Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Exterior
Business centre
Pool
Desk, blackout curtains, iron/ironing board, free WiFi
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪20 min walk‬
  • Henrico Sports & Events Center
    ‪9 min drive‬
  • Kings Dominion
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton Ashland

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Tru by Hilton Ashland. During your stay, you'll be within walking distance of Randolph-Macon College. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Randolph-Macon College and a few minutes from Ashland/Hanover Visitor's Center
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Tru by Hilton Ashland also features a fitness centre, coffee/tea in common area, and a lift. Self parking is free.

This Ashland hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1062 out of 1574 reviews
Rating 8 - Good. 276 out of 1574 reviews
Rating 6 - Okay. 126 out of 1574 reviews
Rating 4 - Poor. 54 out of 1574 reviews
Rating 2 - Terrible. 56 out of 1574 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Roland

Liked: Staff & service
Disliked: Property conditions & facilities
We were told we would get a refund , never gonna happen
Stayed 1 night in Jan 2025

10/10 Excellent

George

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and courteous. The room was very clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice family hotel . Right off the interstate was great ! Clean but we did have 2 stink bugs show up . Might return in the future
Stayed 1 night in Dec 2024

10/10 Excellent

Marcella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Families
Wonderful spot for families! Service and cleanliness was very good. My only “meh” is the shower water was only mildly warm on the hottest setting.
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Stayed 1 night in Dec 2024

10/10 Excellent

patricia

Stayed 1 night in Nov 2024

10/10 Excellent

Jorge, Gaithersburg

Stayed 1 night in Nov 2024

4/10 Poor

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room didn’t have any water pressure or hot water. Fridge wasn’t working
Stayed 1 night in Dec 2024

8/10 Good

Bradley

Stayed 1 night in Dec 2024

10/10 Excellent

Josue

Stayed 1 night in Nov 2024

10/10 Excellent

Muhammad

Stayed 1 night in Dec 2024

10/10 Excellent

Gary, Bayshore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place. Nice room. Good breakfast b
Stayed 1 night in Dec 2024

10/10 Excellent

Shaira

Stayed 1 night in Dec 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay , clean room
Stayed 1 night in Dec 2024

10/10 Excellent

Diego

Travelled with family, Travelled with pets
We went with a pet and the staff couldn’t be friendlier and more welcoming and efficient. The room and property were clean and pretty new. I would definitel stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Korak

Liked: Cleanliness, staff & service, property conditions & facilities
The services were very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Situl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very organized and clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, amenities
Always a great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Andria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was great and close to I-95. Will definitely be staying here again.
Stayed 1 night in Dec 2024

4/10 Poor

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The actual hotel was nice and the staff was great, but our room was so noisy from the highway sounds that we could not sleep. To be fair, we did not request a change to a different room, but then again, we kept thinking it was going to get better. It did not. TRU is doing a disservice to its dedicated employees by not soundproofing the rooms that face the roadway. It’s bad enough that I felt like I had to take time to write this review. If you need to stay at this hotel, please ask for a room that faces away from 95 - that might be better.
Stayed 1 night in Dec 2024

10/10 Excellent

FREDDIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, safe area, and customer service.
Stayed 1 night in Dec 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neighbors were loud at night and morning
Stayed 1 night in Dec 2024