Extended Stay America Suites North Chesterfield Arboretum

2.5 star property

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Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Fridge, microwave, stovetop, coffee/tea maker
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Breakfast included
  • Parking included

Explore the area

Map
241 Arboretum Pl, Richmond, VA, 23236
  • Johnston-Willis Hospital
    ‪4 min drive‬
  • Chesterfield Towne Center
    ‪5 min drive‬
  • Chippenham Hospital
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Extended Stay America Suites North Chesterfield Arboretum

Suburban hotel with free breakfast and 24-hour front desk
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a picnic area and a front desk safe are on-site. Housekeeping is available on request.
Extended Stay America Suites North Chesterfield Arboretum offers 123 accommodations with coffee/tea makers and an iron/ironing board. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites North Chesterfield Arboretum. During your stay, you'll be close to Johnston-Willis Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 11 minutes by car from University of Richmond and 12 minutes from Virginia Commonwealth University
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites North Chesterfield Arboretum also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America North Chesterfield
Extended Stay America North Chesterfield Arboretum Hotel
Extended Stay America North Chesterfield Arboretum Aparthotel
Extended Stay America North Chesterfield Arboretum Richmond
Homestead Studio Suites Richmond / Midlothian Hotel Richmond
Extend Stay America Chesterfi
Extended Stay America North Chesterfield Arboretum
Extended Stay America Suites North Chesterfield Arboretum Hotel

Extended Stay America Suites North Chesterfield Arboretum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 677 out of 1009 reviews
Rating 8 - Good. 49 out of 1009 reviews
Rating 6 - Okay. 66 out of 1009 reviews
Rating 4 - Poor. 81 out of 1009 reviews
Rating 2 - Terrible. 136 out of 1009 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Donald

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good service clean
Stayed 1 night in Dec 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming service, definitely an experience
Stayed 1 night in Nov 2024

10/10 Excellent

Zack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stff
Stayed 1 night in Nov 2024

10/10 Excellent

Zackary

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for great service
Stayed 1 night in Nov 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities
There was a needle (the kind for injecting drugs) on the floor near our room
Stayed 1 night in Nov 2024

10/10 Excellent

Dara

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Outstanding staff and clean room.
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice decent place to stay with family.
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean

10/10 Excellent

Gary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip, enjoyed, very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm enjoying my stay
Stayed 1 night in Nov 2024

2/10 Terrible

shakia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was barely clean… strands of hair on the bed, toilet, and shower walls. I bought sheets to sleep on. The inside of the refrigerator was clean though. This place looks NOTHING like the pictures. I will not be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and nice place for stay
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelled like weed, friends hanging out with beer at the check in. Door alarm at the exit was triggered EVERY time someone went out. Only 1 tiny trash can in the room , sinks and tubs old and dirt , kitchen old and repaired badley.
Stayed 2 nights in Nov 2024

2/10 Terrible

Marissa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were in town visiting family for Thanksgiving and were only staying 1 night. Familiar, reputable hotels in the area were close to $400 a night, and this was around $150. While skeptical, reviews were decent and photos looked satisfactory, so we booked a room here. From the moment we parked, the people walking around in the parking lot made us uncomfortable. I am fairly sure we witnessed a drug deal. When we checked in, the staff were friendly, but the lobby smelled awful and the moment we got into the elevator, we were suffocated by the smell of marijuana. The hallway of our room floor wasn’t any better, and when we got into the room, I almost walked right back out and opted to just sleep in the car. The bathrooms had pubic hair on the toilet seats, the bathroom sinks didn’t drain and also had hair in them, the showers had hair near the drain, the towels were stained and smelled awful, and even the sheets had stains all over them. I used our bottled water to brush my teeth, and slept in my clothes for fear of bedbugs. We only needed a room to get some sleep in for 6 hours, but I couldn’t even sleep well because of how bad it smelled. The booking process was fine, and the staff were nice and friendly, but that is the only thing I can say that is even remotely positive. Do not stay here. Spend $400 and get a decent shower & a good night sleep in a place that feels safe and sanitary. I will never stay at this chain ever again, anywhere, and I will make sure to tell everyone.
Stayed 1 night in Nov 2024

6/10 Okay

Robert, Huntersville

Travelled with partner
Disliked: Property conditions & facilities
I didn’t expect much at the price point for this hotel but the sheets were stained, one of the dresser drawers was broken and cocked, and the air vent in the bathroom wasn’t working. Checking in felt like checking into a prison. …non pleasantries or overview of the property and amenities. When my wife ask if there was a bathroom in the lobby the lady told here there was no public restroom and then asked her if she was with me when we came in together and had on matching shirts. She eventually told her she would give her a key to the bathroom but we had already decided to wait until we got to our room instead.
Stayed 1 night in Nov 2024

10/10 Excellent

Khary

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will return
Stayed 1 night in Nov 2024

10/10 Excellent

Neda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and welcoming
Stayed 1 night in Nov 2024

2/10 Terrible

Kodir

room smels
Stayed 1 night in Nov 2024

10/10 Excellent

Aden

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and clean property.
Stayed 1 night in Nov 2024