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Home2 Suites by Hilton Rochester Henrietta, NY

3.0 star property

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Photo gallery for Home2 Suites by Hilton Rochester Henrietta, NY

Terrace/patio
Indoor pool, open 9:00 AM to 10:00 PM, pool loungers
Studio, 2 Queen Beds, Accessible, Bathtub | Living area | Flat-screen TV
Premier Suite, 1 Queen Bed, Accessible (Mobility & Hearing) | Living room | Flat-screen TV
Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | Flat-screen TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Laundry
  • Gym

Explore the area

Map
999 Jefferson Road, Rochester, NY, 14623
  • Monroe Community College
    ‪18 min walk‬
  • Marketplace Mall
    ‪19 min walk‬
  • Tim Hortons Iceplex
    ‪3 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | Flat-screen TV

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Hair dryer, towels, soap, shampoo

Suite, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing) | Bathroom | Hair dryer, towels, soap, shampoo

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub | Living area | Flat-screen TV

Studio, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Living area | Flat-screen TV

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

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About this property

Home2 Suites by Hilton Rochester Henrietta, NY

Hotel with free breakfast, in the vicinity of Strong Memorial Hospital
This hotel features an indoor pool, a fitness centre and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Home2 Suites by Hilton Rochester Henrietta, NY offers 89 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Full-sized fridge/freezers and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Rochester Henrietta, NY. During your stay, you'll be within walking distance of Monroe Community College. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Strong Memorial Hospital and 7 minutes from University of Rochester
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Home2 Suites by Hilton Rochester Henrietta, NY offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 603 square feet (56 square metres) and includes conference space. A library, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Home2 Suites by Hilton Rochester Henrietta, NY. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Rochester hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 603 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 125 per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Henrietta
Home2 Suites Hilton Henrietta Hotel
Home2 Suites Hilton Henrietta Hotel Rochester NY
Home2 Suites Hilton Rochester Henrietta NY
Home2 Suites Hilton Rochester Henrietta NY Hotel
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta, NY Hotel
Home2 Suites by Hilton Rochester Henrietta, NY Rochester
Home2 Suites by Hilton Rochester Henrietta, NY Hotel Rochester

Home2 Suites by Hilton Rochester Henrietta, NY Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 507 out of 1002 reviews
Rating 8 - Good. 240 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

peter j

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Stay
The hotel was dirty and the staff at the desk were inexperienced! Did not know how to check us out etc. We met lots of family who came to stay for a funeral and they said their rooms were not even made up before they checked in at 6:00pm! Cleaning staff need to care more! Have stayed in many Home2suites eg. Buffalo and their breakfast is amazing! The breakfast at this hotel was terrible!
Stayed 1 night in Nov 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Took a while to check in. Computers were slow. Clean and roomy suites. Nice large screen TV's. Several chain restaurants in the area as well as name brand shopping.
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

Business traveller
Stayed 2 nights in Nov 2024

6/10 Okay

amy, Albion

Travelled with partner
Liked: Staff & service, amenities
Our stay was fine but i would choose somewhere else next time. There was a huge crack in our shower that was caulked shut and missing tiles in the room. Sunday morning it was very loud from other guests above and next to us as well as loud vehicles on the road that you could clearly hear from the room. The stay was fine and did what it needed to
Stayed 1 night in Nov 2024

2/10 Terrible

Heather

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was filthy and the bed killed my back so bad
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

tim

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Spacious and clean rooms and welcoming customer service - thanks!
Stayed 6 nights in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband and I stayed for 2 days ! Room spacious clean and comfortable! Alexis at front desk wonderful! She made our stay enjoyable with suggestions of where to shop and eat! Look forward to our next stay here!
Stayed 2 nights in Nov 2024

8/10 Good

Peggy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shop and many dinning options. The room needed to be vacuumed better. Lots of crumbs in the kitchen area. There was also food left in the freezer.
Stayed 2 nights in Nov 2024

10/10 Excellent

enoc

Stayed 3 nights in Sep 2024

10/10 Excellent

Shiliang

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like Hilton brand hotel
Stayed 1 night in Nov 2024

6/10 Okay

Joshua

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

georgie

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay again
Stayed 3 nights in Oct 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gym. Microwaveable foods for sale in lobby. Clean and colorful lobby.
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of traffic so not very wuite
Stayed 1 night in Oct 2024

8/10 Good

Rekha, North Brunswick

Travelled with family
Liked: Cleanliness, amenities
Good hotel to stay for extended period. The housekeeping staff are very rude, but the front desk was very helpful and polite. The bathroom door is the wierdest I have ever seen. It is a heavy door, has no handle and a tiny litte lock which is almost not possible to use. Sliding the door to open and close was really annoying and hard. But the hotel was good in all other respects.
Stayed 13 nights in Oct 2024

6/10 Okay

theresa

Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Rochester
Awesome place, perfect location. Shout out to to Alisen who checked me in. Very nice, very friendly and helpful!
Stayed 2 nights in Oct 2024

6/10 Okay

Adam

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Crishantha

Disliked: Cleanliness
Not clean place.
Stayed 2 nights in Sep 2024

8/10 Good

Romeo, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
It was overall good
Stayed 2 nights in Sep 2024

10/10 Excellent

Sanja

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice little hotel. Area is great for dining and shopping. Staff was nice and our room was spacious. Breakfast was ok, not amazing but this is not a resort so reasonable. I would recommend for a short stay.
Stayed 2 nights in Oct 2024