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Candlewood Suites Roanoke Airport by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Roanoke Airport by IHG

Restaurant
Desk, free WiFi, bed sheets
Lobby
Desk, free WiFi, bed sheets
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
3315 Ordway Drive, Roanoke, VA, 24017
  • Valley View Mall
    ‪4 min drive‬
  • St. Andrews Catholic Church
    ‪6 min drive‬
  • Splash Valley at Green Ridge Recreation Center
    ‪7 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪12 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

Desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Pet Friendly)

Desk, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds

Towels

Studio Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Towels

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (Roll-In Shower)

Towels

Studio Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Pet Friendly)

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Desk, free WiFi, bed sheets

Standard Suite

  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 2 Queen Beds (Pet Friendly)

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

About this property

Candlewood Suites Roanoke Airport by IHG

Hotel in Roanoke with fitness centre and 24-hour front desk
A fitness centre, a business centre and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Candlewood Suites Roanoke Airport by IHG offers 73 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms. Accommodations all include kitchens.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones.

Recreational amenities at the hotel include a fitness centre.
During your stay at Candlewood Suites Roanoke Airport by IHG, you'll be close to Valley View Mall. Free WiFi in public areas, a gym and a business centre are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 4-minute drive from Valley View Mall and 6 minutes from St. Andrews Catholic Church
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business centre on site. Candlewood Suites Roanoke Airport by IHG also features a fitness centre, laundry facilities, and a lift.

This Roanoke hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 10 for children

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 10 for adults and USD 5 to 10 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Candlewood Suites Roanoke Airport by IHG Hotel
Candlewood Suites Roanoke Airport an IHG Hotel
Candlewood Suites Roanoke Airport by IHG Roanoke
Candlewood Suites Roanoke Valley View an IHG Hotel
Candlewood Suites Roanoke Airport by IHG Hotel Roanoke

Candlewood Suites Roanoke Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 85 reviews
Rating 8 - Good. 14 out of 85 reviews
Rating 6 - Okay. 10 out of 85 reviews
Rating 4 - Poor. 12 out of 85 reviews
Rating 2 - Terrible. 8 out of 85 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are renovated and are great! The halls are waiting to be renovated
Stayed 1 night in Nov 2024

8/10 Good

Allena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Lawrence

2 nights from hell!
Foul smell in the room, later found out there was a long term renter with cats and must have soiled the carpets when we were leaving. So I think we should get a refund. The tv did not work earlier and they delayed our check in even though we were there at 3pm
Stayed 2 nights in Nov 2024

10/10 Excellent

Verna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice.
Stayed 1 night in Nov 2024

6/10 Okay

YOLANDE, Cleveland

Travelled with family
Liked: Staff & service, amenities
The staff here were very friendly which was helpful when we needed to switch rooms. The hotel is older and getting off the elevator on the second floor for our first room there was a terrible odor but the room smell was just too strong. Not sure if it was some type of cleaning chemical but smelled close to a strong pest spray. The front desk was able to help us switch to another room on a different floor and it was much better.
Stayed 1 night in Nov 2024

8/10 Good

Meagan

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room had comfortable beds and the kitchen was well stocked for cooking simple meals.
Stayed 1 night in Oct 2024

10/10 Excellent

Clark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the full kitchen in the room!
Stayed 1 night in Oct 2024

10/10 Excellent

Patty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Takesha

Travelled with family
Liked: Room comfort
Ok Property
Stay was ok but property is in need of renovations. $10 breakfast PP should be included with stay or reduced to $5.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Robinn

Travelled with family
Staff need to be professional
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Business traveller
Liked: Staff & service, property conditions & facilities
Quiet, safe, far from the main road. Accessible, near highways, 10 minutes to everything. Nice lobby with a bar downstairs. Decent setup for the price. No major issues-had to clean the floors and the remote to the TV never worked. I would stay again for any long term needs.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Stayed 1 night in Jul 2024

8/10 Good

Jahleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Jamesha

Stayed 2 nights in Jun 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfort & cleanliness was great One issue though, is the soap in the bathroom is very inconvenient, mounted on the well is way to high. Bars of soap would be nice!
Stayed 1 night in May 2024

2/10 Terrible

Nirali

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the Price you pay.
This was terrible hotel, rooms weren't cleaned, there were cockroaches everywhere, there was no room service, the room given to me had a window opening inside the hotel so everyone eating on a breakfast place could have glamps of my room! And since i mentioned breakfast place, no matter what they cooked my room smelled like food 24x7. By the way Bring your own towels because the towels they are providing are dirty and barely cleaned.
Stayed 2 nights in May 2024

10/10 Excellent

Angeline

Stayed 3 nights in May 2024

10/10 Excellent

Liubov V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 1 night in May 2024

2/10 Terrible

Briana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, beautiful hotel & great accommodations
Stayed 1 night in Apr 2024