Best Western Plus Inn at Valley View

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Dates

January 2025

February 2025

In-room safe, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Housekeeping

Gym

Pet-friendly

Explore the area

5050 Valley View Boulevard Northwest, Roanoke, VA, 24012

Valley View Mall
8 min walk
St. Andrews Catholic Church
6 min drive
Berglund Center
6 min drive
Roanoke, VA (ROA-Roanoke Regional)
10 min drive

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

31 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

31 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

31 sq m
Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with free breakfast, a quick walk to Valley View Mall

A fitness centre, a poolside bar and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.

Best Western Plus Inn at Valley View offers 84 air-conditioned accommodations with a safe and coffee/tea makers. 39-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The free breakfast at Best Western Plus Inn at Valley View gets good marks from our customers. During your stay, you're just a quick walk from Valley View Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.

Free continental breakfast served daily
Free WiFi
Free self-parking, extended parking and Motorhome/coach/lorry parking
Enjoy drinks at the pool bar
Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
On-site recreation includes a gym
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 1-minute drive from Valley View Mall and 6 minutes from Berglund Center
Dogs welcome for a fee (restrictions apply)

You can enjoy a drink at the pool bar. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business centre on site. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Inn at Valley View. Free self parking is available.

This Roanoke hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Free extended parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily 6:00 AM to 10:00 AM
A poolside bar
Coffee and tea in common areas

Things to do

Gym
Pool
TV in common areas

Family friendly

In-room microwave
Laundry facilities
Mini-fridge
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

39-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Mini-fridge

Air conditioning
Connecting rooms available
Desk
Fan
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 20 per pet, per stay
Only dogs are allowed
Maximum 2 (weight limit: 80 lb per pet)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 15.0 per night.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 20 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

We should mention

Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Alcohol isn't served at Best Western Plus Inn at Valley View.

Property is also known as

Best Western Plus Inn Valley View

Best Western Plus Inn Valley View Roanoke

Best Western Plus Valley View

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Roanoke Best Western

Best Western Hotel Roanoke

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Best Western Plus Inn at Valley View Hotel Roanoke

Best Western Plus Inn at Valley View Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Autumn

23 Sept 2024

Liked: Cleanliness, property conditions & facilities

Day crew is very nice. Night crew is not nice and makes it seem you are bothering them.

Stayed 2 nights in Sep 2024

2/10 Terrible

MElizabeth

11 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Alfred

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Older property but in good codition. Every clean and staff was friendly

Stayed 1 night in Sep 2024

8/10 Good

Jordan

4 Sept 2024

Stayed 1 night in Aug 2024

4/10 Poor

Jackson

Travelled with partner

2 Sept 2024

Disliked: Cleanliness, staff & service, amenities

Shower gel was totally empty. Coffee maker and microwave are available but without power outlet. This is not something that I have expected from BW

Stayed 1 night in Aug 2024

8/10 Good

Kelly

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night

We stayed here to attend a concert. So it offered everything we needed

Stayed 1 night in Aug 2024

8/10 Good

Chris

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with partner

23 Aug 2024

Liked: Cleanliness, staff & service, amenities

Bed needs replaced . Higher than normal and slanted peak in middle. Toilet must have handle held down to flush . They must know about this toilet because we stayed in this same room 2 months ago . Still defective .

Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with partner

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Although this property is not new overall it was clean and comfortable. The only 2 complaints would be the workout room was a little cramped and the treadmill didn't work properly. Also the American flag flying on the pole was worn and torn. My wife told the front desk it should be retired and replaced.

Stayed 2 nights in Aug 2024

10/10 Excellent

pauline

Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well everything was good up to the day I left the counter person was asleep on the couch with a blanket I thought they were guest … Not very professional and when I asked for a receipt itt seemed painful for Her to get off the couch and get my receipt I’ve been staying here for the past 4 years and I’ve never seen Such behavior from the checkout Person

Stayed 2 nights in Aug 2024

8/10 Good

Jane

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't be a local.

Hotels.com needs to alert travelers when "locals" are not allowed to stay at specific hotels. I live within two hours of this hotel and am considered a "local". My flight landed after midnight and after traveling all day, I knew it wouldn't be safe to drive home. That's why I reserved a room. The hotel had to wake up a manager at 1:30 a.m. to ask if I could stay because I'm considered "local" and we aren't allowed to stay at this hotel. By the time I got settled into my room and then, left in time for check out, I'd spent a pretty penny for a 6 hour nap. Another on- line Booking site alerts locals about hotels that don't take their business, so Hotels.com needs to do the same . I am aware of the situation in my area, but it's not something I need to deal with coming off of a late night flight. What I saw of the hotel was nice and the bed was comfortable, but due to geography, I can't say that I will ever stay here again.

Stayed 1 night in Aug 2024

8/10 Good

mary

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Randy

Business traveller

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet stay.

The lady at the front desk was very nice and pleasant.

Stayed 2 nights in Aug 2024

2/10 Terrible

Monique

Travelled with family, Business traveller

1 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

They have bedbugs and feel they don't need to offer a full refund as if the contract they give you to sign visually states you'll be sleeping with bedbugs.

Stayed 1 night in Jul 2024

8/10 Good

Wesley

Travelled with family

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

8/10 Good

Dennis

Travelled with partner

31 Jul 2024

Liked: Staff & service, amenities

The breakfast area was tiny and very crowded. It looked like the building was designed before they offered breakfast so they stuck it back in a corner that was not actually big enough. Needs to be redesigned and opened up.

Stayed 4 nights in Jul 2024

8/10 Good

tina

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

David, Bellevue

Travelled with pets

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and comfortable room. Plenty of working EV chargers out front. Check in process was pretty slow for some reason and the sliding doors at the entrance are really loud and could use maintenance.

Stayed 1 night in Jul 2024