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Residence Inn by Marriott Rochester Henrietta

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Rochester Henrietta

Exterior
Indoor pool
Exterior
Fridge, microwave, stovetop, dishwasher
Lobby lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Laundry
    Laundry
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1300 Jefferson Rd, Rochester, NY, 14623
  • Marketplace Mall
    3 min drive
  • Tim Hortons Iceplex
    4 min drive
  • Monroe Community College
    5 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    9 min drive

Room options

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Smart TV, Netflix

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 44.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Smart TV, Netflix

Suite, 2 Bedrooms

  • 71 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

  • 71 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Homewood Suites Rochester Henrietta

Pool
Breakfast included
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (677)
The price is €213
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Homewood Suites Rochester Henrietta

About this property

Residence Inn by Marriott Rochester Henrietta

Hotel with free breakfast, near Marketplace Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Residence Inn by Marriott Rochester Henrietta offers 139 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Rochester Henrietta. During your stay, you'll be close to Tim Hortons Iceplex. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Marketplace Mall and a few minutes from Tim Hortons Iceplex
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Residence Inn by Marriott Rochester Henrietta offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. The business-friendly Residence Inn by Marriott Rochester Henrietta also features barbecue grills, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This Rochester hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation, per stay (maximum USD142.50 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests checking in with a pet must contact the hotel in advance to notify the hotel. Failure to do so will result in an extra charge.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Henrietta
Residence Inn Marriott Henrietta Hotel
Residence Inn Marriott Henrietta Hotel Rochester
Residence Inn Marriott Rochester Henrietta Aparthotel
Residence Inn Marriott Henrietta Aparthotel
Residence Inn Marriott Rochester Henrietta
Residence Inn Marriott Henrietta
Residence Inn Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Rochester
Residence Inn by Marriott Rochester Henrietta Hotel Rochester

Residence Inn by Marriott Rochester Henrietta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 338 out of 510 reviews" "
Rating 8 - Good. 125 out of 510 reviews" "
Rating 6 - Okay. 25 out of 510 reviews" "
Rating 4 - Poor. 11 out of 510 reviews" "
Rating 2 - Terrible. 11 out of 510 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient, clean and the staff is super friendly, especially Allison, who I have seen there over the last few years. Highly recommend.
Stayed 7 nights in Aug 2024

10/10 Excellent

Litza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and responsive! Thanks for a lovely stay!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gratus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms that were very clean. Kitchen had all the amenities that you could ask for. Breakfast was great as well with a lot of indoor and outdoor seating options. Staff were very friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Cinquez

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Amenities
Loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Grace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very thin walls. We could hear everything that went on next door to us, including the barking of their dog.
Stayed 1 night in Jun 2024

10/10 Excellent

stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to strong museum.
Stayed 2 nights in Mar 2024

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Lan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, 9 out if 10
Overall, perfect stay, House keeping isnt the best, Servicing is amazing, Staff are the best in the area, Confy over all, BUT blackout curtains not efective, light all inside, that the only part I didnt like.
Stayed 4 nights in May 2024

10/10 Excellent

Chaohong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean. Very happy with the stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Michele

Stayed 3 nights in May 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and clean and quiet. Staff amazing.
Stayed 1 night in May 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my staying, I love the staff and the services
Stayed 1 night in May 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Cheryl, Pittsford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. The breakfast was good. the staff was friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Apr 2024

8/10 Good

Tammy

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel was overall very nice. Breakfast was good, the kids wished there were home fries! Also the waffle was good but a little too sweet. The room was great (the one bedroom was great, kids could go to sleep with the door closed while the adults hung out in the tv area). The only thing is, the shower tub and curtain had mildew!
Stayed 2 nights in Apr 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and the staff excellent. Breakfast had plenty of variety and was well-attended.
Stayed 2 nights in Apr 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good for the price. Check-in was great. Alison was very friendly. Location is close to a ton of restaurants and shopping. Highway is close also. The towels were pretty bad, like the thickness of a cleaning rag. Also, there are zero usb ports. Seriously. It's 2024.
Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an upgrade when our room wasn't handicap accessible as requested for my elderly mother. We got additional pillows for her too. So courteous, so kind!
Stayed 2 nights in Mar 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A homey experience
Terrific experience from check-in to check-out. I had the same hotel staff for both (Holden) and he was very accommodating with bottles of water at check-in and letting me get back into my room when I forgot something after I turned in my keys. I had a lovely suite that faced the back of the hotel. There was a basketball court with an incredibly bright light facing my window so thankfully the curtains were decently light tight. I was there for 5 nights and worked remotely from my room. The desk was perfect and the desk chair quite comfortable. Internet worked great for my purposes. The climate control worked well and wasn’t super loud like at some hotels. I didn’t need housekeeping services and they respected the “I’m all set” sign. Hotel was pretty quiet at night and is in a location close to everything. The only thing that bothered me on a sensory level (but isn’t worth removing a star) is there was some kind of air freshener scent that permeated the room for the duration of the stay. If my spouse had been with me, it might have been a problem but that would be my only suggestion is to reconsider using them. Otherwise a 10/10 experience and will stay here again!
Stayed 5 nights in Mar 2024

10/10 Excellent

Sanjay

Stayed 4 nights in Mar 2024

8/10 Good

Amy, RIVER FALLS

Liked: Cleanliness, staff & service
Loud music playing late at night in room under mine
Stayed 3 nights in Mar 2024