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Comfort Suites Rochester Henrietta University Area

2.5 star property

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Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Lobby
Coffee service
Pool
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2085 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    ‪13 min walk‬
  • Fair and Expo Center
    ‪3 min drive‬
  • Monroe Community College
    ‪3 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Homewood Suites Rochester Henrietta

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (744)
The price is €129
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Homewood Suites Rochester Henrietta

About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
A fitness centre, coffee/tea in a common area and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Rochester Henrietta University Area. During your stay, you'll be within walking distance of Veterans Memorial Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Monroe Community College and 8 minutes from Highland Park
  • Pets welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites Rochester Henrietta University Area also features a fitness centre, a picnic area, and coffee/tea in common area. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 289 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 181 out of 1001 reviews
Rating 4 - Poor. 133 out of 1001 reviews
Rating 2 - Terrible. 139 out of 1001 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs an update and a good cleaning.
Stayed 3 nights in Oct 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly. The rooms were specious however a little dated and rooms could have used a good vacuuming.
Stayed 1 night in Nov 2024

10/10 Excellent

Garry

Business traveller
Good stay
Stayed 1 night in Oct 2024

10/10 Excellent

O

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Stayed 1 night in Oct 2024

10/10 Excellent

Thanathorn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Stayed 1 night in Oct 2024

10/10 Excellent

Maggie M. N.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's my second time staying at this hotel, I liked it more not only for cleanness but also for friendly staff, we checked in quite late after midnight,but staff was still very pleasant and gave us good service. Like I said before, definitely will come back to stay
Stayed 1 night in Nov 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Zina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LATE STAY & NO ICE
It was a good place to go ... but the Ice Machine broke during my stay..also me and my mom was there for medical procedure. We asked for a late checkout so my mom can rest .. but was told they did not see it Other then that it was a good stay
Stayed 2 nights in Oct 2024

6/10 Okay

Patti

Travelled with group
Quick overnite while traveling. All was ok
Stayed 1 night in Oct 2024

4/10 Poor

Kim

Liked: Cleanliness, staff & service, room comfort
Lights didn’t work and one of the mattresses was too big for the box springs under it.
Stayed 2 nights in Oct 2024

6/10 Okay

Colin

Travelled with family, Travelled with family and small children
Room was dirty, empty/ dirty food containers when we entered. People running the halls and banging doors all night. We did not get a restful sleep at all. Is there no quiet time in the hotel?
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ok, needs updated
Hotel is showing its age. Ok for just a quick overnight stay, but definitely needs attention.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and convenient for our trip
Stayed 2 nights in Oct 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception person was very helpful on my check in and on check out allowed me to stay an extra 30 minutes which I needed.
Stayed 2 nights in Oct 2024

4/10 Poor

Flemming

Business traveller
Pictures on site are not representative of current property conditions
Stayed 1 night in Oct 2024

6/10 Okay

Deborah

na
Stayed 2 nights in Oct 2024

2/10 Terrible

Thomas

Stayed 2 nights in Sep 2024

6/10 Okay

Rebecca

Travelled with family
Hotel is in need of some good renovations…very dated compared to other hotels in area. It served its need but carpets, beds, bathrooms all look very old and worn. Would not be my choice in future if I can help it. Pictures make it look much nicer than it is.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Needs renovation
We were there for one night only. Check-in was quick. Breakfast was awesome and the staff were friendly. Only thing is, the entire place needs to be renovated. The elevator needs washing. Our room didn't have floor mat for the shower. We had to ask the front desk for pull-out sofa cover (other hotels have them ready for use in the closet). We will not book there next time we're in the area until they make the place better and cleaner.
Stayed 1 night in Oct 2024

6/10 Okay

Larry

Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2024