6/10 Okay
Jane
Travelled with partner
8 Aug 2024
A lovely location in the middle of the New Forest. Nice rooms but bathroom in need of some TLC and a bath with shower attachment not really fit for showering, as no shower curtain so water everywhere. Ask for a room with walk in shower. Hairline crack in sink which could easily have been filled. Reasonably clean although bedside lights could do with a dust inside shades. The start of mould on ceiling above bed. Just a bit of care and attentin required. Saying that it was nicely decorated and the bed was very comfortable. The food over priced for what you got - nearly £19 for a burger and chips. Poor service the evening we had dinner and gave up on the idea of dessert after waiting 20 minutes for the menu and then another 20 minutes for someone to take our order. Breakfast was chaotic as one member of staff trying to do everything and we did feel for her as guests went for breakfast at the same time. Waited over 30 minutes for meal and it came with out hash browns as they had run out and the food was cold. We did not have time to wait for another one and decided to give breakfast a miss on the 2nd morning. Our complaint with regards food was taken on board and a refund given but a disappointing stay over all.
Jane
Stayed 2 nights in Aug 2024