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Graduate by Hilton Richmond

4.0 star property

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Photo gallery for Graduate by Hilton Richmond

Reception
Lobby
Breakfast and dinner served
Breakfast and dinner served
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
301 West Franklin Street, Richmond, VA, 23220
  • Place, Virginia Commonwealth University
    ‪1 min walk‬
  • Place, Altria Theater
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪11 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

Graduate Deluxe Corner King Room

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Roll-in Shower

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed (Graduate)

Family Suite, 1 King Bed (Graduate) | Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Graduate)

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Graduate)

Room, 1 King Bed, Corner (Graduate) | Living area | 42-inch TV with cable channels, iPod dock

Room, 1 King Bed, Corner (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Graduate)

Studio Suite, 1 King Bed (Graduate) | Living area | 42-inch TV with cable channels, iPod dock

Studio Suite, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Graduate)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Graduate)

Room, 2 Queen Beds (Graduate) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Graduate)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Graduate Family Suite

  • Sleeps 4

Graduate King

  • Sleeps 2

Graduate King Studio Suite

  • Sleeps 2

Graduate Queen

  • Sleeps 2

Graduate Queen Queen

  • Sleeps 4

Junior Suite With 1 King Bed And Bathtub-Mobility Accessible

  • Sleeps 2

Corner Room With 1 King Bed, Mobility Accessible With Bathtub

  • Sleeps 2

Corner King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,384 reviews
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About this property

Graduate by Hilton Richmond

Hotel with a rooftop terrace, 4-minute walk to Virginia Commonwealth University
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a rooftop terrace. WiFi in public areas is free. Other amenities include valet parking, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Graduate by Hilton Richmond offers 205 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Graduate by Hilton Richmond's great location. During your stay, you're just a quick walk from Broad Street. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 4-minute walk from Virginia Commonwealth University and 7 minutes on foot from VCU Institute for Contemporary Art
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi. A 24-hour fitness centre, a rooftop terrace, and an arcade/games room are also featured at the business-friendly Graduate by Hilton Richmond. For a fee, parking is available.

This 4-star Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Brookfield – This restaurant serves breakfast, dinner and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 20 per person
  • A restaurant

Restaurants on site

  • Brookfield

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 1 May:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 20 per person
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Graduate Richmond Hotel
Graduate Richmond
Graduate by Hilton Richmond Hotel
Graduate by Hilton Richmond Richmond
Graduate by Hilton Richmond Hotel Richmond

Graduate by Hilton Richmond Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 772 out of 1402 reviews
Rating 8 - Good. 285 out of 1402 reviews
Rating 6 - Okay. 202 out of 1402 reviews
Rating 4 - Poor. 90 out of 1402 reviews
Rating 2 - Terrible. 53 out of 1402 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

cameron

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff is incompetent and valet is terrible. Do not stay here if you need to be places on time as it will take 30-45 minutes to get your car from Valet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Every was perfect
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

DEborah

Liked: Cleanliness, property conditions & facilities
The first night I stayed at the Graduate was not good. Thursday 9/25. I asked if I could check in early at 8:30 am, she immediately said no and that I couldn’t check in until 4. She did take my number in case it worked out. I feel that it would be nice if you gave your awaiting customers a card that they could use the gym while they wait. Also there was not enough staff at 4 pm to Check everyone in. Other than that everything was nice.
Stayed 1 night in Sep 2025

8/10 Good

Chelsey

Travelled with partner
Liked: Staff & service
Our room was not ready until 5pm on check in day which wasn’t ideal but the staff were kind and held our luggage for us. The main lobby area has plenty of seating, a pool table, some other games and a bar. Our room was okay, the bathroom walls were dirty (toothpaste splatters, hairs and chipping paint). Housekeeping never came unless summoned but they were fast to bring more towels. The beds don’t have bottom sheets with elastic and rather are just tucked in flat sheets which were not ideal as they came undone a lot. The safety lock on our door was loose upon arrival and even locked us out once! It must be a recurring issue because maintenance had a special tool to get it too move. The hotel is also undergoing a remodel which was not a huge deal except for the constant jack hammer drilling mid day which made napping on vacation impossible. The area is safe and walkable but there are not many stores around for quick items like water, snacks, etc except for a small 7/11. There is no hotel store area and the vending area on our floor (floor 5) was non-existent - it was just an empty room labeled vending. That made it difficult if you didn’t have a car like us! However, Lyfts were easily accessible in the area arriving fast and fairly priced. Overall, I would stay again if I had a car but be advised there is only valet parking as an option through the hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
The need to "ask for cleaning" is trash. Everyone knows that. They dont even tell you that at checkin. Now that ive got that out...this hotel is great. There is construction which only meant a sound during the day, but it was quiet at night. The rooftop bar is amazing. The gym is functional. The area around it is great. I needed to work remotely and the lobby is essentially a giant coworking space. Just clean the rooms by default yall. Clean. The. Rooms.
Stayed 3 nights in Sep 2025

