Quality Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn

Exterior
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board
Free daily full breakfast
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1956 Lyell Ave, Rochester, NY, 14606
  • Blue Cross Arena
    6 min drive
  • Genesee River's High Falls
    6 min drive
  • Mall at Greece Ridge
    6 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    6 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn

Hotel in Rochester with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a TV in a common area are on-site. Housekeeping is available on request.
Quality Inn offers 86 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Diplomat Banquet Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a lift and an ATM
  • On-site recreation includes a gym
  • 7 minutes by car from Strong and 7 minutes from University of Rochester
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and a garden are also featured at the business-friendly Quality Inn. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Quality Inn Reviews

Reviews

6.4
Rating 10 - Excellent. 167 out of 1030 reviews" "
Rating 8 - Good. 298 out of 1030 reviews" "
Rating 6 - Okay. 246 out of 1030 reviews" "
Rating 4 - Poor. 156 out of 1030 reviews" "
Rating 2 - Terrible. 163 out of 1030 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Shannon

Travelled with family
Disliked: Property conditions & facilities
The room ceiling was falling apart and clearly showed water damage. There was banging and knocking noise being made throughout the night. The bath tube drain was clogged and slowly drained the water. I would not stay here again or recommend anyone to stay.
Stayed 1 night in Aug 2024

6/10 Okay

Ericka

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel for a night. Nice staff as well.
Stayed 1 night in Aug 2024

2/10 Terrible

Suzanne

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

JOHN A

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice suite
Stayed 1 night in Jul 2024

8/10 Good

Junya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay quite alot of banging from other guests around our room. Other then that fair
Stayed 2 nights in Jul 2024

8/10 Good

Kathy

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

LAURA

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Lalorna

Stayed 1 night in Jun 2024

4/10 Poor

Hedy

Liked: Staff & service, amenities, property conditions & facilities
The hotel had roaches
Stayed 4 nights in May 2024

4/10 Poor

Jodi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Duane

Liked: Cleanliness, staff & service
I didn’t have a microwave or iron in my room
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Stayed 2 nights in Apr 2024

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced. Room was comfortable. Water pressure was low.
Stayed 3 nights in Apr 2024

2/10 Terrible

Eric

Disliked: Cleanliness, property conditions & facilities
Walls are paper thin and the room had bugs. Avoid this hotel! I left early just to minimize my time here.
Stayed 1 night in Apr 2024

8/10 Good

Karen, Toronto

Stayed 1 night in Apr 2024

8/10 Good

Atalanta

Liked: Staff & service
Price is high
Stayed 1 night in Apr 2024

6/10 Okay

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like it
Stayed 1 night in Apr 2024

6/10 Okay

Igor, Pittsford

Business traveller, Travelled with group
Liked: Staff & service, amenities
Very nice and updated hotel. A little Noisy, noisy beds as well. Unpleasant smell of linens.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melinda and her staff was awesome!
Stayed 3 nights in Mar 2024

10/10 Excellent

Chantee

Liked: Cleanliness, staff & service, property conditions & facilities
They always look out for me . I could not find a place to stay and they accommodate me
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen, Rochester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep the rif raft out of there but i know you can't But overall, a good stay... Liked your small gym👍
Stayed 5 nights in Mar 2024