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Inn on Broadway

3.5 star property
VIP Access

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Ballroom
Luxury Room, 1 King Bed, Fireplace | Premium bedding, down duvets, individually decorated
Deluxe Room | Bathroom | Designer toiletries, hair dryer, bathrobes, towels
Deluxe Room | Private kitchenette | Coffee/tea maker
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
26 Broadway, Rochester, NY, 14607
  • Eastman School of Music
    ‪3 min walk‬
  • Strong
    ‪6 min walk‬
  • Blue Cross Arena
    ‪15 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Room, 1 King Bed, Fireplace

Luxury Room, 1 King Bed, Fireplace | Premium bedding, down duvets, individually decorated

Luxury Room, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, individually decorated

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, down duvets, individually decorated

Traditional Room

  • Sleeps 3
  • 1 Queen Bed

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About this property

Inn on Broadway

Georgian hotel with free breakfast and free valet parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Inn on Broadway offers 25 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Our customers tell us that they can't get enough of the helpful staff at Inn on Broadway. During your stay, you're just a quick walk from Strong. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, luggage storage and wedding services
  • Steps from Eastman School of Music and 6 minutes on foot from Strong
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 3746 square feet (348 square metres) and includes conference space. A library, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Inn on Broadway. Free self parking and valet parking are available.

This 3.5-star Rochester hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM.
Tournedos Steakhouse – This fine-dining restaurant serves lunch and dinner. Reservations are required.
The Lounge – This bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Lounge
  • Tournedos Steakhouse

Things to do

  • Library

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,746 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Broadway Inn
Inn On Broadway Hotel Rochester
Inn Broadway
Inn Broadway Rochester
Broadway Rochester
Inn on Broadway Hotel
Inn on Broadway Rochester
Inn on Broadway Hotel Rochester

Inn on Broadway Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 400 out of 637 reviews
Rating 8 - Good. 162 out of 637 reviews
Rating 6 - Okay. 48 out of 637 reviews
Rating 4 - Poor. 13 out of 637 reviews
Rating 2 - Terrible. 14 out of 637 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was amazing. Brian at the bar was super helpful and friendly. The room was nice but had some wear and tear. Our room had an adjoining door we weren’t using which was unfortunately let in a good amount of noise from the next room. Otherwise it was way better than staying in a traditional hotel room.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel. Comfy bed. Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Beautiful, historic property, professional and welcoming staff. Incredible restaurant on premises.
Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is oozing with charm. Even more amazing was being here during the Christmas season. The rooms are meticulously maintained and adorably decorated. The staff was so friendly and very welcoming. It is in a great location and we were able to walk where we needed to. Highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first impression was great. It was a wonderful place and would definitely go back. Perfect location foe what we wanted. They didnt serve or have any muffins or bars left for breakfast snack when we went down at 9am.
Stayed 1 night in Dec 2024

10/10 Excellent

Dorothy R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel in downtown Rochester, NY
I liked this historic hotel but liked the staff even more. They were top tier in professionalism and made me feel special and right at home. A local friend met me for dinner. The bartender was so great we decided to eat at the bar instead of going into the restaurant. The dinner was absolutely gorgeous and so delish!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Zhihong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy parking
Stayed 1 night in Dec 2024

10/10 Excellent

Darryl, Dartmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brygida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cozy , clean and friendly atmosphere.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Perfect location downtown near the Eastman School of Music in historic building. It was perfect for us!
Stayed 4 nights in Nov 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this Inn! The old-school ‘actual key’, furnishings/decor! Cocktails were delicious! Went to RBTL for a show & this was perfect!
Stayed 1 night in Nov 2024

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located and elegantly appointed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Holly

Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very lovely hotel and next time in Rochester I wouldn’t hesitate to stay anywhere else.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Winfield, Toronto

Travelled with partner
Disliked: Cleanliness, staff & service
Mice infestation in the room. Found during the night. There was a single night staff on duty and he was not helpful and was on talking on his phone the whole time. He seemed to think this was somehow amusing, says he cannot give me a new room because only premium rooms are left(?), and proceeded to grab a broom… I insisted strongly for a switch, and got the keys to the “premium” room directly next to the prior room with the mice. Tried to pass the night with the lights on and luggage unpacked. Got out as soon as possible next morning. At least got a refund from a different staff in the morning, but won’t stay here again even if you paid me. Shame because the building looked nice.
Stayed 1 night in Nov 2024

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful hotel with great service and very conveniently located. i would definitely stay again. please note that breakfast provided is only coffee and muffins.
Stayed 1 night in Nov 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quaint. Room was spacious and clean. Staff helpful and friendly. Great downtown location.
Stayed 1 night in Nov 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel started life as a university club in the 1920's and has tried to maintain the same character except for improved amenities. They have added, for example, a USB port or two in each room, and a more modern elevator. Most of the furniture are antiques, maintained in very good condition. The bed was OK. The breakfast was not - it consisted of coffee, tea, a muffin, a granola bar, and perhaps a banana. To be precise, they did not refer to it as breakfast, but instead as guest snacks. The restaurant was decorated with lots of "art" - most of the quality you might expect from college art students (this was, after all, almost adjacent to the University of Rochester), and most of those rather depressing. However, there were two large jade carvings in the center of the room that were excellent. We mostly got along well there although I had expected something more in the way of breakfast. Apparently, though, the hotel advertisement did not really mention breakfast - I must have assumed it since this hotel showed up in the listings when I had specified only hotels with breakfast included. Oh well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024