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Hyatt Place Richmond/Arboretum

3.0 star property

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Photo gallery for Hyatt Place Richmond/Arboretum

Front of property – evening/night
Lobby
Seasonal outdoor pool
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillow-top beds, desk, laptop workspace
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
  • Breakfast included

Explore the area

Map
201 Arboretum Place, Richmond, VA, 23236
  • Johnston-Willis Hospital
    ‪4 min drive‬
  • Chesterfield Towne Center
    ‪5 min drive‬
  • Chippenham Hospital
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Richmond-Midlothian

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1267)
The price is €115
for 1 room
includes taxes & fees
6 Mar - 7 Mar
La Quinta Inn & Suites by Wyndham Richmond-Midlothian

About this property

Hyatt Place Richmond/Arboretum

Suburban Richmond hotel in North Chesterfield with free breakfast
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Richmond/Arboretum. During your stay, you'll be close to Johnston-Willis Hospital. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 11 minutes by car from University of Richmond and 12 minutes from Virginia Commonwealth University
  • Dogs welcome for a fee
Hyatt Place Richmond/Arboretum offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 744 square feet (69 square metres) and includes conference space. The business-friendly Hyatt Place Richmond/Arboretum also features coffee/tea in common area, a corner/local shop, and express check-in. For a fee, parking is available.

This 3-star Richmond hotel is smoke free.

Guests are served a free buffet breakfast daily.
The Placery – This lobby lounge only serves light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 13 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 8 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open on 13 May and close on 01 October.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 75 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Travelled with family
Disliked: Staff & service, amenities
I was displeased first with the fact that No One Answers the phone. Second, I was displeased with the fact of paying almost $400 I still had to pay for parking on the hotel premises per night! CRAZY! There was only one bed in my room when I asked for two beds. Overall, this was a solid 2 as for a rating. I would not recommend, nor would I stay at this Hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Esam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Terrance

Stayed 1 night in Nov 2024

6/10 Okay

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was charged a incorrect price for a military rate
Stayed 1 night in Nov 2024

2/10 Terrible

Valerie Hopson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled to Virginia from Pennsylvania and was very disappointed with my stay at the Hyatt Place Hotel in Midlothian Va. I will never return again! As soon as we stepped into the elevator we knew that our experience was not going to be good. The carpet was dirty and the elevator smelled! The facility itself is old, dated and had not been renovated in years. The website pictures are deceiving! As soon as we walked into the room that “stale old water in the carpet smell” hit us immediately.The curtains were yellowing, dingy and had not been washed in years. The bed skirt was dirty & drooping. I noticed a thumb print smudge on the wall like possibly blood (?) The bathroom was so dim you could not see. The room carpet was vacuumed but dirty; my socks were gray by nightfall. They had a mini fridge but no microwave; and the one in the lobby was so old and outdated like they got it from a “Good Will”. And the worst part is that they charge you $8 a night for parking in the parking lot!! Where else were we going to park? When we objected they waved the fee. They charged me top dollar thru Travelocity! And It was not worth it! I chose the Hyatt because the name is suppose to be equated with a “superior quantity stay.” I chose this hotel over the Sheraton, the Hilton and the Hampton Inn which were in the area and gave a better rate. I probably could have gotten a better experience at the “Extended Stay” next door! Clean up your act Hyatt Place! Never again!
Stayed 2 nights in Nov 2024

4/10 Poor

Wallace

Stayed 1 night in Oct 2024

10/10 Excellent

John M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was particularly top notch! I was impressed with their kindness and professionalism.
Stayed 2 nights in Nov 2024

4/10 Poor

Celeste

Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Wesley

Stayed 2 nights in Oct 2024

6/10 Okay

Karen, Richmond

Liked: Cleanliness, staff & service
I did not like that you had to pay for parking and the hotel needs some renovations. The staff was friendly though and it was fairly clean!
Stayed 2 nights in Nov 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Property neat and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

?natoly

Stayed 1 night in Oct 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and beautiful people
Stayed 1 night in Nov 2024

8/10 Good

Wali

Travelled with family
Liked: Amenities, property conditions & facilities
Most part it's good besides paying for parking
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This is a great property to stay with family. And they serve a full self service breakfast - included with your stay. The pool was my kids favorite part!
Stayed 2 nights in Jul 2024

4/10 Poor

Wallace

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My wedding party organizer as me to book here. Just a few things I found positive and disturbing 1. AMERICAN FLAG on front pole was Very faded, tattered and ripped. Spot light From the lawn at bottom of pole not Operational. 2. Rugs throughout the areas I visited for 3 Days were very dirty and left over old Spilled liquid spots in 2 of the elevators. Room and hallway rugs were very dirty And in need of vacuum. Never heard a Vacuum run the days I was there ( 3 ) 3. After checking in the desk clerk ask if I Would be parking there and my reply was Yes! Clerk then quoted there was a $9 a Day charge to park. This one really flipped Me out. All the travels in the US I had Never experienced this. 4. $2 bottle water and $3 small candy bars? Told these prices were based on Convenience 5. Leaves all over parking lot from fall time Tree changes. Never was blown 3 days 6. Very low lighting in parking lot and not easy To find after dark and not a safe feel
Stayed 2 nights in Oct 2024

10/10 Excellent

Duane

Travelled with partner
Professional, clean and the food was excellent! I would definitely recommend to others to stay there!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

8/10 Good

samantha

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay when I’m in the area.
Stayed 1 night in Oct 2024

4/10 Poor

Candace

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Golda, McKinney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is not well kept. Bathroom is way to small. It was hard to go in and come out. Carpets were dirty and smelly. Didn't expect this in a Hyatt hotel. Staff were friendly. Not sure why they cagrge for parking! It is not a downtown hotel.
Stayed 2 nights in Oct 2024