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Best Western Moreno Hotel & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Moreno Hotel & Suites

Standard Room, 1 King Bed, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Reception
Suite, 2 Double Beds, Balcony | Room amenity
Interior entrance
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
24840 Elder Ave, Moreno Valley, CA, 92557
  • Round1 Bowling & Amusement
    5 min drive
  • Riverside University Health System
    6 min drive
  • Kaiser Permanente Moreno Valley Medical Center
    10 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    38 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Moreno Hotel & Suites

Hotel in Moreno Valley with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Best Western Moreno Hotel & Suites offers 116 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Moreno Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Moreno Hotel & Suites. During your stay, you'll be close to Round1 Bowling & Amusement. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Box Springs Mountain Reserve Park and 6 minutes from University of California, Riverside
Best Western Moreno Hotel & Suites offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, multilingual staff, and a garden are also featured at Best Western Moreno Hotel & Suites. Self parking is free.

This Moreno Valley hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Best Western Moreno Hotel & Suites.

Property is also known as

BEST WESTERN Moreno
BEST WESTERN Moreno Hotel
Moreno Hotel
Moreno Valley Best Western
BEST WESTERN Moreno Hotel Moreno Valley
BEST WESTERN Moreno Moreno Valley
Moreno & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel
Best Western Moreno Hotel & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel Moreno Valley

Best Western Moreno Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 393 out of 1002 reviews" "
Rating 8 - Good. 187 out of 1002 reviews" "
Rating 6 - Okay. 132 out of 1002 reviews" "
Rating 4 - Poor. 106 out of 1002 reviews" "
Rating 2 - Terrible. 184 out of 1002 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Brian

Stayed 1 night in Sep 2024

2/10 Terrible

Sukeisha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is clean, well-maintained, and the rooms are a good value for the price. However, if you have children with special needs, I would not recommend staying here. They have very low tolerance for children and people of different ethnicities. Despite being clean and polite, I was treated poorly and banned due to my son, who has autism, being loud and making noises. I tried to explain and requested to be relocated, but was told I could not rebook. We stayed at a nearby hotel where we were treated fairly and tolerated. Additionally, the maintenance man sexually harassed me every time I left my room. It became so bad that I had to have a male friend come and witness the harassment. He had to confront the maintenance man, who was standing outside my room after chasing me back to it when I went to get ice. As a single female with two children, it was a terrifying experience. However, if you are a single working male, the rooms and premises are kept nice. I stayed for over three months before being banned due to complaints about my son. Fortunately, I was able to stay at another franchise hotel and will be reviewing the contrasting experience I had there.
Stayed 2 nights in May 2024

10/10 Excellent

Sean

Stayed 1 night in Sep 2024

6/10 Okay

Esther

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Ramón

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Maricela

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property was nothing like website showed when I booked, couldn’t sleep all night there was noise all night you could hear everything inside the room, even toilet flushing from neighbors room and smell of Marijuana when we opened our balcony window
Stayed 1 night in Sep 2024

10/10 Excellent

Juan, Garden Grove

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
If you book online, it doesn’t pop up on the computer. They tell you to wait one to four hours to give you a room, balcony homeless people jump through the balcony and get into the room. there is not a security on property no hot water after 11 PM
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with staff, heartwarming. The lady who handled the breakfast was amazing and the front desk employees are very caring.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raylene

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

check in service was delayed. the room was nice. the restroom was not so clean there was hair in there. overall stay was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Stayed 1 night in Aug 2024

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Chamitra

Business traveller
Disliked: Room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

DESTANY

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Bri at the front desk was amazing. we had a fire at our home and the red cross put us up there. i feel its one of , if not the best motel in the area . They have a great breakfast every morning . I really enjoyed this place being our home away from home .
Stayed 3 nights in Sep 2024

4/10 Poor

Adriana

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing really works the elevator broken. Cards getting deactivated. The TV not working! The place smelled really funky even the room I was happy to leave. Would not stay there again!
Stayed 2 nights in Sep 2024

10/10 Excellent

yolanda

Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness
Nice
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Francisco

Travelled with family and small children
Liked: Amenities, property conditions & facilities
It's a lovely property you'll love to stay especially if you love the sound of the freeway and bring your own towels unless you want a wash cloth to dry off with but overall was a comfortable relaxing stay
Stayed 3 nights in Aug 2024

8/10 Good

Duane

Good stay!
Stayed 2 nights in Aug 2024

6/10 Okay

Santos

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was old & the bathroom was moldy
Stayed 1 night in Aug 2024

10/10 Excellent

Daveon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a very lovely location
Stayed 1 night in Aug 2024