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Rochester Airport Marriott

3.5 star property

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Photo gallery for Rochester Airport Marriott

Lobby
Indoor pool
1 bedroom, desk, laptop workspace, iron/ironing board
Lounge
Banquet hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Room service

Explore the area

Map
1890 Ridge Rd W, Rochester, NY, 14615
  • Mall at Greece Ridge
    ‪13 min walk‬
  • Kodak Center for Performing Arts
    ‪4 min drive‬
  • University of Rochester
    ‪10 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Concierge Room, Room, 2 Double Beds, Non Smoking

Concierge Room, Room, 2 Double Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Concierge Room, Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Concierge Room, Room, 1 King Bed, Non Smoking

Concierge Room, Room, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Concierge Room, Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living area | LCD TV, pay films

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Rochester Airport Marriott

Hotel in Rochester with free airport shuttle and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Rochester Airport Marriott offers 210 air-conditioned accommodations with free newspapers and complimentary bottles of water. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes and hairdryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Rochester Airport Marriott. During your stay, you'll be within walking distance of Highland Hospital of Rochester. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Lake Ontario and 10 minutes from Strong
  • Free airport shuttle service
As a guest of Rochester Airport Marriott, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A terrace, a vending machine, and a garden are also featured at the business-friendly Rochester Airport Marriott. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star Rochester hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Rochester Airport Marriott has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 11:30 PM at scheduled times and on request
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Rochester Airport Marriott offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Hotel Rochester Airport
Marriott Rochester Airport
Rochester Airport Marriott
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Rochester Airport Marriott Hotel
Rochester Marriott Rochester
Rochester Airport Marriott Hotel
Rochester Airport Marriott Rochester
Rochester Airport Marriott Hotel Rochester

Rochester Airport Marriott Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 471 out of 844 reviews
Rating 8 - Good. 206 out of 844 reviews
Rating 6 - Okay. 75 out of 844 reviews
Rating 4 - Poor. 48 out of 844 reviews
Rating 2 - Terrible. 44 out of 844 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nathaly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jean

Stayed 2 nights in Dec 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
At first glance this hotel looks like a hidden gem. Check in was easy and the staff were great. But the rose coloured glasses didn’t last long. The hotel is dated and needs some decent cleaning. The beds were clean but there was a lot of dust in our room. The pool was ok. A little cold, but the kids still went in. However the whirlpool was green and then marked out of order and never reopened. Pros- it was a quiet room, big tv, decent sized room Cons- every space needs a deep cleaning, not in an area for walking to amenities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Claudette Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful day. Was close to the Kodak theater where we saw Morrissey would stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Stayed one night for early flight the next day. Nothing glamorous about this hotel. Room was clean, bathroom was fine. Pool was chilly and hot tub was not working/taped off. Close to some stores and places to eat as well as a restaurant on site. Airport shuttle was great as was the driver.
Stayed 1 night in Nov 2024

4/10 Poor

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katrina

Travelled with family
Decent
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Oct 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ulf

Stayed 2 nights in Oct 2024

2/10 Terrible

Delminquoe

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
If you need ada accommodation dont stay here
The elevator was out from saturday and was never repaired by the time we left monday. I was traveling with my elderly mother and aunt and had to climb 3 flights of stairs several times a day.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

6/10 Okay

Cynthia, Milton

Travelled with partner
Disliked: Cleanliness
The hotel was very busy and they were not equipped to handle it. Garbage cans over flowing and mud tracked in that remained from early evening until we checked out at 9:30 in the side entry area. I arrived at 3:30 to check in and was told it would be an hour and a half to get my room. I had a 4:30 appointment and needed to get ready. They finally found a room. Not to mention the room prices were DOUBLED from the previous weekend because of a graduation at one of the local colleges. Talk about price gouging!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Carol

Travelled with partner
Liked: Amenities
The property should have been closed. It was in disrepair with two broken elevators; no way up to the rooms but the stairs….for 7 floors.
Stayed 2 nights in Oct 2024

2/10 Terrible

changyu, Irvine

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We got Hotel at midnight due to flight delays. The elevators are down and we will have to carry the heavy sport gears up to the six floor with my 8 years old kid. The elevator was not fixed until two days later. The breakfast is supposed to open at 7am but no one was there until 7:20. We have to go somewhere else to get breakfast since we are in the rush for a competition. There are so many unhappy customers shaking their heads seeing the elevators are down for days.
Stayed 3 nights in Oct 2024

4/10 Poor

Jimmy

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When we stayed here 10/13/2024, both elevators were not working, and the toilet was not working.
Stayed 1 night in Oct 2024

4/10 Poor

Lydia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators were down for out 2nt stay. Made it very inconvenient to walk up and down with 2 small kids. Staff didnt bother doing house keeping nor take our trash for our entire stay because there was no housekeeping service. However there were some staff cleaning rms for new checkins? Made no sense. Trash were in the hallway from multiple rm because they didnt bother collecting them. Flies were flying around. Just gross.
Stayed 2 nights in Oct 2024