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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Exterior
Exterior
Exterior
Seasonal outdoor pool, pool loungers
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
9933 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪6 min drive‬
  • Regency Square Mall
    ‪6 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/bathtub, hair dryer, towels, soap

Standard Room, 1 King Bed (Extra Floor Space)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Combined shower/bathtub, hair dryer, towels, soap

Standard Room

  • 38.9 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Bathroom | Combined shower/bathtub, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 38.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, hair dryer, towels, soap

Standard Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, hair dryer, towels, soap

Standard Room, 2 Queen Beds

  • 38.9 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (1002)
The price is €132
for 1 room
includes taxes & fees
21 Feb - 22 Feb
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About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel with free breakfast, in the vicinity of Short Pump Town Center
This hotel features a 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel offers 112 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel. During your stay, you'll be close to Short Pump Town Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Short Pump Town Center and 10 minutes from University of Richmond
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel was completed in December 2021.
Guests are served a free self-service breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
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Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
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Holiday Inn Express Short Pump Area
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Holiday Inn Express Short Pump Area
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Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
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Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 454 out of 784 reviews
Rating 8 - Good. 225 out of 784 reviews
Rating 6 - Okay. 66 out of 784 reviews
Rating 4 - Poor. 22 out of 784 reviews
Rating 2 - Terrible. 17 out of 784 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kiwana

Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

8/10 Good

Candice

Stayed 1 night in Nov 2024

10/10 Excellent

Rsula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Staff pleasant, good coffee at breakfast. We were able to borrow a corkscrew from desk
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, friendly staff. Lovely, clean room. Very quiet, peaceful location that is next to everything. I would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lekei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were amazing. They really are attentive to the customers’ needs and they’re efficient. The property is located in an area where there’s so many options for food and it’s in close proximity to other activities within the area.
Stayed 1 night in Oct 2024

8/10 Good

DONNIE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very nice with a lot of options. It was also very good. The room was clean as well as the bathroom. I will stay here again when I'm in the area.
Stayed 2 nights in Oct 2024

2/10 Terrible

Selam

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed for four days, but our room was only cleaned once upon request. On our last day, housekeeping knocked at 9 AM and woke us up, despite checkout being at 12 PM, which seemed unprofessional. Overall, the service did not meet our expectations.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is convenient for me not far from the Mall.
Stayed 1 night in Oct 2024

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Claudette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its convenient to my job.
Stayed 3 nights in Oct 2024

10/10 Excellent

WENDELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daija

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I 95 stop to see mom nearby
Stayed 2 nights in Oct 2024

10/10 Excellent

jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Super clean, super comfy. Good breakfast and easy check-in. Will definitely stay here again on my travels.
Stayed 1 night in Oct 2024

6/10 Okay

Mary Beth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not accessible
During this trip we stayed with Holiday Inn Express twice. In each one we requested a handicapped accessible room. In each we were given a room with one grab bar in the shower, no grab bars around the toilet and a toilet much too low. That is not accessible and I didn't if it is ADA compliant. We have learned our lesson. No more.
Stayed 1 night in Oct 2024

8/10 Good

Trisanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great- except there’s no Netflix with smart tv
Stayed 1 night in Oct 2024

10/10 Excellent

Sherill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff in the industry
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great experience, IF I did have to complain it would be about the lack of lighting turning into the property. I don't believe it's the hotels lights but the lights on the surrounding property in order to get to the hotel if that makes sense. Thank goodness for 20/20 and no other cars around lol. Overall, we'll be back
Stayed 1 night in Oct 2024

8/10 Good

HOA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Francine

Travelled with family
Liked: Amenities, property conditions & facilities
Breakfast!!!!!
Stayed 1 night in Oct 2024