Fairfield Inn & Suites by Marriott Richmond Ashland

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Richmond Ashland

Lobby
Exterior
Indoor pool
Property amenity
Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
11625 Lakeridge Parkway, Ashland, VA, 23005
  • Henrico Sports & Events Center
    ‪6 min drive‬
  • Randolph-Macon College
    ‪6 min drive‬
  • Kings Dominion
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, Multiple Beds

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom, No View

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, No View (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, No View (Hearing Accessible)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, Multiple Beds (Hearing Accessible)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed (Hearing Accessible)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Fairfield Inn & Suites by Marriott Richmond Ashland

Suburban hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Richmond Ashland offers 103 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Ashland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Fairfield Inn & Suites by Marriott Richmond Ashland. During your stay, you'll be close to James River Cellars Winery. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from James River Cellars Winery and 6 minutes from Randolph-Macon College
  • Dogs welcome for a fee (restrictions apply)
Fairfield Inn & Suites by Marriott Richmond Ashland offers its guests an indoor pool and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Fairfield Inn & Suites by Marriott Richmond Ashland. Free self parking is available.

This Ashland hotel is smoke free.

Guests are served a free continental breakfast daily. Additionally, a buffet breakfast is available daily for a fee.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 17 December 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 60.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Richmond Ashland Hotel
Hotel Fairfield Inn & Suites by Marriott Richmond Ashland
Fairfield Inn & Suites by Marriott Richmond Ashland Ashland
Fairfield Inn Marriott Richmond Ashland Hotel
Fairfield Inn Marriott Richmond Ashland
Fairfield Inn Suites Richmond Ashland
Fairfield Inn Suites by Marriott Richmond Ashland
Fairfield Inn Marriott Richmond Hotel
Fairfield Inn Marriott Richmond
Fairfield Marriott Richmond
Fairfield Inn Suites by Marriott Richmond Ashland
Fairfield Inn & Suites by Marriott Richmond Ashland Hotel
Fairfield Inn & Suites by Marriott Richmond Ashland Ashland

Fairfield Inn & Suites by Marriott Richmond Ashland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 382 out of 622 reviews
Rating 8 - Good. 149 out of 622 reviews
Rating 6 - Okay. 51 out of 622 reviews
Rating 4 - Poor. 20 out of 622 reviews
Rating 2 - Terrible. 20 out of 622 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad they accept pets. Staff is friendly and knowledgeable about the area. Room was clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This was the nicest pet friendly hotel we have stayed in so clean and beautiful we enjoyed our stay
Stayed 1 night in Dec 2024

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness
Rooms were not cleaned appropriately. There were plastic wrappers between bed and nightstand, debris on carpet, dirt in bathtub and most disturbing a hair extension left on the floor near the bed. Eww.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rep for check-in was very nice. Facility is very clean and very quiet like that. It’s dog friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Stayed 1 night in Sep 2024

10/10 Excellent

Stuart, Lutz

Liked: Amenities
Excellent breakfast. Clean room and very friendly check-in.
Stayed 1 night in Dec 2024

10/10 Excellent

Supreeth

Stayed 1 night in Nov 2024

8/10 Good

SHON

Stayed 1 night in Dec 2024

10/10 Excellent

Peggy S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving away from home trip
An extended stay over Thanksgiving to see friends. The property was nice but had some places under construction. The pool was out of order and that was a small disappointment . Overall April at the front desk was lovely and helpful with a good sense of humor!
Stayed 4 nights in Nov 2024

10/10 Excellent

Sikander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room and convenient location.
Stayed 1 night in Nov 2024

2/10 Terrible

Jin

Business traveller
Disliked: Staff & service, room comfort
No hot water
No hot water at night. Took forever to get hot water. Then again no hot water in the morning. Couldnt take shower. Told the front desk on the way out. She said “oh”. No apologies or anything. I go to Richmond area for biz quite often. Never going back to this hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jamielisse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the night for a quick rest stop on our drive up from Florida. The front desk woman was very welcoming and nice. Our room was clean and comfy. Large walk-in shower. I also had my dog with me and the area outside was perfect for her. There were a couple of places to grab a quick bite around the hotel as well. Overall, would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again and again
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay right outside of Richmond
Stayed 1 night in Nov 2024

4/10 Poor

Thomas, Little Silver

Thermostat in room did not work, could not adjust temperature, advised front desk but did not fix!
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Eileen

Liked: Staff & service, property conditions & facilities
Very clean. Front desk staff very pleasant and accommodating. Travel with dog
Stayed 1 night in Oct 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend
Great stay. Room very clean. Environment was very welcoming.
Stayed 2 nights in Oct 2024

10/10 Excellent

patrick

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

10/10 Excellent

Brinkley

Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in great shape and all staff were friendly and helpful. Good breakfast!
Stayed 1 night in Sep 2024