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Windsor Excelsior Copacabana

4.0 star property
VIP Access

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Photo gallery for Windsor Excelsior Copacabana

Outdoor pool, pool umbrellas, pool loungers
View from property
Front of property
Luxo com Cama Casal | Minibar, in-room safe, blackout curtains, soundproofing
Ballroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Avenida Atlantica 1800, Copacabana, Rio de Janeiro, RJ, 22021-001
  • Avenida Atlantica
    ‪1 min walk‬
  • Copacabana Beach
    ‪3 min walk‬
  • Rua Barata Ribeiro
    ‪4 min walk‬
  • Rio de Janeiro (SDU-Santos Dumont)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard com Cama Casal

Standard com Cama Casal | Minibar, in-room safe, blackout curtains, soundproofing

Standard com Cama Casal

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior com 2 Camas de Solteiro

Superior com 2 Camas de Solteiro | Minibar, in-room safe, blackout curtains, soundproofing

Superior com 2 Camas de Solteiro

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suíte Júnior

Suíte Júnior | View from room

Suíte Júnior

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxo com Cama Casal

Luxo com Cama Casal | View from room

Luxo com Cama Casal

  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suíte Executiva

Suíte Executiva | Minibar, in-room safe, blackout curtains, soundproofing

Suíte Executiva

  • 62 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard com 2 Camas de Solteiro

Minibar, in-room safe, blackout curtains, soundproofing

Standard com 2 Camas de Solteiro

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Executivo com Cama Casal

Superior Executivo com Cama Casal | Minibar, in-room safe, blackout curtains, soundproofing

Superior Executivo com Cama Casal

  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Família

Minibar, in-room safe, blackout curtains, soundproofing

Suíte Família

  • 48 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Executivo com 2 Camas de Solteiro

Superior Executivo com 2 Camas de Solteiro | Minibar, in-room safe, blackout curtains, soundproofing

Superior Executivo com 2 Camas de Solteiro

  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior com Cama Casal

Minibar, in-room safe, blackout curtains, soundproofing

Superior com Cama Casal

  • 24 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

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About this property

Windsor Excelsior Copacabana

Beach fun in outdoor pool, near Copacabana Beach
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a sauna.
Windsor Excelsior Copacabana offers 233 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Rio de Janeiro hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Windsor Excelsior Copacabana's great beach location. During your stay, you're just a quick walk from Copacabana Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Avenida Atlantica and 3 minutes on foot from Copacabana Beach
Windsor Excelsior Copacabana offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Windsor Excelsior Copacabana.

This Rio de Janeiro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
On-site venue – This beachfront restaurant serves breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: BRL 60 to 75 for adults and BRL 60 to 75 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 60 to 75 for adults and BRL 60 to 75 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Excelsior Windsor
Hotel Windsor Excelsior
Windsor Excelsior
Windsor Excelsior Hotel
Windsor Excelsior Hotel Rio de Janeiro
Windsor Excelsior Rio de Janeiro
Windsor Excelsior Hotel Rio De Janeiro, Brazil

Windsor Excelsior Copacabana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brazil 2024
Stayed 5 nights in Oct 2024

6/10 Okay

Scott

Stayed 3 nights in Oct 2024

6/10 Okay

Renata

Liked: Cleanliness
The location is perfect; however, the manager Thiago is arrogant. The rest of the staff is okay, not particularly friendly except for the bellboys and the guys outside. On my last night, I couldn’t sleep because of the noise from the room above. I had to call reception three times (the guy on duty tried to help), but the following day, when I went to complain, the manager was arrogant again. I also noticed that the treatment toward Latinos isn’t the same as for Europeans. The cleanliness was good, but the hotel needs a renovation. The bathrooms look old, and the TVs are very small (the one in my room was fine, but the ones in other rooms were not as good).
Stayed 3 nights in Oct 2024

8/10 Good

Jeniffer

Stayed 5 nights in Oct 2024

10/10 Excellent

Shui-zhang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

marco antonio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Joseph

Stayed 5 nights in Sep 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Hhki
Stayed 2 nights in Oct 2024

6/10 Okay

Burt

Travelled with partner
Liked: Cleanliness, staff & service
Not a bad stay and hotel employees were kind
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrea

Staff was very helpful, room was clean, water pressure is fantastic and right on the beach.
Stayed 1 night in Oct 2024

8/10 Good

Sigrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel to anyone wanting a perfect location on Copacabana beach for a competitive value. The breakfasts were very good and the staff is great!
Stayed 4 nights in Oct 2024

8/10 Good

stephanie

Liked: Cleanliness, staff & service, amenities
The staff has been great. Extremely helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Tiffany

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is in a great location! Walking distance to beach, many restaurants and shops. The room had many issues….mold in the bathroom, lights flickering, AC had to be fixed, outlets not working, key constantly needed to be reset, elevator doors close on you while walking in (to the point I have bruising), when staff would clean the room the floors were never swept and toliet paper not refilled. Breakfast Buffett was ok nothing crazy, but overall the staff was GREAT. Everyone was friendly and helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lilian Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O funcionário Vinicius foi muito gentil e competente ,destacando -se dos outros funcionários. Recomendo a amigos e parentes.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in prime location in copacabana and the staff was amazing.
Stayed 2 nights in Sep 2024

2/10 Terrible

samuel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall, not a great experience. Room was outdated. Staff was not friendly. No VIP perks presented. Would not recommend
Stayed 1 night in Sep 2024

10/10 Excellent

rafael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop
Stayed 1 night in Sep 2024

10/10 Excellent

Patricio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Al good
Stayed 4 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Manager (Karoline?) was amazing. Great customer service, fantastic English, and very accommodating.
Stayed 11 nights in Sep 2024

6/10 Okay

Derrick

Liked: Staff & service
The rooms were dated
Stayed 3 nights in Sep 2024

10/10 Excellent

Manuela

Travelled with partner
Liked: Amenities, property conditions & facilities
Bellissimo hotel con staff estremamente gentile. Ci hanno fatto un upgrade gratuito della stanza che dava sulla spiaggia. Bar con piscina sul tetto. Ci tornerei sicuramente.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Bernisha

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect will stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke English and were able to exchange US dollars.
Stayed 3 nights in Sep 2024