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Sheraton Richmond Airport Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sheraton Richmond Airport Hotel

Meeting facility
Lobby sitting area
Exterior
Lobby
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
5501 Eubank Rd, Sandston, VA, 23150
  • White Oak Village
    ‪3 min drive‬
  • Dorey Park
    ‪5 min drive‬
  • Broad Street
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪16 min walk‬

Room options

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Traditional Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

40-inch flat-screen TV with cable channels, Smart TV

Deluxe Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(34 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 Queen Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Courtyard by Marriott Richmond Airport

Pool
Free airport shuttle
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1004)
The price is €152
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Courtyard by Marriott Richmond Airport

About this property

Sheraton Richmond Airport Hotel

Hotel with free airport shuttle, in the vicinity of Broad Street
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available once per stay.
Sheraton Richmond Airport Hotel offers 160 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Richmond Airport Hotel. During your stay, you'll be within walking distance of Virginia Aviation Museum. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy American cuisine while dining at Gate 55
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 7 meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Broad Street and 11 minutes from The National
  • Free airport and local-area shuttle service
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 7 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and a garden are also featured at the business-friendly Sheraton Richmond Airport Hotel. An area shuttle within 3 mi and A roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee.

This Sandston hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Gate 55 – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks Market Place – On-site coffee shop. Open daily.

Languages

Arabic, English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Onsite parking available only on request
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gate 55
  • Starbucks Market Place

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 12 for children
  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Richmond Airport Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Richmond Airport
DoubleTree Hilton Richmond Airport
DoubleTree Hotel Richmond Airport
DoubleTree Richmond Airport
Richmond Airport DoubleTree
Doubletree Hotel Sandston
Sandston Doubletree
Richmond Airport Hotel
Best Western Sandston
Richmond Airport Hotel
Sheraton Richmond Airport
Sheraton Richmond Airport Hotel Hotel
Sheraton Richmond Airport Hotel Sandston
Sheraton Richmond Airport Hotel Hotel Sandston

Sheraton Richmond Airport Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 405 out of 612 reviews" "
Rating 8 - Good. 94 out of 612 reviews" "
Rating 6 - Okay. 38 out of 612 reviews" "
Rating 4 - Poor. 31 out of 612 reviews" "
Rating 2 - Terrible. 44 out of 612 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible Service at Front Desk Check in
The young woman (black hair, white female), who checked us in late at night (around 10 pm) was extremely curt, unfriendly, unhelpful and overall rude. We are Bonvoy members and she was not willing to assist us in looking for our member number. She simply said that we needed to provide it and that she had no way of finding it; not by name, address, phone number, or email. After she checked us in, we asked for our room number and she rudely told us it was in the back of our card and that it was the hotel’s policy that she could not say it out loud. Due to her lack of customer service skills, we will never give our business to that hotel again.
Stayed 1 night in Oct 2024

10/10 Excellent

donald

Staff does what it takes to make you safe and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. Wish we could have stayed longer.
Stayed 1 night in Oct 2024

10/10 Excellent

Melisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Richmond Airport hotel was great. Was able to leave my car in their parking lot for 5 days while we went out of the airport to take a cruise out of Miami. No problems when we returned. Hotel shuttle took us the RIC at 4am for our early flight and picked us up 5 days later when we returned at 10:30pm. Also had a great dinner in the hotel restaurant. Food and service were great. We would definitely recommend and stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Travelled with family
Great hotel
Was wonderful and just what I needed for an early flight out
Stayed 1 night in Oct 2024

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I found the hotel and room to be cold and sterile. Staff was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Deneane

Liked: Cleanliness, property conditions & facilities
Excellent experience
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Well planned room, great beds, no hideous hotel art (well, ok one small ugly print), very good shower, on-time transport even very early in the AM. All I could want from an airport hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick airport access. Snacks & Water provided upon arrival :)
Stayed 1 night in Sep 2024

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean !
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brittney

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone single staff member we encountered at this hotel were so accommodating and friendly. The food at the restaurant was delicious and the bartender was amazing.
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Stayed 1 night in Aug 2024

10/10 Excellent

Keith

It was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amber

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! The staff were kind and personable. We were very well taken care of. Grateful for the very late night shuttle.
Stayed 1 night in Aug 2024