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Mercure Rockhampton

4.0 star property

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Photo gallery for Mercure Rockhampton

Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Lobby
Lobby
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Laundry

Explore the area

Map
86 Victoria Parade, Rockhampton, QLD, 4700
  • Pilbeam Theatre
    ‪2 min walk‬
  • Nissan Navara Arena
    ‪2 min drive‬
  • Rockhampton Hospital
    ‪3 min drive‬
  • Rockhampton, QLD (ROK)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for River View

Pillow-top beds, in-room safe, desk, laptop workspace

River View

  • River view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Mercure Rockhampton

Hotel in Rockhampton with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Mercure Rockhampton offers 74 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Beds feature pillowtop mattresses. Televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Rockhampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Rockhampton, you're just a quick walk from Pilbeam Theatre. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • Steps from Pilbeam Theatre and Rockhampton Art Gallery
Public spaces have free WiFi. A business centre and a meeting room are available. The business-friendly Mercure Rockhampton also features an outdoor pool, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Rockhampton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: AUD 28 for adults and AUD 15 for children

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 28 for adults and from AUD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses solar energy
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Rockhampton Travelodge
Travelodge Hotel Rockhampton
Travelodge Rockhampton
Rockhampton Travel Lodge
Travel Lodge Rockhampton
Travelodge Rockhampton Hotel Rockhampton
Travelodge Rockhampton Hotel
Mercure Rockhampton Hotel
Travelodge Hotel Rockhampton
Mercure Rockhampton Rockhampton
Mercure Rockhampton Hotel Rockhampton

Mercure Rockhampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 314 out of 1001 reviews
Rating 8 - Good. 417 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

RICK

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay wheb visiting Rockhampton
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Nice room and perfect location
Stayed 1 night in Dec 2024

8/10 Good

roslyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was fine
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
An OK place to stay for a night.
Check in was slow. The room was ok, but the fittings (bathroom) are a bit dilapidated.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Basic property for a Mecure. But this is country Queensland.
Stayed 1 night in Oct 2024

6/10 Okay

Alannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buffet breakfast was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Norine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful view of the river, l spent most my time on the balcony looking over the river and mountains, l will stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the big room and bed
Room was nice and big. Very comfortable. Had to engage the airconditioner as the room was very hot when i got in. A bit tricky understanding the ducted air cond operation.
Stayed 1 night in Oct 2024

4/10 Poor

David

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location under $200 however no secure undercover car parks was available over the weekend and the swimming pool was dirty and unusable. Room was good & breakfast was good. Fine for a transit stayover near restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service
For the Mercure hotel it is not the best quality compared to others I have stayed.
Stayed 1 night in Sep 2024

4/10 Poor

Rhys

Disliked: Cleanliness, staff & service, property conditions & facilities
Reception built in the last 12 months. Rooms refurbished in 1985. Biggest catfish
Stayed 1 night in Aug 2024

10/10 Excellent

JESSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms for the price, clean and comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Cory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lee-Anne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Alanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained and room was clean and good location plus the buffet breakfast at the on site restaurant was perfect.
Stayed 1 night in May 2024

6/10 Okay

George

Business traveller
Comfortable and clean. But not good e for money
Stayed 1 night in May 2024

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Augusta

Travelled with partner
Disliked: Amenities, property conditions & facilities
Parking was very limited and not in a great area. The room needed maintenance, limited hot water no a/c. The front desk was rude at checkout. However, the lady that checked us in was very nice and the bed was comfortable.
Stayed 1 night in Apr 2024

6/10 Okay

Donna

Liked: Cleanliness, room comfort
Disliked: Staff & service
Okay for a short stay
Booked in last minute to break up a long drive. Parking was on site but not designated, lucky to get one as someone left. Room was decent size however the bathroom was very tight. If you had mobility issues you would not be able to step up and over the bath edge to have a shower. The shower body wash was empty with no other soap provided. I let reception know as we left to go to dinner and they said that it would be done while we were out. Upon return reception was not attended and there was still no soap. We used shampoo for washing instead. No drinking water provided in the rooms and no glasses in mini fridge to keep tap water cold. Nice easy walk to plenty of dinner options.
Stayed 1 night in Apr 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2024

10/10 Excellent

Tanya

Stayed 1 night in Apr 2024

8/10 Good

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the mountains and river. Room was clean and comfortable and set up as I had requested- twin beds.
Stayed 2 nights in Apr 2024

8/10 Good

Adam

Business traveller
Liked: Cleanliness
Pleasant room, bathroom smelt bad
Stayed 2 nights in Apr 2024