Comfort Inn & Suites West - Medical Center - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Premium bedding, pillow-top beds, desk, blackout curtains

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub

Pool

Housekeeping

Parking included

Gym

Laundry

Explore the area

2005 Commerce Drive, NW, Rochester, MN, 55901

Douglas State Trail Head Rochester
2 min drive
Northern Hills Golf Course
4 min drive
Five West Kitchen + Bar
1 min walk
Rochester, MN (RST-Rochester Intl.)
14 min drive

Room options

Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

34 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Mini Suite King with Sofa Bed, Non-Smoking

34 sq m
Sleeps 4
1 King Bed

Extra Wide King Suite with Sofa Bed, Non-Smoking

35 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Mini Suite Two Queens with Sofa Bed, Non-Smoking

34 sq m
Sleeps 6
2 Queen Beds

Standard King Room, Hearing Accessible, Non-Smoking

32 sq m
Sleeps 2
1 King Bed

Mini Suite King Bed with Sofa Bed, Non-Smoking

34 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard King Room, Non-Smoking

32 sq m
Sleeps 2
1 King Bed

Standard Two Queen Room, Non-Smoking

32 sq m
Sleeps 4
2 Queen Beds

Standard King Room, Disabled Accessible, Non-Smoking

32 sq m
Sleeps 2
1 King Bed

Standard Two Queen, Hearing Accessible, Non-Smoking

34 sq m
Sleeps 4
2 Queen Beds

Standard King Room, Fully Handicap, Non-Smoking

32 sq m
Sleeps 2
1 King Bed

Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

34 sq m
Sleeps 4
2 Queen Beds

Mini Suite King Bed, Disabled Accessible, Non-Smoking

34 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

6 Jan - 7 Jan

About this property

Comfort Inn & Suites West - Medical Center

Hotel with free parking, near Cascade Meadow Wetlands and Environmental Science Center

Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.

Comfort Inn & Suites West - Medical Center offers 77 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

During your stay at Comfort Inn & Suites West - Medical Center, you'll be within walking distance of Cascade Meadow Wetlands and Environmental Science Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.

Free Wi-Fi in some public areas
Free self-parking, extended parking and Motorhome/coach/lorry parking
Take a swim in the indoor pool or soak in the hot tub
Amenities include free newspapers in reception, a front desk safe and a business centre
On-site recreation includes a gym
Just a 2-minute drive from Douglas State Trail Head Rochester and a few minutes from Cascade Meadow Wetlands and Environmental Science Center

Comfort Inn & Suites West - Medical Center offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly Comfort Inn & Suites West - Medical Center also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 3-star Rochester hotel is smoke free.

Languages

English

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Free extended parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Things to do

Gym
Indoor pool
Spa tub
TV in common areas

Family friendly

Free cot
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business centre
Computer station
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs on site

Room amenities

Bedroom

Blackout drapes
Free cot
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival.

We should mention

Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn West

Comfort Inn Suites West Medical Center

Comfort Inn & Suites West - Medical Center Hotel

Comfort Inn & Suites West - Medical Center Rochester

Comfort Inn & Suites West - Medical Center Hotel Rochester

Comfort Inn & Suites West - Medical Center Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Christopher

Business traveller

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place! Friendly, clean, good value!

Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

14 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Brandi

Travelled with family, Travelled with family and small children

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The bed was incredibly comfortable, room very clean. Tastey breakfast.

Stayed 2 nights in Sep 2024

10/10 Excellent

carsten

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

7 Sept 2024

Stayed 2 nights in Nov 2022

10/10 Excellent

christopher

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Mark

2 Sept 2024

Liked: Cleanliness, staff & service

Nice hotel in so many ways... would have been nice to know the pool has been closed for a while.

Stayed 3 nights in Aug 2024

6/10 Okay

Amy

Travelled with partner

14 Aug 2024

Disliked: Amenities, property conditions & facilities

Rooms were ok but public areas are in pretty bad shape, the pool was not open which was not known when I booked, the elevator would not go higher than the 3rd floor d/t a mechanical issue. The chairs in the dining area are severely worn and the walls in public spaces badly need painted. The location was great but the quality of the building will keep me from staying here again. Usually I have great luck with Comfort Inn

Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms

It was good

Stayed 1 night in Aug 2024

10/10 Excellent

Falguni

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Nels

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Swimming pool closed due to construction.

Stayed 1 night in Aug 2024

8/10 Good

Randall

Travelled with family, Travelled with family and small children, Travelled with partner

28 Jul 2024

Liked: Cleanliness, staff & service

Very disappointed to find out that the pool is currently closed for renovations (as of JULY 2024). There was no mention of this until we arrived and saw a sign on the front desk!!!! Able to use the pool next door - but NO HOT TUB. Extrememly disappointed in this as those were the only things we wanted out of our mini vacay - a pool for the kids & hot tub for my hubs and I to relax.

Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with group

26 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was a very friendly and quiet hotel. With the amount of kids at the hotel that weekend it was very quiet. Rooms were very well cleaned and kept up. Only downside was that the pool and hot tub were closed for renovations, but other than that everything was excellent. The contential breakfast was amazing and everything was hot and fresh! Would defiently stay here again!

Stayed 2 nights in Jul 2024

8/10 Good

Linda, Maple Grove

Travelled with partner

22 Jul 2024

Liked: Cleanliness, staff & service, amenities

We had a nice stay. Bed was comfortable and room was good size. Breakfast included hot choices and was good. The bathroom needs a complete updating, however.

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

4/10 Poor

LaShaun

Travelled with family

16 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The toilet seats are old, ugly and need to be replaced. It was so bad I had to change rooms, the next one was only slightly better and had other issues. I didn't bother trying to change again I know that will be my last comfort inn stay. I expect better.

Stayed 3 nights in Jul 2024

8/10 Good

Thomas

Travelled with family

14 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Once checked in we found out that the pool and hot tub were not operational. Had some sad kids and sore parents.

Stayed 2 nights in Jul 2024

8/10 Good

Darrence

Travelled with family, Business traveller

12 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was nice but not as close to the Mayo as I thought

Stayed 1 night in Jun 2024

4/10 Poor

Steve

Business traveller

27 Jun 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Breakfast was poor quality food and choices. Air conditioner is extremely noisy and has a musty smell. Bathroom needs updating and has very poor lighting.

Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

27 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

6/10 Okay

Kurt

27 Jun 2024

Just average - what I’d expected, except nothing special about amenities, surrounding area, etc. One of the desk folks, Lovely, was outgoing and knows her job!

Stayed 1 night in Jun 2024

6/10 Okay

Chris, Rochester

13 Jun 2024

Liked: Staff & service

Overall a little tatty. Shampoo bottle was completely empty and a towel had been left from the previous occupant. Breakfast ok, but apple juice was like water.

Stayed 1 night in Jun 2024

10/10 Excellent

Todd A

Business traveller, Travelled with partner

1 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I always stay at this property when I have an appointment at Mayo because of its location and the nearby amenities.

Stayed 1 night in Apr 2024

4/10 Poor

Chad

Travelled with family

29 Apr 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Pool was Freezing, and hot tube was pretty gross looking. No towels available in the pool room, or extra towels for the rooms when we asked for more needed to take a shower. The hotel was "under construction." Luckily we only stayed 1 night and we were not in the hotel much. That may have made for a worse experience. Another group had a problem with the door to their room not locking. Maintenance tried to fix and set off the fire alarm to all rooms and occupied areas. It was a total Sh!t Show. Breakfast was good, and parking was available.

Stayed 1 night in Apr 2024