SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Dining
View from property
1 bedroom, premium bedding, in-room safe, desk
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
9701 Brook Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪18 min walk‬
  • The Crossings Golf Club
    ‪2 min drive‬
  • Virginia Randolph Museum
    ‪4 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪23 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 36.2 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

Hotel with free breakfast, near The Crossings Golf Club
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott Richmond North/Glen Allen offers 136 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at SpringHill Suites by Marriott Richmond North/Glen Allen. During your stay, you'll be within walking distance of The Crossings Golf Club. Enjoy features like free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from The Crossings Golf Club and a few minutes from Virginia Randolph Museum
  • Pets welcome for a fee
SpringHill Suites by Marriott Richmond North/Glen Allen offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 291 square feet (27 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly SpringHill Suites by Marriott Richmond North/Glen Allen. Parking is available for a fee.

This 3-star Glen Allen hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 291 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 5 per day
  • Pet fee: USD 50.00 per accommodation, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 118 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 63 out of 1000 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities
I liked my room as it was clean and comfortable. The carpeting in places was tattered. I would have liked an ATM machine in the entrance area. The staff was amazing! There was a roach walking around the dining room food counters that I told the staff about and they got right on it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtney o the check in was awesome !
Stayed 2 nights in Oct 2024

10/10 Excellent

Dayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in process went smoothly. The staff were very helpful and knowledgeable. Overall stay was pretty nice. The only thing I didn’t like was the weird sounds and movements that the elevator made going up to our room.
Stayed 1 night in Oct 2024

8/10 Good

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities
A few things negative and positive I can share: 1. After booking thru Expedia told at desk Checking out I had to contact Expedia for My receipt. Did not make sense 2. Muffins at breakfast were very stale. Not eatable ! 3. Hotel has great safe location 4. Carpets in rooms, elevator and hall ways Need daily vacuum. Uncomfortable Walking on room rug without shoes 5. Small roach was stepped on by guests in Breakfast area. : prices being charged in this market Should not have these issues. Daily Guest expectations 6. Great feeling walking in front door
Stayed 1 night in Oct 2024

2/10 Terrible

Ryan, Pittsburgh

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
Despite requesting a crib twice, including the day of check in. It was not in the room when we arrived. We drive 7 hours and had a toddler sleeping at 10pm and no crib. I asked the front desk and they said he right up. I came back 10 minutes later to employee watching TV in breakfast area. Ants in bathroom
Stayed 1 night in Oct 2024

10/10 Excellent

Johnathan

Stayed 1 night in Jul 2024

8/10 Good

Noilahni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Stayed 1 night in Oct 2024

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

LaSean

Travelled with family, Travelled with family and small children
The property is a bit dated
Stayed 2 nights in Oct 2024

4/10 Poor

Joy

Travelled with family
Stayed 1 night in Oct 2024

2/10 Terrible

Darrell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Tiffany

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Customer service was absolutely amazing. Courtney was a real gem!! Breakfast was also well prepared and neatly presented. However the room was not cleaned well. The first room I was given a key to was not cleaned at all. The second room had tissue and bandages on the bathroom floor from a previous guess I am assuming. Unfortunately I can not stay again. I hate this because the staff members are so nice. The manager even fixed the first issue for me without kickback. Tried to report the second issue but I gave up.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not a good experience
Good breakfast. Fast front desk. Tons of trash by the door of our rooms - all the time. Bad smell. They never cleaned it not even after we asked. Lobby floor not clean. Won’t stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Stayed 1 night in Oct 2024

10/10 Excellent

Vickie

Business traveller
Liked: Property conditions & facilities
Staff was very pleasant
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient location.
Stayed 1 night in Oct 2024

10/10 Excellent

Kris

Stayed 1 night in Oct 2024

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My initial room was given to another person while I had dinner. Issue was resolved but should not have occured
Stayed 2 nights in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024