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Omni Richmond Hotel

4.0 star property

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Photo gallery for Omni Richmond Hotel

Exterior
Sun deck
Premium bedding, down duvets, pillow-top beds, in-room safe
Executive Suite, 1 King Bed with Sofa bed, City View (Spacious) | Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
100 S 12th St, Richmond, VA, 23219
  • Shockoe Slip
    ‪1 min walk‬
  • Broad Street
    ‪6 min walk‬
  • Virginia Commonwealth University
    ‪17 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 Queen Bed (Luxury)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Double Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed (Luxury)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Double Beds (Luxury)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View (Spacious)

Executive Suite, 1 King Bed with Sofa bed, City View (Spacious) | Living area | 49-inch LCD TV with digital channels, TV, first-run films

Executive Suite, 1 King Bed with Sofa bed, City View (Spacious)

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, 2 Bathrooms

Presidential Suite, 1 Bedroom, 2 Bathrooms | Living area | 49-inch LCD TV with digital channels, TV, first-run films

Presidential Suite, 1 Bedroom, 2 Bathrooms

  • 76 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 24.2 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Double Beds (High Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 Queen Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 Queen Bed (High Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 King Bed (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed (High Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Property entrance

The Commonwealth

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1231)
The price is €253
for 1 room
includes taxes & fees
20 May - 21 May
The Commonwealth

About this property

Omni Richmond Hotel

Hotel with a 24-hour fitness centre, steps from Shockoe Slip
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Omni Richmond Hotel offers 359 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 49-inch LCD televisions come with premium digital channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include fridges.

Recreational amenities at the hotel include an indoor pool, a 24-hour fitness centre and in-room fitness.
Our customers tell us they can't get enough of Omni Richmond Hotel's great location. During your stay, you're just a quick walk from Broad Street. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Westham Tavern
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Shockoe Slip and 6 minutes on foot from Virginia Governor's Mansion
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Omni Richmond Hotel offers its guests an indoor pool, a 24-hour fitness centre, and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 161459 square feet (15000 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Omni Richmond Hotel. Parking is available for a fee.

This 4-star Richmond hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Westham Tavern – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Westham Porch – This restaurant serves breakfast, brunch and lunch. Open daily.
Starbucks – This coffee shop serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 35 per day)
  • Secured, covered valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Starbucks
  • Westham Porch
  • Westham Tavern

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (161,459 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Workout equipment

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Nearby parking fee: USD 35 per day (299 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Omni Richmond
Omni Hotel Richmond
Omni Richmond
Omni Richmond Hotel
Richmond Omni
Richmond Omni Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel
Omni Richmond Hotel Richmond
Omni Richmond Hotel Hotel Richmond

Omni Richmond Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 757 out of 1131 reviews
Rating 8 - Good. 208 out of 1131 reviews
Rating 6 - Okay. 86 out of 1131 reviews
Rating 4 - Poor. 38 out of 1131 reviews
Rating 2 - Terrible. 42 out of 1131 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Anastasia

Disliked: Property conditions & facilities
Rooms outdated beds u comftorble
Stayed 1 night in Feb 2025

2/10 Terrible

Alma

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The noise it was horrible. It was a waste of money being here. I didnt even sleep. They allowed a party until 230am.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

JUDITH

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept property. Very clean. Friendly and informative staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yuniesky

Stayed 2 nights in Jan 2025

10/10 Excellent

Rita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Darcy

Stayed 2 nights in Jan 2025

8/10 Good

Paris

Stayed 2 nights in Jan 2025

8/10 Good

Jens

Stayed 3 nights in Jan 2025

10/10 Excellent

Dwan, Fredericksburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got treated like family
Stayed 1 night in Jan 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

mandana

Travelled with family
Liked: Cleanliness, staff & service

Humid room

The room was extremely humid. There was no ventilation in the bathroom / shower. The water was dripping from the windows. The help desk sent an engineering team to check. All they did was turn the heat down to 60s, so the room didn’t feel humid. On a piece of paper they wrote, they fixed the problem. We were offered another room, but given our short stay, and the fact that we were told other rooms were the same, we decided to stay. Hopefully the problem can get fixed for the future guests.
Stayed 3 nights in Jan 2025

8/10 Good

Daniel, Alexandria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For the most part a very good place to stay. They do charge for WiFi which in this day and age is pretty absurd. They say there is a way to get free lower tier WiFi if you join Omni rewards but even if you join there is not an option to apply the rewards and get free internet. They want you to choose the pay option and then at check out get it taken off the bill. Ridiculous. Also front desk never answered the phone all three times I called. It goes to hold and after waiting 5-10 min each time I just gave up. Even the technical help line which was an outsourced call center could not get through to the front desk to confirm how to use the rewards program to not pay for internet. I believe the same thing is true for the 1 free water per visit (seriously?). You need to get charged and then have it taken off the bill.
Stayed 1 night in Jan 2025

2/10 Terrible

Shemelis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have never seen such a terrible hotel service in my life. When I got to the hotel to check in around 4:00PM, my room was not available and I had to wait with my kids to ge to my room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bradford

Liked: Staff & service, property conditions & facilities
Hotel staff extremely nice and helpful
Stayed 1 night in Jan 2025

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Taki

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with great views and easy walking to the anything in the city. It was really a great location and I look forward to returning.
Stayed 1 night in Jan 2025

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Steven

Liked: Staff & service, amenities, property conditions & facilities
Front desk staff was excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Service

The customer service at this hotel can not be beat. Every single staff member was curious pleasant and helpful for the entire stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Cesar

Stayed 1 night in Jan 2025

10/10 Excellent

Your

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Ravi

Stayed 2 nights in Dec 2024