rooms are really very clean. And it smells so fresh in there.
Stayed 1 night in Sep 2024

2/10 Terrible

Vanessa

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The front staff was friendly and helpful, but wasn't always available immediately for assisting customers. He was often back in a side room on the phone and there wasn't a bell or anything to get his attention. We had two rooms. One of the rooms was dirty, with dead roaches and food crumbs everywhere. We killed at least three that night. The other room smelled badly of cigarette smoke (supposed to be a non-smoking hotel) and the towels were all dirty with stains and hair in them. The mattresses were comfortable, though. The breakfast was very limited. Overall, would never stay here again.
Stayed 1 night in Aug 2024