6/10 Okay

Christine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Pro: Nice location, Bars, Food availability and great front desk service and valet service. Roof top views are awesome. Bed - Really comfortable bed and pillows Con: Parking - Use the valet. After being told by the front desk that we can park on the side of the hotel without paying on Saturday as the police don’t ticket there as they know the hotel guests park there, my sister received 3 parking tickets that day. My husband and I used the valet. They were awesome. Hotel manager said that they will take care of the tickets ( fingers crossed that they do). Cleanliness- 2 of the 3 rooms had obviously not been cleaned too well. My room had a party mask left on a chair and a pill was on the floor. My sisters room had a cigarette on the floor (she doesn’t smoke). 3rd room was fine. Overall: Decent stay with an average hotel room feel, not worth the money we paid for it. Nothing exceptional about the room other than really comfortable bed and pillows.
Stayed 2 nights in Sep 2025

6/10 Okay

Rachael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The lounge was nice and the rooms were clean. Check in time is really late (which was inconvenient with a 4:30 event start time) but they were able to accommodate an earlier check in to a more normal time when we called the day of. They did not provide tea in the room and then there wasn’t a coffee and tea service in the lobby. There was a restaurant with an extremely long line to buy tea and coffee. Then it took over 30 minutes to get our car from the valet - there was only one guy working and it was his first day. He did the best he could but they were extremely understaffed and overwhelmed. I was trying to rush out the door so I could find tea (since there was none ro be found)- but compound my lack of caffeine with the extreme wait at the valet and the experience was only subpar. The location was definitely convenient but I’d think twice before going again.
Stayed 1 night in Sep 2025

10/10 Excellent

ASSEM

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very busy hotel due to its proximity to the VCU campus, but the staff manages to be helpful and very responsive. I will make a special mention of the beds that are super comfortable! I slept like a baby on a cloud :-)
Stayed 2 nights in Sep 2025

2/10 Terrible

Jason

Stayed 1 night in Sep 2025

6/10 Okay

Katharine

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Pierce

Nice rooftop bar/ restaurant
Stayed 1 night in Sep 2025

10/10 Excellent

Marit

Stayed 3 nights in Sep 2025

8/10 Good

Brian

Stayed 1 night in Sep 2025

10/10 Excellent

Hafeezah

Liked: Amenities
Has a rooftop on 16th floor
Stayed 2 nights in Sep 2025

6/10 Okay

david

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Avoid this property

On checkout, Hilton (who had gven me a $15 meal voucher as a rewards member on checkin), reversed their postion and said none of that counts when I book thru Hotel.com. I asked why did you even give it to me? Well we have a lot of new employees was the answer. This property is run by children. I'll never stay here again and am sorry I left my Marriott brand where I'm platinum.
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Stayed 1 night in Sep 2025

8/10 Good

Blessy

Stayed 1 night in Sep 2025

6/10 Okay

andrena

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I was in a pinch so I decided to try this hotel. The first room was not the correct room. Went back downstairs and got the correct one. Very nice-sized room and it was a corner which is what I wanted. Found dirt as I was beginning to do some work. Curtains and under the AC unit are very dusty. Very small bathroom, the shower was broken on one end. The food in the lobby is delicious. Valet the next morning over 30 minutes. Plan accordingly. Would I stay again, I am not sure.
Shower cushion? Needs to be replaced, water was leaking because of it
Dirt on the curtain
Dirt under the Ac unit
Stayed 1 night in Sep 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Leah

Stayed 1 night in Sep 2025