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RIT Inn & Conference Center

3.5 star property

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Photo gallery for RIT Inn & Conference Center

Lobby
Meeting facility
2 restaurants, breakfast, lunch, dinner served; American cuisine
Indoor pool, seasonal outdoor pool, pool loungers, lifeguards on site
Executive Room, 2 Double Beds | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Gym
  • Room service

Explore the area

Map
5257 W Henrietta Rd, West Henrietta, NY, 14467
  • Marketplace Mall
    ‪4 min drive‬
  • Fair and Expo Center
    ‪5 min drive‬
  • Monroe Community College
    ‪6 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking (North)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Double Bed, Non Smoking (North)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

RIT Inn & Conference Center

Suburban hotel with 2 restaurants and free airport shuttle
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
RIT Inn & Conference Center offers 304 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Henrietta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at RIT Inn & Conference Center. During your stay, you'll be close to Rochester Institute of Technology. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Petals Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include a lifeguard on-site, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Rochester Institute of Technology and 11 minutes from University of Rochester
  • Free airport and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
RIT Inn & Conference Center offers its guests a seasonal outdoor pool, an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 9203 square feet (855 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly RIT Inn & Conference Center. An area shuttle within 5 miles and A roundtrip airport shuttle (available on request) are free. Free self parking is available.

This 3.5-star West Henrietta hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 10:30 AM.
Petals Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Lobby Bar – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 6:00 PM on request
  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 10:30 AM on weekends; USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Petals Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9,203 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
RIT Inn & Conference Center offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rit Henrietta
Rit Inn
Rit Inn Henrietta
Rit Hotel Henrietta
Rit Inn And Conference Center
RIT Inn Conference Center
RIT Inn & Conference Center Hotel
RIT Inn & Conference Center West Henrietta
RIT Inn & Conference Center Hotel West Henrietta

RIT Inn & Conference Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

2/10 Terrible

Vanessa

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
I had to leave a day early for thanksgiving and they refused to refund or future credit the cancellation. I won’t be staying there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Teresa

Stayed 1 night in Nov 2024

10/10 Excellent

Shaji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Don’t expect much.
I wish I had a better experience. For being related to RIT I was expecting better. This hotel is good to just use to sleep, nothing much more. Rooms are not modern, but more like living in the early 2000s. There are a lack of outlets next to the beds. I had a room with double beds and needed to plug in my CPAP machine, no plugs between the two beds. Showering was a joke, barely any pressure and the handle to turn the shower on from the bath faucet was half broken. The pool and hot tub were okay, there was a creepy guy just hanging out in the hot tub literally the whole hour we were there, and it’s so small it would have been too awkward to join.
Stayed 1 night in Nov 2024

4/10 Poor

Christopher

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service
Housekeeping never came into our room. We did not need new sheets. But, bed was not made. Bathroom was not cleaned. No fresh towels. A hotel of any quality does those 3 things: make bed, clean the bathroom, give fresh towels. RIT in did none.
Stayed 2 nights in Nov 2024

10/10 Excellent

Janette

Stayed 1 night in Nov 2024

8/10 Good

JEAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The room was mostly clean. When housekeeping came and went, the room was again, mostly clean. Some stuff still on the floors. Great location and valet parking is available although you may have to wait about 15mins for the valet. It is a very busy area, especially on weekends. But many shops available within walking distance
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family member needed to be admitted to Strong Memorial, 3 kids 2 adults and family dog stayed the night. Staff was friendly and very accommodating. Bonus was being able to take the kids swimming! We would stay there again
Stayed 1 night in Nov 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Love the shuttle service
My stay was good I wish the shuttle was later but it was great service to have I would stay again just because of the shuttle service.
Stayed 1 night in Nov 2024

8/10 Good

Chastain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to make a last minute trip before surgery since we’re two hours away, this hotel was the cheapest so I was expecting. However I was very impressed! Very clean rooms, hotel, pool. The pool had a lifeguard and a hot tub which were definitely a bonus. Had an issue with my room when I checked in which was quickly taken care of! Will stay again
Stayed 1 night in Oct 2024

4/10 Poor

lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty, the air smells, irritates my throat, made me cough a lot
Stayed 1 night in Oct 2024

6/10 Okay

JOSHUA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff friendly. The place was clean. It's all a bit dated, there are newer options. The tile floors in the main hallway struck me as an odd choice. It's in good shape, just not cute. I thought it would be closer to RIT - there are also closer options to campus.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, ready when I arrived, and the staff was gracious and attentive. I would gladly stay again. Handicapped parking wasn't even necessary, since all spaces were close. Highly recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Michael, Fredericksburg

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was average
Stayed 2 nights in Oct 2024

6/10 Okay

Nancy

Business traveller
Liked: Cleanliness, staff & service
Parking was good. The hotel is a bit obsolete. The lights in the hotel rooms are not very bright. The blankets are pretty cheap and not in good quality and they’re not warm enough. The doors are hard to open. I was not impressed with the food at Petals. It could have been better. I think the price is too high for that not so impressive things. It is embarrassing because I am an RIT alumnus.
Stayed 2 nights in Oct 2024

6/10 Okay

Adam

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water leak
We picked RIT Inn for its location to our event. We were charged over $200 which the going rate for what you would think is an above average hotel. We were wrong, way wrong. The staff were not friendly at all, it was as if they were being punished and had to be there. The room was outdated and smelled. We were woke up by a water leak above the bed. The staff only came in to look but did not do anything to fix it. We moved the beds to keep them from getting wet and we found that they haven't been moved in a very long time. The dirt, old clothing, old room keys, and dust bunnies you can ride into town on. Due to the water leak we had to leave early, but the staff refused to offer a discount, new room or even a coffee for thr inconvenience. Not a place we will return to.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth K

Stayed 1 night in Oct 2024