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3.8 out of 5

"I had booked and paid for my stay before arrival. On arrival i was asked to pay again for my room. I said that i had paid on booking and this was acce ... " More

By a verified traveller on Fri 11 Jan 2019

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Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room Single Use (Small)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double Room (Small)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Moorhill House Bed & Breakfast. During your stay, you're just a quick walk from Burley Park. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.

  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Services include luggage storage
  • Within a 10-minute walk of Burley Park and New Forest Cider
  • Dogs welcome for a fee (restrictions apply)

Moorhill House Bed & Breakfast ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Moorhill House Bed & Breakfast

Everyone (6)
5 out of 5

Posted by on 18 Jan 2020

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3 out of 5
I had booked and paid for my stay before arrival. On arrival i was asked to pay again for my room. I said that i had paid on booking and this was accepted. I was informed that breakfast was included which i questioned as on the website it states breakfast is not included. On departing i was asked to pay again. I showed the receptionist proof of payment and this was accepted, then she tried to charge me for breakfast. I refused to pay this as i had been told it was included.

Posted by on 11 Jan 2019

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4 out of 5
We only stayed for 1 night. The staff were very helpful as I have a problem with stairs they moved us to a first floor room.

Posted by on 30 Mar 2018

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4 out of 5

Family and pet friendly stay in New Forest

We stayed over one night and had a great time in the smaller then average swimming pool! Dog was well received, they even had dog towels for muddy paws! Only complaint is that breakfast was not included in online price and it was not very aboundant as you would expect for hefty price tag of £35 for a family of 5. But all in all a lovely getaway for the whole family!

Posted by , from Maidstone on 19 Feb 2018

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4 out of 5

Pleasant stay

Stayed 2 nights. Was a pleasant hotel and I would stay there again. Couple of the staff lacked a little charisma. Bed needed an extra blanket but couldn't find one in the room. Stairs in the room and corridor were a bit creaky and loud.

Posted by , from Horsham on 13 Nov 2017

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3 out of 5

Nice hotel.

Beautiful setting.. however stayed over a weekend where there was a wedding. It was so loud and we were right above the wedding itself. Couldn't have window open as too noisy. Couldn't use garden abs the make shift restaurant had the curtains closed so we couldn't see out. Total disregard for other guests that weren't part of wedding. Husband had an early morning start due to a triathlon so not impressed at all. They did give us this night for free but we should have been placed in a room away from the wedding not the worst one above it. Or if they can't facilitate other guests don't let other guests stay. The 2nd night was lovely and food very good. But overall not great because if the above... always ask if there is a wedding during your stay... I feel the hotel should have told us so we could make an informed decision about staying there. I know others complained to.

Posted by , from portsmouth on 22 Aug 2017

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About the Moorhill House Bed & Breakfast

Location Shappen Bottom Burley, Ringwood, England BH24 4AH

Property Features

As a guest of Moorhill House Bed & Breakfast, you'll find a terrace, a garden, and room service (during limited hours). Public spaces have free WiFi. Free self parking is available. This 3-star Ringwood bed & breakfast is smoke free.

  • 31 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Moorhill House Bed & Breakfast offers 31 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 8.95 for adults and from GBP 5.00 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moorhill House Hotel Ringwood
  • Moorhill House Hotel
  • Moorhill House Ringwood
  • Moorhill House
  • Moorhill Hotel Ringwood
  • The Moorhill Hotel
  • The Moorhill House Hotel Burley, New Forest National Park
  • Moorhill House Hotel
  • Moorhill House & Ringwood
  • Moorhill House Bed Breakfast
  • Moorhill House Bed & Breakfast Ringwood
  • Moorhill House Bed & Breakfast Bed & breakfast
  • Moorhill House Bed & Breakfast Bed & breakfast Ringwood

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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