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Hotel El Altar

3.0 star property

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TV
Double or Twin Room | 1 bedroom, down duvets, minibar, in-room safe
TV
Spa
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Pet-friendly
  • Parking included
  • Breakfast included
  • Laundry

Explore the area

Map
Avenida 11 de Noviembre y, Demetrio Aguilera, Riobamba, Chimborazo, 60107
  • Regional Autonomous University of the Andes Riobamba
    ‪6 min walk‬
  • Sesquicentennial Park
    ‪8 min walk‬
  • Higher Polytechnic School of Chimborazo
    ‪19 min walk‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, down duvets, minibar, in-room safe

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, down duvets, minibar, in-room safe

Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, down duvets, minibar, in-room safe

Triple Room

  • 30 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, down duvets, minibar, in-room safe

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, down duvets, minibar, in-room safe

Quadruple Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 3 Single Beds

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Interior detail

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About this property

Hotel El Altar

Hotel with free breakfast, a quick walk to Regional Autonomous University of the Andes Riobamba
A restaurant, a snack bar/deli and a steam room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, spa services, 24-hour room service and a business centre are on-site.
Hotel El Altar offers 30 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Riobamba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Hotel El Altar, you're just a quick walk from Regional Autonomous University of the Andes Riobamba. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room and a playground
  • Within a 10-minute walk of Regional Autonomous University of the Andes Riobamba and Sesquicentennial Park
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. An airport shuttle (available 24 hours) is available for a fee. A steam room, spa services, and a terrace are also featured at the business-friendly Hotel El Altar. Free self parking is available.

This 3-star Riobamba hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
Hotel El Altar has a restaurant on site.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • Children's books
  • Children's toys
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Desk
  • Dryer
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per stay, plus a deposit of USD 5 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 17 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 170.00 per vehicle (return)
  • Pet deposit: USD 5 per day
  • Pet fee: USD 5 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

HOTEL EL ALTAR Riobamba
EL ALTAR Riobamba
HOTEL EL ALTAR Hotel
HOTEL EL ALTAR Riobamba
HOTEL EL ALTAR Hotel Riobamba

Hotel El Altar Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 55 reviews
Rating 8 - Good. 22 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 5 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Well located and has parking lot
Stayed 2 nights in Aug 2024

8/10 Good

YOLANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

said

Travelled with family
Liked: Amenities
Very nice people. Very clean hôtel. En général evrything in this hôtel is perfect
Stayed 3 nights in May 2024

10/10 Excellent

Mina

Stayed 1 night in Dec 2023

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and professional. Full breakfast is nice. Would prefer real coffee to instant however.
Stayed 4 nights in Nov 2023

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Nice full breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Diego

Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and i stayed for 3 days. The staff was very accomadating and welcoming. The hotel is in a safe and convenient location.

6/10 Okay

Johnny

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service for the breakfast
Stayed 1 night in Aug 2022

4/10 Poor

Zoila

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was not what I saw in the advertising, I was move to a room on the garage, was pretty old
Stayed 1 night in Apr 2022

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
One night and it was pleasant
Stayed 1 night in Sep 2021

6/10 Okay

Cristina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was a neat
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great people and great place, clean and confortable
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. The room was a little small for even one person. And the hot shower was not so hot.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. We expected a litttle bit more for the price we paid.
Stayed 1 night in Jun 2019

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a great economical place to stay in Riobamba. Easy to find, convenient to the center of town, pleasing staff and a good value.
Stayed 1 night in May 2019

4/10 Poor

Phil, Vancouver, BC, Canada

Disliked: Property conditions & facilities, room comfort
Receptionist was friendly when we arrived. Room was reasonably clean, but small with old furnitures and needing a renovation. No outlets available unless unplugging the TV/Cable. Small washroom has no towel hangers and no soap/shampoo support in the shower. Restaurant food was good, but service totally inefficient. We've been waiting 20 minutes to ask for a coffee/desert, while the waitress was chatting in the kitchen... She brought the coffee and didn't even remove our plates... For the price paid, this hotel is FAR below expectations. Not recommended unless you have no other better options.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are uncomfortable and you can smell what is being cooked in the kitchen. Staff if not very agreeable.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Very friendly staff and a very good location. Safe and goog parking facility
Stayed 1 night in May 2018

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Riobamba.
This is our second time to stay here when visiting in Riobamba. You can't beat it for the price. Great service, very adequate rooms, terrific breakfast, convenient central location.

8/10 Good

Glen L., Tooele, UT

Inexpensive, clean and efficient.
Let the water run a while to get a warm (not hot) shower. Nice people. Easy in/out and access to town. Not many close restaurants.
Stayed 2 nights in Mar 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Service
People that works there, has no idea, they have no experiencie in hotel.
Stayed 1 night in Oct 2017

10/10 Excellent

Juan

Stayed 1 night in Oct 2024