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Graduate by Hilton Richmond

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Graduate by Hilton Richmond

Reception
Lobby
Lobby
Terrace/patio
Seasonal outdoor pool, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Laundry

Explore the area

Map
301 West Franklin Street, Richmond, VA, 23220
  • Broad Street
    3 min walk
  • Monument Avenue
    3 min walk
  • Virginia Commonwealth University
    4 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Roll-in Shower, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower

42-inch TV with cable channels, iPod dock

Suite, 2 Bedrooms, Roll-in Shower

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed (Graduate)

Family Suite, 1 King Bed (Graduate) | Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, 1 King Bed (Graduate)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Corner (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Graduate)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Graduate)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Graduate)

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Graduate)

Room, 2 Queen Beds (Graduate) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Graduate)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property entrance

The Commonwealth

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1220)
The price is €181
for 1 room
includes taxes & fees
3 Jan - 4 Jan
The Commonwealth

About this property

Graduate by Hilton Richmond

Hotel with a 24-hour fitness centre, a quick walk to Virginia Commonwealth University
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking and a seasonal outdoor pool.
Graduate by Hilton Richmond offers 205 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us they can't get enough of Graduate by Hilton Richmond's great location. During your stay, you're just a quick walk from Broad Street. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 4-minute walk from Virginia Commonwealth University and 7 minutes on foot from VCU Institute for Contemporary Art
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Graduate by Hilton Richmond offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, an arcade/games room, and dry cleaning/laundry services are also featured at the business-friendly Graduate by Hilton Richmond. Parking is available for a fee.

This 4-star Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Brookfield – This restaurant serves breakfast, dinner and light fare.
Byrd House – This restaurant serves dinner and light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 37 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 6 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brookfield
  • Byrd House

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 September to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 6.00 per person
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.

Property is also known as

Graduate Richmond Hotel
Graduate Richmond
Graduate by Hilton Richmond Hotel
Graduate by Hilton Richmond Richmond
Graduate by Hilton Richmond Hotel Richmond

Graduate by Hilton Richmond Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 710 out of 1290 reviews" "
Rating 8 - Good. 273 out of 1290 reviews" "
Rating 6 - Okay. 165 out of 1290 reviews" "
Rating 4 - Poor. 81 out of 1290 reviews" "
Rating 2 - Terrible. 61 out of 1290 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew, Durham

Arrived to find they had overbooked and we did not have a room. They did secure us a room at the nearby Hilton but overall it was handled very unprofessionally and very unapologetically. Front desk staff acted a little like they were doing us a favor by moving us to a new hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Business traveller
Disliked: Cleanliness
The place was understaffed. Room not ready only one parking attendant on duty. Cars were backed up. The shower ceiling had a large mold spot
Stayed 1 night in Sep 2024

8/10 Good

Dawn

Stayed 1 night in Aug 2024

10/10 Excellent

ANGELIC

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Savonne at the front desk was personable and professional
Stayed 1 night in Sep 2024

10/10 Excellent

Carin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Catrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and helpful. Their services were superb. The location was within walking distance to the Altria Theater. Will stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Peter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forget it
The place has lost its charm
Stayed 2 nights in Sep 2024

8/10 Good

Sherri

Liked: Cleanliness, staff & service
Property needs a little “love” to bring it back to “Graduate” standards.
Stayed 1 night in Sep 2024

6/10 Okay

Skye

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
services were just inconsistent and a long wait. while i understand that it was a holiday weekend, our experience did seem consistent what others on Google shared. we gave the hotel the benefit of doubt, but mainly wanted to stay because of the rooftop pool which could not open until 6pm and then closed the next morning.
Stayed 1 night in Sep 2024

4/10 Poor

Jim

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room had a queen sheet on a king bed so it wouldn’t keep on the mattress. Hair in the toilet and also a hairy bar of soap in the shower upon arrival. Facility has a shortage of water for consumption. 2 cans in the room for a 4 day stay. Won’t give you additional at the front desk because they don’t have any. They send you to the bar. The bar doesn’t have any water but will give you a plastic cup from the tap to take to your room. Bring your own water. Decent place, but quite a few issues and I’m not picky.
Stayed 3 nights in Sep 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and location. Valet parking could be better
Stayed 1 night in Jul 2024

8/10 Good

Tom

Stayed 1 night in Aug 2024

4/10 Poor

Betty

Stayed 2 nights in Aug 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. James and Erica were the best! They made the stay fun and relaxing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for going to Altria Theater. Easy to use Valet parking. Byrd house for a drink and quick dinner before show was a nice bonus. Enjoyed “welcome” from front desk staff
Stayed 1 night in Sep 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Renee

Business traveller
Liked: Staff & service
Property was pretty and interior lobby. The actual room needs updating. Rust marks, chips in furniture, cabinets did not stay closed, stain on chair, took 10 mins to get just warm water for shower, had to keep adjusting the toilet because flap wouldn't close and was running.
Stayed 2 nights in Sep 2024

8/10 Good

Elijah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great rooftop bar in a great location. My only complaint is that valet parking is all they offered and it was very expensive at around 40$ a night. The valet can also take around 30 minutes or so to get your vehicle when it gets busy. I would definitely stay here again, but would look into different parking options on my return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabrielle

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Kierstan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place right in the heart of Richmond. It's convenient to VCU and the Fan. The staff was wonderful and there are a lot of great amenities.
Stayed 4 nights in Aug 2024

10/10 Excellent

robert

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
Overall a great stay. Staff was friendly and helpful, especially the front end. The hotel could use some upgrades, such as more vending machines and microwaves (how about vending/microwave stations on each floor?). I would definitely stay again.
Stayed 2 nights in Aug 2024