Holiday Inn Express Chester, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Chester, an IHG Hotel

In-room safe, desk, laptop workspace, blackout curtains
Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Free buffet breakfast
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Gym
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1911 W Hundred Rd, Chester, VA, 23836
  • Iron Bridge Sports Park
    9 min drive
  • Henricus Historical Park
    14 min drive
  • Richmond National Battlefield Park
    20 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    19 min drive

Room options

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room (Bed Type Assigned at Check-In)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Chester, an IHG Hotel

Hotel in Chester with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has a business centre and conference space. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express Chester, an IHG Hotel offers 95 accommodations with a safe and coffee/tea makers. Televisions come with premium satellite channels and pay-per-view films.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Holiday Inn Express Chester, an IHG Hotel, you're just a quick walk from Parker's Battery Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • 7 minutes on foot from Parker's Battery Park and a 4-minute drive from The Lazy Daisy
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available. Event space at this hotel measures 1250 square feet (116 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Chester, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Chester hotel.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,250 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 2 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Holiday Inn Express
Holiday Inn Express Chester
Holiday Inn Express Hotel Chester
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester Hotel

Holiday Inn Express Chester, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 149 out of 355 reviews" "
Rating 8 - Good. 112 out of 355 reviews" "
Rating 6 - Okay. 51 out of 355 reviews" "
Rating 4 - Poor. 26 out of 355 reviews" "
Rating 2 - Terrible. 17 out of 355 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

AMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to stores and places to eat and shop.
Stayed 1 night in Aug 2024

6/10 Okay

Larry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bathroom Needed More Than Just A Coat Of Paint
The room itself was quite good, the bed was comfortable and the room was quiet. The AC worked well, and the staff were all polite and helpful. Where this reservation disappointed was the condition of the bathroom. It needed a fresh coat of paint, and then some. There was a large patched area on the wall, and the door had a space where a towel hanger would have been handy, but it was missing. There was no place to hang a towel to dry, beyond the shower curtain bar. The WORST part though, was the faucet in the shower. The handle was loose, so halfway through my first shower, the handle dropped by itself to a lower position and the shower started raining scalding hot water. There were rust spots and swollen wood areas on the walls and door. Inexcusable to neglect such an important area of the room.
A patched hole not even remotely blended into the wallpaper.  I woulnd’t allow this in my house, let alone expect it in a hotel.
I assume a towel hook was here once upon a time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

It was very clean, I especially liked the new setup of body wash , lotion, shampoo and conditioner station.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mila

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Teunsha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
This property needs serious updating. Black mold in the bathroom. Unpleasant smell in room and hallway. Looks like a five year old painted the walls. Very disappointed.
Stayed 1 night in Aug 2024

2/10 Terrible

Huken

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024

2/10 Terrible

CHARICE, FORT BELVOIR

Disliked: Property conditions & facilities
Elevator did not work. Was never notified. Hotel did not provide assistance to bring bags up.
Stayed 1 night in Jul 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice but a little rough around the edges. We enjoyed the breakfast that was offered.
Stayed 2 nights in Jul 2024

2/10 Terrible

Reshawn

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff at this hotel were the rudest people I’ve ever interacted with at a hotel. Would definitely not recommend staying here. Room was also not in great condition.
Stayed 2 nights in Jun 2024

8/10 Good

Ora

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Breakfast was cold and the pancake maker didn't work. Yhe mattress was soft.
Stayed 1 night in Jun 2024

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, very comfortable beds, and helpful staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping but far enough away and quiet. Wish they had a pool. No fan in the bathroom kinda dark in the bathroom and the bathroom door didn't latch.
Stayed 1 night in Jun 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lemuel A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance for food and entertainment
Stayed 1 night in Jun 2024

4/10 Poor

Leslie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed. We used to stay here and it was well kept and nice. This time the property looked like it had deteriorated and even update finishes were not complete. Our toilet was broken and the water pressure sucked. Told Management who did not offer any compensation. Will not come back.
Stayed 1 night in May 2024

2/10 Terrible

Lawrence

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
For the first time ever I went to check in and they did not have my reservation. I showed him my phone which showed my reservation and they honored the price luckily for me they had a room.
Stayed 1 night in Apr 2024

4/10 Poor

Jack

Disliked: Staff & service
The telephone nor the TV in the room functioned properly. The counter hardly ever had anyone sitting at it and you had to call out to get someone to come and assist.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Apr 2024

6/10 Okay

Amanda, Eastham

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Alain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024