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Fairfield by Marriott Inn & Suites Richmond Innsbrook

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fairfield by Marriott Inn & Suites Richmond Innsbrook

Exterior
Lobby
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Housekeeping

Explore the area

Map
9937 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    6 min drive
  • Regency Square Mall
    7 min drive
  • Henrico Doctors' Hospital
    8 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    26 min drive

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

55-inch Smart TV with cable channels, Netflix, streaming services

Studio, 1 King Bed with Sofa bed

  • 26.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

55-inch Smart TV with cable channels, Netflix, streaming services

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 26.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub) | Living room | 55-inch Smart TV with cable channels, Netflix, streaming services

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

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Exterior

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Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1003)
The price is €117
for 1 room
includes taxes & fees
3 Jan - 4 Jan
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About this property

Fairfield by Marriott Inn & Suites Richmond Innsbrook

Hotel in Richmond with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Housekeeping is available on request.
Fairfield by Marriott Inn & Suites Richmond Innsbrook offers 83 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Fairfield by Marriott Inn & Suites Richmond Innsbrook. During your stay, you'll be close to Short Pump Town Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Short Pump Town Center and 15 minutes from Virginia Commonwealth University
  • Cats and dogs welcome for a fee (restrictions apply)
Fairfield by Marriott Inn & Suites Richmond Innsbrook offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Fairfield by Marriott Inn & Suites Richmond Innsbrook also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 10 December 2024 to 1 August 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Northwest Hotel Richmond
Fairfield Inn Richmond Northwest
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest
Fairfield Inn Marriott Short Pump/I-64 Hotel
Fairfield by Marriott Inn & Suites Richmond Innsbrook Hotel
Fairfield by Marriott Inn & Suites Richmond Innsbrook Richmond
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest

Fairfield by Marriott Inn & Suites Richmond Innsbrook Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 572 reviews" "
Rating 8 - Good. 175 out of 572 reviews" "
Rating 6 - Okay. 50 out of 572 reviews" "
Rating 4 - Poor. 18 out of 572 reviews" "
Rating 2 - Terrible. 16 out of 572 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Travelled with family
Disliked: Staff & service
Nice room but no services
The room was clean but they had no services. Claimed bc of Covid. That was 4 years ago. Give me a break. No clean towels or made beds.
Stayed 2 nights in Sep 2024

8/10 Good

Louis

Stayed 1 night in Sep 2024

8/10 Good

Lori

Travelled with partner
The breakfast server was a delight!! So helpful, knowledgeable, and friendly!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Aug 2024

10/10 Excellent

angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Viet

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park. Near shopping center and interstate
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

6/10 Okay

Lori D

Business traveller
Disliked: Room comfort
Stayed 2 nights in May 2024

8/10 Good

Ashley

Stayed 1 night in Aug 2024

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one week at this hotel. Everything was great, but the best part of our stay was the staff—especially Bonnie at the breakfast. The food was always good, but Bonnie made our stay feel like home. She is the best ambassador for the hotel and area. She helps guests feel welcome and “at home.” We will always remember her fondly. I recommend this hotel highly.
Stayed 7 nights in Jul 2024

10/10 Excellent

LaDena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great overall
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wxcellent hotel is extremely clean and it is easy to get to food and other locations.
Stayed 1 night in Jul 2024

10/10 Excellent

Chenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff I will go
Stayed 1 night in Jul 2024

10/10 Excellent

Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Inn for vacation!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bonnie who works the breakfast bar was so friendly and kind. She always kept everything stocked. She went out of her way to talk to all the guests. It had a good variety for a free breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

ERIC, ROGERS

Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Denise

Stayed 1 night in Jun 2024

6/10 Okay

idriss, bensalem

Disliked: Staff & service
The stay was average. The check in was below average and the morning of check out was not good because house keeping is knocking on the doors at 9 am. She was ready to clean the room. It Sunday and check out is 11 am
Stayed 1 night in Jun 2024

10/10 Excellent

priyanka, Malvern

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
The staff was lovely especially Bonnie in the breakfast area. She answered all my questions and showed me documentation to alleviate my concerns about the sodium level in the fresh scrambled eggs. She offered all the assistance that I might need to help make our stay stress free.She is a wonderful asset to your hotel family.
Stayed 1 night in May 2024

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024