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RIT Inn & Conference Center

3.5 star property

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Photo gallery for RIT Inn & Conference Center

Lobby
Executive Room, 2 Double Beds | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Indoor pool, seasonal outdoor pool, pool loungers, lifeguards on site
Meeting facility
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Room service
  • Gym

Explore the area

Map
5257 W Henrietta Rd, West Henrietta, NY, 14467
  • Marketplace Mall
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • University of Rochester
    ‪11 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 1 Double Bed, Accessible (Roll-in Shower)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Executive Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Non Smoking (North)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Double Bed, Non Smoking (North)

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

RIT Inn & Conference Center

Suburban hotel with 2 restaurants and free airport shuttle
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
RIT Inn & Conference Center offers 304 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Henrietta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at RIT Inn & Conference Center. During your stay, you'll be close to Rochester Institute of Technology. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Petals Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include a lifeguard on-site, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Rochester Institute of Technology and 11 minutes from University of Rochester
  • Free airport and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
RIT Inn & Conference Center offers its guests a seasonal outdoor pool, an indoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 9203 square feet (855 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly RIT Inn & Conference Center. An area shuttle within 5 miles and A roundtrip airport shuttle (available on request) are free. Free self parking is available.

This 3.5-star West Henrietta hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 10:30 AM.
Petals Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Lobby Bar – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 6:00 PM on request
  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 10:30 AM on weekends; USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Petals Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9,203 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
RIT Inn & Conference Center offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rit Henrietta
Rit Inn
Rit Inn Henrietta
Rit Hotel Henrietta
Rit Inn And Conference Center
RIT Inn Conference Center
RIT Inn & Conference Center Hotel
RIT Inn & Conference Center West Henrietta
RIT Inn & Conference Center Hotel West Henrietta

RIT Inn & Conference Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 329 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice having the restaurant on site.
Stayed 1 night in Jan 2025

10/10 Excellent

SREEPARNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a quick stopover. Restaurant has good options for food.
Stayed 1 night in Jan 2025

10/10 Excellent

Staci

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Average Hotel

Nice hotel, for the price. Pool & Sauna hours aren't practical as they don't open until late in the day. (Unusual for a hotel to have lifeguard). Also, only 3 machines in the 'gym' and two of them weren't fully functional.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy, quiet, no-frills

The hotel was cozy and quiet, no frills clean, but a little dated, convenient location. Check in staff were friendly. Stingy on the towels and room service – available upon request. Using Covid as an excuse to not do basic tasks is getting tacky. Two people in a room for three days need more than two washcloths, so stock appropriately or just plan on doing room service, should not have to request it specially. The TV was very small and the carpets could use a refresh. No extras, conditioner, or lotion, very basic
Stayed 3 nights in Dec 2024

10/10 Excellent

Wallace

Liked: Cleanliness, amenities, property conditions & facilities
Good job!
Stayed 1 night in Dec 2024

8/10 Good

Chase

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking
Stayed 2 nights in Dec 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

not for me

The Inn needs maintenance and an update. The rooms need new fixtures, paint and most importantly, beds. I tossed and turned and couldn't get comfortable on the old mattress. And you can hear everything your neighbor does.
Stayed 1 night in Dec 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd or 4th time staying here. It is always well maintained and clean. We had an issue with the outlets in our room. None worked. Maintenance personnel was there within minutes to look at the problem and we ended up having to move to another room. They are so accommodating.
Stayed 1 night in Dec 2024

10/10 Excellent

Mai Ning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's clean, quiet, convenient location from RIT campus. The hotel restaurant is really good, plenty of food for reasonable prices, five star and will definitely stay again whenever I visit RIT
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good trip

Good value for money, but far from airport. Clean comfortable room
Stayed 3 nights in Nov 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

super comfy, minus staff interactions

hotel was decently clean, and the beds were very comfortable. The staff was rather unprofessional, aside from the front desk manager. Having conversations and ignoring customers, making us feel as though we were being annoying or rude for asking for things like blankets and toilet paper.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mulayvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Kyle

Travelled with family
Liked: Cleanliness

It’s good for the price

The hotel is good for the price point but extremely outdated. The rooms, room keys, lobby, everything was in good condition and clean but just extremely outdated. Key system is the worst. They need to move to digital keys. Our keys didn’t work every time we came back to the hotel so we would have to take our newborn all the way around to the front entrance. Great property, could be so much better. Staff was helpful but I wouldn’t say they were extremely kind or polite. Room was comfortable and it got the job done.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert, Derry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Low rate through Expedia
Stayed 1 night in Dec 2024

10/10 Excellent

Le Duc

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious. Nice and clean
Stayed 1 night in Dec 2024

8/10 Good

mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property its bug free the rooms were perfect temperature and the hot tub was perfect. The pool was 82°F it probably could have sit closer to 86°F to be more comfortable. Also my room had a little peeling paint on the ceiling part of its one bulk head but other than that it was absolutely perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Maribeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to rest.

We arrived late in the snow. Were greeted by excellent and friendly staff. Was wonderful to get a drink and some food right in the hotel. Very comfortable bed. Quiet place to rest. Breakfast at Petals was so good. Recommended the waffles and strawberries. Perfect place to stop. We do this trip from Connecticut to Michigan often and will stay here again❣️
Stayed 1 night in Dec 2024

6/10 Okay

Ciaran

Liked: Staff & service
It was a bit shabby
Stayed 1 night in Dec 2024